Differences in Approach and Perspective between Domestic and International Human Resources
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This academic paper analyzes the differences in approach and perspective between domestic and international human resources management. It discusses the various factors that influence HR practices in both contexts.
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7HR007: International Human Resources-Contemporary Issues
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TABLE OF CONTENTS ACADEMIC PAPER 1....................................................................................................................3 Introduction..................................................................................................................................3 Literature review..........................................................................................................................3 Literature review..........................................................................................................................6 Remote multi cultural working.................................................................................................10 Academic sources role in future management..........................................................................13 CONCLUSION..............................................................................................................................16 REFERENCES..............................................................................................................................18
ACADEMIC PAPER 1 Topic:ToanalyzethedifferencesinapproachandperspectivebetweenDomesticand International Human Resources Introduction Human resource management can be defined as the process and practices of managing the employees of an organisation for achieving optimally higher productivity. It can be defined as a strategic approach the is needed in the management for gaining competitive advantage, achieve the company goals and objectives and maximisation of people performance. It involves practiceslikerecruitment,selectionandhiring,onboarding,traininganddevelopment, compensation and performance management, succession planning, employee motivation and retention etc (Michael, 2019). International HRM is associated with management of employees that belong to many nations usually host country, home country and third country nationals; while domestic HRM is concerned with managing personnel that belong only to one nation. This academic paper will discuss two types of human resource management. International and domestic and try to understand the approaches and perspectives of both. Literature review According to Fattaah, Singh and Darwish, (2020) the approaches to HRM is concerned with management of a limited number of activities as it operates within one nation and subsequently is affected by a limited degree of external factors. The human resource managers present in a single nation tend to administer all HR programs, policies, employee legislations, regulations and requirements in context to the specific country standards. In such domestic environments, the approaches used are aimed and focussed at single cultures and country people and the perspectives are relatively less wide. The processes of procurement, allocation and utilisation of personnel is limited locally for gaining competitive advantage. Domestic HR tends to deal with a less diverse workforce and the polices implemented don’t give a great emphasis on workforce diversity and cross-cultural sensitivity. The approaches to training, compensation, hiring is not a highly complex procedure (Fattaah, Singh and Darwish, 2020). As per Routledge, Ariss and Sidani, (2016) international HRM is generally characterised by high complexity, need for a broader perspective, higher involvement in the personal lives of the employees and closely managing them. There is also a higher emphasis on the employee mix, 3
change management, higher risks and more degree of impact by external environmental factors. The global HRM addresses a broad range of activities in comparison to domestic human resource management. At global levels, the personnel management have to deal with elements like international taxation, coordination in terms of exchange rates and foreign currencies, global recruitment drives and internal orientation programs that support assisting various cultures. Routledge, Ariss and Sidani, (2016) also states that IHRM is concerned with workers that work across nationalities and the management needs a greater level of involvement as employees might be an expatriate and staying abroad to conduct company functions. The MNC HR manager needs ensuring various aspects like the environment of the foreign workplaces, compensation andbenefits,crossculturaltraininganddevelopmentthroughworkshopsespeciallyfor expatriates. A global HRM provides greater exposure to workers due to different international assignments and learning opportunities in comparison to local projects. Aside from this, there is a high tendency that global HRM could face more risks and costs along with facing internal political, economic and societal factors and implementing internal laws and regulation-based employee policies (Routledge, Ariss and Sidani, 2016). At the same time it can be stated that there is high exposure of risk in international HRM in contraction with domestic HRM as there are different types of risk associated like Political, regulatory etc. Thus, such risk can lead to serious consequences like social boycott of parent country nationals so international HR manager needs to be very careful in taking decision related to issue of international HRM. From the point of view ofDoğru, (2019),IHRM is completely different form domestic