Introduction Food and Beverages play very cardinal role in hospitality sector. These are important resources of achieving profitability by organizing hospitality events in hotels, resorts, restaurants and other food processing organizations. Thus, it is the prime responsibility of hospitality firms to offer supreme quality of food to its guests in order to increase their satisfaction levels which in turn bring huge revenues for the organizations.
Contd.. The present report features the important aspects related to food and beverage operations in hospitality events such as characteristics and factors that affect food production and beverage service systems. In addition to this, the report also talks about financial controls used in food and beverage operations.
1.1 Discuss the characteristics of food production as well as food and beverage service systems Food production includes activities such as planning of menu and purchasing of raw materials along with storing, preparing and cooking food. Beverages are defined as drinks that are offered with meals. These are often categorised as hot or cold and alcoholic or non-alcoholic. Food production and beverage service systems are associated with a single delivery system.
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Methods of Food Production Conventional Method: In this method, food is prepared at site and immediately served to the guests. Centralized Method:In this method, food is prepared in bulk at a centralized kitchen and distributed to the customers at different locations. Many fast food companies use this cooking method. Cook- Chill Method: This method is used to keep the food fresh for long duration such as 4-5 days. In this, food is cooked normally and chilled rapidly.
Contd.. Convenience Method:In this method, canned and frozen food are consumed by warming it before consumption. Cook Freeze Method:In this method, food is stored by freezing it at an extremely low temperature to keep it fresh for longer duration.
Food and Beverage Service systems Self Service: In this system, customers help themselves by picking up their own food and beverages. Table Service: In this, waiters serve food and beverages to the guests. This system uses different serving styles to serve food and beverages such as French, English or American.
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Contd.. Buffet System:In this system, different food recipes are placed on a long table and presented with platters and serving dishes. Cafeteria System: In this system, customers choose their food and beverage of their choice which are displayed on a counter.
1.2 Discuss factors affecting recipes and menus for specific system These are briefly discussed in the following points: Skills of cooking staff: In the hospitality sector, it is very important to have skilled cooking staff who can efficiently prepare food according to customer’s requirements. On the other hand, lack of effective culinary skills can negatively affect the taste of food which can lead to food wastage.
Contd.. Needs of customers: Need of guests is considered as one of the important factors that affects recipes and menus in a specific system. Different customers have varied eating and drinking habits as well as preferences.
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Contd.. Nutritional aspect: Apart from taste and presentation of food, it is also vital to pay attention on the nutritional aspect of recipes. In the present time, guests have become more health conscious.
Contd.. Storage of food and beverages: Selection of recipes and menu significantly depends upon the storage facility available within the hospitality firm.
Contd.. Availability of raw materials: It is very important to have sufficient stock of raw materials in order to produce recipes that are included in a hospitality event menu.
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1.3 Compare the cost and staffing implications for different systems Table ServiceThe cost varies from low to high depending upon the quality of hospitality services. For effectively performing table service, a hospitality organization is required highly skilled staff as well as low skilled employees. In self-service system, staff is very minimal and cost involved in staffing is also less as staff hired is usually low skilled. Cost of raw ingredients, storage and production processes depends on the quality of service. Self Service
Contd.. Silver ServiceFood cost is very high as it is a premium quality service. The system requires highly skilled employees in order to provide superior quality of food and beverage operations to the guests.
1.4 Justify the suitability of systems for particular food and beverage outlets The buffet service system is suitable and convenient for hosting a term end celebration party. buffet include self service system in which variety of recipes and drinks can be placed on a table so that guests can have food of their choice. The self service system is also functional in this case as the food for vegetarian and diabetic people can be labelled and presented separately on the table.
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Contd.. For diabetic people the label that states “sugar free food” can be used. vegetarian food lovers the label stating “ vegetarian food” can be used. food and beverages can be presented in attractive and clean serving dishes and glasswares to attract guests and to enhance their dining experience. cost and staffing required in this system is also economical.
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Contd.. French, S. A., Story, M. and Fulkerson, J. A., 2002. School food policies and practices: a state-wide survey of secondary school principals. Journal of the American Dietetic Association. 102(12). pp.1785-1789. Griffith, J. C., 2010. Do businesses get the food poisoning they deserve?: The importance of food safety culture. British Food Journal. 112(4). pp. 416 – 425. Harrison, F., Jennings, A. and Cassidy, A., 2013. Food and drink consumption at school lunchtime: the impact of lunch type and contribution to overall intake in British 9–10-year-old children. Public health nutrition journal. 16(2). pp.345-360. Herschdoerfer, S. ed., 2012. Quality control in the food industry. Elsevier.
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