BUS10012 – Innovative Business Practice

This document is a response template for the final learning brief in the course BUS10012 - Innovative Business Practice. It includes a reflection on communication skills and a career action plan.

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BUS10012 – Innovative Business Practice
Final Learning Brief – Response Template
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Innovative Business Practice
Appendix 1: Communication Skills Star Reflection (200-300 words)
STAR Reflection Method Reflection Response
Situation The situation before me is to have well-defined smart goals on which I can rely to develop myself.
One of the most important strategies to employ is to communicate well with the people with whom
I interact. For me to successfully execute a project, I have to be a good communicator who can use
the verbal, written, and non-verbal communication competencies to deliver message to the
intended audience both in a formal and informal setting. It is an obligation that I have accomplish
no matter what it takes to do so. .
Task As an aspiring leader, I know I have a challenging task to execute. To be an effective and
dependable leader, I have to be an effective communicator. Meaning, one of the major tasks I have
to execute is to effectively communicate with everyone with whom I interact, be it my senior,
colleague or juniors. Therefore, to accomplish this, I have to sharpen and refine my verbal, non-
verbal, and written communication. Each of these must be taken seriously because they mean a lot
to me in as far as my prosperity is concerned.
Action The action I took was to improve on and sharpen my communication competencies. I
acknowledge how important it is to be an effective communicator. So, what I have been doing is
to ensure that I excel in this area. I have managed to do this by taking a number of steps. One, I
have been making a proper usage of the written communication strategies that are recommended
for use in the society today. This include the use of clarity, formatting style, precision, simplicity,
and formality whenever making any business-related communication. Two, I have been making a
proper application of the verbal and non-verbal communication skills. I have been doing this by
employing the use of critical listening skills, respect, tolerance, and appreciation. Whenever
communicating to someone, I do ensure that I respect their opinion, give them enough time to
express themselves, respect the culture, and speak in an audible and articulate manner. I have also
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been using he non-verbal cues in the right manner that does not offend anyone with whom I
communicate. The proper ways in which I use these uses enable me to communicate in a
multicultural setting without offending anyone. All these have enabled me to communicate and
establish close interpersonal relations with everyone.
Result I had a difficult task to undertake. Communication is not a simple task because its success depends
on the way in which one applies various strategies. For me to succeed in all my duties I had to
heavily invest in communication because without it, I would not accomplish anything. In this
regard, I had to do everything within my capacity to be an effective, if not a perfect communicator.
The end result of m dedication is that I succeeded. It was an overall success because; at no any
given time did I encounter any communication-related hiccups. My success taught me the
significant roles of dedication, passion, and commitment in success.
Appendix 2: My Career Action Plan
Employability Skills Workplace
example
University example Community/
other example
Need to gain
or further
develop this
skill
Possible actions
Team work and
collaboration
I have been a team
player in the
workplace. I
cooperate with all
my team members
because I have to
collaborate and
consult whenever
necessary.
I cooperate with my
classmates with
whom I engage in
group discussions
and partner in doing
research ad
completing
assignments
especially whenever
I cooperate with
everyone in my
neighbourhood
Yes
I must improve my
collaboration skills because
it will develop me further.
Without the collaboration of
other people, I might not
achieve much.
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instructed to do so.
Communication I use both the formal
and informal
channels to
communicate to
people in the
workplace. All these
are important for my
interpersonal growth
as well as success.
I use formal and
informal channels to
communicate with
my lecturers and
colleagues.
I communicate to
my family,
neighbours, and
friends on daily
basis. We have lots
of issues to discuss.
Yes
I must improve because I
am not perfect. I still have a
lot to learn.
Critical Thinking I am a critical
thinker I have used
my critical thinking
skills to solve many
problems such as
solving conflicts
amongst my
colleagues and
participating in
decision-making
processes
In college, I do use
critical thinking to
successfully
complete
assignments,
homework, and
projects.
In the community, I
do use critical
thinking to solve
family and
communal problems
Yes
I have lots of improvements
to make excuse must be an
ideal critical thinker who
can confront all sorts of
problems no matter how
complex they might be.
Ability to tackle
unfamiliar problems
I use my creativity
to come with novel
ideas on how to
solve workplace
problems such as
employee
performance and
motivation
I do all sorts of
research no matter
how complex they
are
I do solve complex
problems in my
family, and
community at large.
I have helped fight
for unity in my
neighbourhood.
Yes
I must continue learning so
as to improve my problem-
solving capabilities.
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Employability Skills Workplace
example
University example Community/
other example
Need to gain
or further
develop this
skill
Possible actions
Independent, initiating
and proactive
I have been
autonomously
conceiving new
ideas to use in
solving real
problems in the
workplace
I have been
autonomously
conceiving new
ideas to use in
solving real
problems in the
institution
I have been
autonomously
conceiving new
ideas to use in
solving real
problems at home
and in the
community
Yes
I need to learn further and
acquire additional skills to
apply
Leadership I have been serving
as a leader for my
team. I had also
stepped in for my
senior when he had a
sick leave for six
months
I have lead group
discussions and
successfully
organized activities
as directed by the
instructor
I hold no leadership
position in the
community. I only
act as a leader to my
younger siblings
Yes
I must work very hear,
learn, and acquire new
leadership skills that will
enable me to be an ideal
leader
Resilience I always work hard
and try to succeed
no matter how
challenging it might
be. I am passionate,
determined, ad
industrious.
I have been a
resilient student who
is always determined
to succeed no matter
how hard it might
be. I do read hard
and pass my
examinations.
I have always been
resilient and
determined both at
home and in the
community.
Yes
I have to be as resilient as
possible. It will prepare me
to overcome more complex
challenges I am yet to
encounter in life.
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Taking steps
What do you need to do to build your employability? What are your three priorities for developing your skills this semester? Complete
the table with sufficient detail to clearly indicate your goals and strategies to enhance your career.
GOAL
What employability skills do I
want to work on?
STRATEGY
What actions can I take?
CHALLENGES
What obstacles or difficulties
might I encounter?
DATE
When will I undertake these
tasks and strategies?
1. Hard work I have to dedicate my time to
work extra hard to accomplish all
my tasks
Incompetence due to poor training At all times; whenever I get an
opportunity to do so
2. Problem-solving I have to use my critical thinking
competencies to give a feasible
and appropriate solution to all the
problems faced
Lack of cooperation from others
within the organization
Whenever an opportunity arises
3. Leadership I have to be a good leader who
motivates and inspires the team to
Incompetence; lack of support
from top management
Whenever I get an opportunity to
do so
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accomplish a common
organizational goal
Transcript
BUS10012 is a good course. I must admit. It has given me an opportunity to learn a lot. I have acquired lots of competencies that I would
otherwise not have. Today, I have a lot of real-life useful capabilities. Some of the greatest strengths that I have so far acquired in the course are
critical thinking, team work, and effective interpersonal communication skills. Initially, I had no capacity to solve real life challenges by giving
them feasible solutions. However, today, I can boldly confront any problem and tackle it wisely. He same applies to communication which I now
do perfectly well. This has made me to be a reputable brand amongst my peers. I am proud. So, what I can tell you is to be ready to learn and
make the best out of yourselves.
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