human resources management, as there are more varied activities that need to be performed by HR at international level. It can be stated that international HRM has broad perspective because it has to considered variety of factors while making decision or any issue of international HRM. Thus, all these factors are not relevant to domestic HRM while taking decision making process. International human resources required to be more involved in the process so that it can be suitably placed employees in international location in which they are more familiar. Thus they can easily complete the task in more familiar environment and contribute their best for achievements of end goals. Memeti, Azizi and Luma-Osman (2019),In international human resources management, there is more emphasis in employees mix in terms of nationality of employees. Like in many circumstances HR manager recruit employees normally from country of its origin so that 4
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company have favourable image in the country. Therefore this approaches resulted in increasing proportion of local employees in organisation. So, it can be stated that international Hr manager needs to deals with new set of social -cultural, legal and political system while handling or taking several decision for benefits of organisation. International human resource management also ensure that employees are are working in different parts of country needs need to provide healthy and better environment in foreign country, compensation so that they can live better lifestyles. On contrary, domestic HR is limitedly involved in all such activities or approaches as it need to handle few individuals of domestic market only. The authorTyas and Sunarto (2020),also illustrated that it does not have to change their mind set to work but also provide them guidance, training about the way they need to complete the task so that maximum outcome can be achieved. The main differences between domestic HR is that it is concerned with interest of domestic employees while IHRM is concerned about global employees that are working in several different parts of world of organisation.So, the key differencesintheirperspectiveisthatemployeesareselectedandrecruitedatvarious international locations. The author further also stated that it international taxation, exchange rate coordination, foreign currencies and international orientation of employees.IHRM emphasis on working with employees that are spread in more than one nations of particular organisation while domestic is concerned with few individuals that belong to domestic nation only. According to another author Benson, (2017), International human resource management provide more learning exposure to employees as compared to local HR as more cost and risk associated with them. International human resources needs to considered law and policies or issue related to several countries while domestic has limited approach. IHRM needs to change its strategy as per global business environment while domestic HR manager make strategy in accordancewithbusinessstrategyandobjectivessothatcompanycangaincompetitive advantages. As per perspective of authorTrost(2020), IHRM has broad perspective as it deals with greater scope of activities or more challenges as compared domestic HR. So, the author wants to stay that it have more narrow approached in context of domestic human resources management. IHRMneedstomakedifferentsystemsfordifferentlocationaspercountryandlocal environment so that employees can comfortably complete the their respective task. 5
On the other hand as per the authorMomeni and Martinsuo (2018),domestic Human resources needs to deals with limited external factors like government regulation, laws related to staffing etc. In domestic environment, HR manager organise several program for employees belonging to single nationality whereas International HR take all decision related to addressing the issue of employees that are belonging to more than one nationality. As noted by Jovanovic and Bozilovic, (2017), human resource management have special capabilities or characteristics to motivates or influence individuals to work hard so that company can attained its end goals in limited time frame. Every country has its own peculiarities therefore IHRM in terms of relation between labour and capital that directly influence business strategy. There are many more differences among IHRM and domestic HR in terms of perspective and approaches such asIHRM focus onnumerous areas while Domestic Hr focused on limited scope. Murthy (2019),Multinationals company are facing lot of challenges therefore it has become duty of Human resource manager to design appropriate strategies or steps that could be fruitful in achieving the end goals in the best possible manner. The main task or approach of IHRM is to resolve different problem related to organisational culture so that individuals form different background can easily coordinated to work together as a team for desired objectives. Many organisation are operating at international level with an objectives to earn more profit margin by fulfilling needs of several individuals. Therefore, IHRM use different approaches to motivates employees to develop numerous skills so that they are able to delivered qualitative services to customers. Aris and et.al., (2019),On the other hand domestic HR manager take few or single approached to manager diverse individuals as they belong to similar culture, nationality etc. The function and strategy of IHRM are impacted by foreign culture as well as laws while in context of Domestic HRM it is not affected by all such factors thus employees can be easily influenced to work as team for achievements of goals. So, it can be stated from the above academic paper that there is high differences between approaches and perspective of both IHRM and domestic HRM. CONCLUSION From the above literature review it can be concluded that both domestic and international human resource perform different functions in the organisation. It can be concluded that IHRM 6
