Troubleshooting and Resolution Strategies


Added on  2019-09-26

5 Pages824 Words69 Views
1Running head: TROUBLESHOOTINGTroubleshooting DocumentNameInstitution
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2TROUBLESHOOTINGCommon Operating System (OS) installation issuesCommon OS installation issue includes reaching at a specific percentage at setup and notproceeding further due to issues. In such situations, one should remove all secondary hard drives attached with the computer including USB, Hard disk or memory cards to let system price (King,2009). Another possible issue can be overloading of RAM. Hence, it can be fixed removing any bad media installation by burning a new DVD. One of the common problems is not recognising the computer hard drive during installation. In such cases, booting from installation disc and reprocessing the installation rule out the problem. This ensures that hard drive detects the BIOS. DNS issues on the server and the clientKeeping TCP/IP valid configuration ensures that system will not encounter Name not found error, which is usually the case (Davis, 2009). Another problem that comes into picture is DNS name resolution settings problems. One can run ipconfig command to check and verify IP configuration settings for the network. Furthermore, verification of valid subnet mask, IP addressis a must for DNS issue resolution.The DNS server sometimes doesn’t respond to the client request due to network failure. If the DNS server is not responding, it means DNS network provider should be contacted to check the background processes. Moreover, on the client side network adapter can be checked to ensure that they are working fine. A ping command on the dos can help you identify whether the server is sending data packets or not. Common TCP/IP connectivity issues
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