Communication in Health Care: Analysis of ICT and Legislation Impact
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This presentation analyzes the impact of ICT and legislation on communication in health and social care organizations. It covers various ICT software packages, benefits, and impacts of legislation on the use of ICT.
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Communication in Health Care TASK 3
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Introduction Communication is backbone of every health and social care organization. Analysis and evaluation of case study Concept of ICT, various legislation and their impact on HSC organization has been analyzed. Role played by legislation and its impact on ICT has been explained. Role played by different practitioners, significance of training in developing communication has been highlighted. Role of communication in HSC has been effectively attained.
About Information and Communication Technology (ICT) ICT has been showing continuous growth. Technology is a way enables social workers to communicate and interact with service users and visitors. Manage treatment, class, size, order etc. of the service users. Manage for keeping as record for the long run. Objective behind the same is to foster better channels for communication.
ICT Software Packages Presentation software Different work processes Various slides and presentation tools Word processing Preparation of reports Plan induction report, training assessment etc. Data bases Maintaining and recording the databases Sorting data related to both service users and providers.
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Cont.. Spreadsheets: Calculative sheet are recorded. Information to salary, payment etc can be managed. Video/web conferencing Integrated software for fostering communication Manage time and cost, direct connection of people through Video and web conferencing has been made. Email Quick and easy way of communicating Short messages are developed and are sent via e-mail.
Benefits of ICT Software packages Security Providing security Easy access to recording of information Access data without permission. Speed of access: Information on time without much efforts Easily searched or worked out using these ICT packages. Assisted communication to meet individual needs Meet individual needs. Provides machines, tools and various IT methods which support them in communication.
Cont.. Inter-agency data sharing CAF as a whole for inter-agency information sharing processes. Patient portal; ‘e-medicine’ patient self-help Advance technologyprovided to service user Self-help and user friendly source of communication. Remote intelligent monitoring devices Benefit available for the employees Networking technology to connect the company with its manpower and users.
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Legilation related to the use of ICT and its impact Data Protection Act 1998 Applicable at every health and social organization in UK. Maintains the personal information of employees and patients Records related information Personal as well as processing data of the service users and providers. Access of Health Records Act 1990 Right to access their record regarding medical emergencies. Provided with consent. Allowed to access the health records with permission.
Impacts of legislation on the use of ICT Data protection issues ICT useful but ineffective For people who make misuse of the password Affect the reputation of organization Unauthorized access Permission to access the data No authority is taken for accessing data. Cause issue and affect negatively. Reliability and accuracy of data input Software developed for effective use of ICT at HSC sector Health & safety issues Due to failure in any of the technology,problem encountered and affect the organizational working.
Conclusion Communication is intergated aspect in HSC Effective understanding of the various communication theories. Concept of ICT Various legislation and their impact on HSC organization Role of communication in HSC has been effectively gained
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