adapt its strategy as per specific country whereas domestic HRM has to considered culture of one country only. At last it can be concluded, that Human resources play different roles both at domestic and international level to handle diverse individual and contribute in growth of firm. Literature review The recruitment and selection process in developing countries is a dual process following approach considering two sources of recruitment that is internal sources and external sources. According to Muscalu, it is wise to use both sources to increase the chances of getting best suitability for job. The two sources are discussed as follows: Internal sources of recruiting means recruiting from within the organisation as it can be in the form of promotions, giving more responsibility to a person experienced within the organisation. It can also be referrals within the organisation from working employees. The sources are as listed: According toAbbasiand et.al. (2020)promotion means giving higher responsibility to someone who has spent a considerable amount of time within the organisation and raising the designation of individual to lead a team. This helps the company to get the vacant position filled and save time for the company to get an experienced person. The second type of sourcing within is transfer. In this case, a vacant position lying in an organisation is filled internally by posting someone eligible to carry out the same tasks and role to another branch. This does not entail raising the salary of the individual as work has the same responsibility. The third type of sourcing can be giving internal advertisement. This advertisement is given in company itself and employees with suitable skill sets are encouraged to apply. It saves company's cost to advertise and recruit outside. As perJeske and Shultz (2016), referrals is a most useful tool in getting suitable candidates with help of employees giving references of their friends or relatives who are eligible to fill the vacant position. The HR in turn give some reward money for references and helps in easing out process of sourcing. Taking another source in account, it is recall. It happens when company is not getting suitable expertise or experienced person to fill the position. This is the time when company calls in its old employees who have left the organisation and can fill the vacant spot at least for some period of time. 7
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Internal sources of recruitment have their own merits and demerits. Talking of merits, Slavić, Bjekić and Berber (2017)has said that it reduces the cost of recruitment for the companies as the company does not have to indulge in advertising in newspapers or online. Internal advertisement can be easily done with help of e-mails to employees. It also helps company in getting a known employee for promotion. Company is already knowing the person well and it also makes other employees comfortable with the known person. It also boosts the morale of employees that work done well is rewarded aptly. It motivates employees to continue their services for a longer term thus benefiting the company. Induction is also not required when employees are already familiar having served in the organisation. Talking of demerits,Jeske and Shultz (2016)specifies that internal sources often call previous employees to fill the positions they are not getting expertise for. In this situation, the employee who returns can emphasise his value more than other colleagues which can cause behavioural concerns within the team. It will not be harmonious for the team as well. Also the employee who had left the company for greener pastures, it cannot be expected that the employee will be continuing for a long term. One demerit can also occur in case of transfer of employee from one city to another which may not be according to the will of person and might find difficulties in adjusting with a new environment. Talking of external sources of recruitment, these are the hiring done from outside sources other than the organisation. As perSlavić, Bjekić and Berber (2017), a company can take help of a recruitment consultancy by outsourcing the process of identifying and sending candidates to the firm for recruitment process. This is done by identifying potential candidates through online job portals, mass mailing and sometimes personal mailing according to job description sent by company's HR department to consultancy. Suitable candidates are interviewed telephonically and sent on their reference to the company for further recruitment process. Companies often make use of public advertisements in print media or electronic media like television, radio, internet etc. The advertisement gives a brief introduction of the job profile with the company's name, address and contact numbers. This helps to get a number of applications out of which HR select the most relevant ones and call them for interview. 8
As perWaxin and et.al. (2018), companies tie up for campus placement in universities which are offering graduate and post graduate programs. They give a job description about the profile explaining the nature of duties the candidates will be performing in various departments andtheselectionprocessconsistingofaptitudeandpersonalityassessmentrounds.The companies offer salary packages although they have to incur the cost of training as candidates are inexperienced. Companies sometimes conduct a job fair in which they visit different cities to get a pool of talent. They organise interviews at venues like hotels, their own recruitment offices etc. and carry out recruitment for a few selected days in the city. External sources also have theirmerits and demerits. As said byAbbasiand et.al. (2020),the cost for advertisements are high of giving ads in newspapers, television etc. Other costs come in the form of conducting job fairs and its own advertisement. Company has to pay rent to book conference rooms at hotels for conducting interviews. Companies have to incur payment costs of consultancies offering services to them. It happens sometimes that candidates sourced by the consultancies are not at par with company's expectations. Companies also have to incur training costs of graduates coming through placements. Speaking of merits, as illustrated byWaxin and et.al. (2018), companies get a relaxation in work by outsourcing the work of sourcing candidates. This helps company's HR to focus on other several important issues. Companies can get candidates directly who come well groomed from colleges according to company's preferred academic background. They do not have to source them on their own. They also get a talent pool of candidates from diverse backgrounds and cities when they conduct job fair thus employing a diversified work force. It has been stated byGoldstein and et.al. (2017), selection is the second stage of the process. Selection is the process of selecting the most appropriate person for the job by conducting various personality assessment rounds and aptitude intelligence rounds. Selection process of company differ according to their requirements. Generally, company conducts round of aptitude and personality assessment in which candidate's performance in intelligence tests is examined and a certain percentage is set as pass criteria. The discussions of group are carefully watched as to how each candidate is performing and whether they are flexible in their approach 9
to listen to other opinions also which go a long way in team building. There are certain companies which set group tasks for judging candidates presence of mind and cooperation within the team. Finally, the interview round in which the knowledge and personality of candidate is assessed according to the job requirements. As spoken byLepistö and Ihantola (2018), the selection of candidates is done by gauging the performance weightage in each round and finally arriving at the conclusion when the candidate has proven on all parameters. The selection process further has to make the candidate come onboard. They have to do the verification of the academic documents and experience certificates of candidates. The HR team then has to send the list of shortlisted candidates along with their document proofs to the on boarding team. The on boarding again verifies the documents and upload them on the company's portal. The HR have to provide information of the company and its processes to shortlisted candidates to help them get a know how of the organisation and discuss the salary component, incentive structure and other benefits on joining the organisation. After the candidate's approval for the same, candidates have to be handed over the offer letter giving the brief of job profile, about the organisation, leave policy and other benefits and the salary structure decided for the candidate with a given date as per candidate's preference to join organisation in near future. Speaking of merits, as said byGoldstein and et.al. (2017), selection process has always been a rigorous method which scrutinizes candidates to find out the best talent for organisation. The various methods used help in finding candidates who can lend their expertise and serve for longer periods of time. Talking of demerits, as explained byLepistö and Ihantola (2018), it can sometimes happen that the process is too tedious and the candidates who are scoring low on one parameter could have fared well with training in the particular area. As such these candidates are left out and talent remains unrecognised. Also, sometimes unnecessary tests conducted which are not relevant according to the job profile are induced and this leads to elimination of suitable candidates who are not able to perform well in those tests. It also happens that salary bar not set high for candidates with experience discourages them. 10
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Remote multi cultural working On the basis of the views given byOliveira and et.al., (2020)in its book and study over talent management practice in organisation that remote working is among the key working practices channelises by the international organisations. As the multinational organisations are expanded across the globe which allow the companies to have multiple business locations. This concept is about to transfer employees in different locations. International or multinational companies carry multiple branches at different locations. Under the approach of remote working company send its employees at different locations by promoting them at higher positions. Multinationalcompaniesholdtheorganisationhierarchywhichallowthemtopromote employees at higher designated level. The remote multi cultural practices are seen under the practice of promotionsof employeesunder the multinational organisations. Multi-cultural working is further a key concept part of they multinational companies.Bejarano, (2019) As these companies operate their functions at different locations across the globe which motivate these organisationtomaintainthemultipleculturesattheorganisationlevel.Multiculture environment denote recruitment and selection of employees from all the cultural background. The practice of recruitment and selection under the globalised companies do not differentiate between the candidates based on the religious or cultural background of such employees while recruiting such employees. On the basis of individual capability or potential and requirement related to the designated position role human resource department recruit and select such respective employees in these organisations.Mirbabaie and et.al., (2020)has favoured the multi cultural working practice in its study that this entire operation and functional activity support company to sustain the diversity at the organisation. Multinational companies always try to assign the international locations ot its employee force so that regional or cultural diversity at this organisation can be maintained by companies. Employees are the key resources part of the organisation and international promotions of human resources allow the company to keep on maintaining the respective multi culture trade at the organisation level. This practice support the overall development and growth of the multinational companies. On the basis of views projected byGallacher and Hossain, (2020)multi cultural working is a professional practice implemented under multinational companies. This practice is favoured by author as it provide various advantages and benefits that can provide the overall growth and development of the organisation. Due to the multi cultural atmosphere the internal environment 11
of company is more vibrant and positive. Cultural diversity allow companies to improve the wok culture of the organisation. It allows every employee in company to achieve the best level of satisfaction as the organisation do not differentiate between employees of company on the basis of religion and culture. Multi cultural values further support the organisation transfer skilled and productive employees at the international locations and offices. Being an employee it feels so motivatedtogettheinternationaltransferChikosa,(2017).Globalisedcompaniesseek experienced and potential human resources that can guide organisation towards the right path and direction where all objectives behind the operations can be achieved. Experienced staff at these locations allow the company to form right frame of strategies and policies so that company get to deliver the best ,level of objectives and outcomes.Liakopoulos, (2019)Multi cultural values are also favourable for the organisast6ion to cater the need and demand of customers belongs to different cultures. This is among the key advantage associated with the multi cultural practice of company. IN order to satisfy the need and requirement of different customer base it is essential to understand what they demand and look for in the product they consume. BY only meeting up the need and demand of the consumer company can achieve the best level of growth opportunities. In the studios over multi cultural practices in the multinational companiesPopovici and Popovici,(2020)hasreflectedaboutseveraladvantagesthatthispracticecatertothe organisation. Multi-cultural values allow the organisation to deliver the potential level of changes in the organisation practices and its associated products so that best possibility to improve the target customer base of company can meet. IT is important for the organisation to constantly upgrade its customer base by attracting new potential customers towards buying company's products and services.Liedke DNP, (2018)With the support of multi cultural values of such international organisation they get to offer the best possible products and services on the basis of the expectation of customers belongs to different cultural and religious values. Catering the best possible products and services it is important that product or service company offer are useful and fruitful in context to the people belong to all different cultural background. Many times some products are strictly restricted under some cultures that can be eliminated by the organisation to channelise its product development initiative.Khan, (2017)This practice is favours by many intellectual and professionals as this allow the companies to maximise its growth option and consumer base. Profit maximisation is among the key objective behind the 12
operations entertained by the organisation and multi culture provide a suitable atmosphere to the globalised companies to have the best possible possibilities to entertain growth opportunities. Employee get the biggest advantage in respect to improved confidence and personality.van Beek, (2017)This entire practice is more focused towards improving the employee morale and confidence. They get top experience new things and life style which improve in the knowledge they carry and also in the experience. They get to develop the overall personality as a professional which they further can use in the working practices they follow. Multi culture value is about to develop and establishes the work culture that can allow employee and work force belong to different cultures on the basis of individual efficiency and potential of the employee.Oz and Crooks, (2020)has denoted certain demerits associated with the remote practice of company in regard to the multi culture. This practice of remote working allow the organisation to transfer the employees and work force at different locations. This protractive drive the human resources associated with the organisation to face different issues and problems. While getting the transfer at other locations employee face issue in getting settle down at the new location. Rodeghero and et.al., (2020) of author over the multi culture practice denoted that the entire practice is very emotional challenging on behalf of work force to approach the process efficiently. Many times employee face problems and challenges shifting at other locations. Many employee face health related issue at they do not find weather or other environmental factor suitable in respect to the mental or physical health of the work force. Multinational companies also follow the practice of remote multi culture that allow the organisation to transfer employees from multiple cultures and different religious values to maintain the multi culture at all the business locations of company.Renfro, (2018)This practice is very critical as not every human being feel positive in getting adjust at new locations. Especially the international transfer is more challenging for the employees. They get to experience new cultural values and ethical situation which make them nervous and less confident in respect to the operations they perform. IN case the human being is an introvert which do not get easily indulged under new environment remote multi culture practice make it more emotional challenging for such employees as they face issues like loneliness, suffocation at new location, depression and other mental health issues. All these issues directly decrease the productivity and work efficiencies of the human resources part of the organisation. In the study over remote multi culture practice undertaken by organisations author 13
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has criticised the entire practice on the ground that in many cases' employee face less confident and nervousness while taking the international transfer due to they have heard some negative stereotype about the place.Barh and Azevedo, (2017)The negative feedbacks about the places and location make it more difficult for the employees and also in respect to the family members of such employees. Resistance from the employee side and the family members of such employees are seen in such a situation. The emotional challenge and mental pressure is huge which leads to many mental health disease and issues for such employees. Conclusion Remote multi culture working is about to transfer employees at the different business location. IT involve sending human resources at other domestic or international organisation. Remote multi culture working consider many challenges like it contain many emotional or social barriers which an individual needed to face. Academic sources role in future management Academic sources contain under literature and respective studios over various topics. The module and academic writing guide the management and board of directors in multinational companies about all the effective decision-making that can support the best level of talent management at the oranisation. I was a part of the multinational organisation identified as the Marks and Spencer Company. The organisation is located at a global level by serving stores at approximately 14000 locations at a global level(Liakopoulos, 2018). Our management and board of directors used to take multiple decisions such as transferring employees at the international location. Company try to cater services like providing flat facility so that employee can look for its stay, allowances like conveyance and other allowance so that employee can meet its expenditures and other such facility. Company also provide us visa and other facilities so that transformation can sound effective and efficient. Ialsogotprofessionallanguagetraining,skilldevelopmenttraining,personality development campaigning so that I can deliver the best level of working outcomes. Our company used to transfer employees at the international location so that employees of company can feel motivated and they can see the international transfer as a reward against the productive performance they could deliver in against to the employment opportunity provided to us. IN the book of talent managementKnight and Taylor, (2020)has also supported practiceslike 14
personality development training, skill improvement training and other such practices achieving the best level of capabilities reward against the international transfer entertained by the human resources. IN the study it is reflected that companies must provide trainings to prepare the employee already for facing all the challenges part of new working conditions.Rakau, Seheri and Gededzha, (2017)This is the responsibility of the organisation to improve the employee morale and confidence before transferring the employees of company at any of the international business location. Globalised companions own multiple corporate offices and every business locations has its own merits and demerits. IN order to achieve the best level of profitability companies and management must cope up with all the challenges so that company can take competitive advantages at the new business location. Every time I got any international transfer my management and team leaders used to communicate about the working conditions and cultural values the new business location will cater. Many factors can be communicated and identified with the support of different sources like literature, internet, books and other such sources that every employee get to know but many sources are completely unaware by professionals and intellectuals that are hidden. Management and team leaders also used to coordinate about all the hidden facts and information that can provide us detailed overview in respect to the key challenges and issues I will get to face at the newlocation.Häggblom, (2020)hasalso statedin itsbook thatmanagementcarrythe responsibility that it make the employee more aware in respect to the key issues' employee will face in case of getting transfer at the new international location.Arshad, (2020)This is the responsibility of the management that it make the human resource ready towards dealing with all the key requirements related to the international transfer. Management in my company also make myself aware about the responsibility I would address. It is essential that human resource get the complete brief about the new designated position role assigned as an employee. Wang and et.al., (2020) has indicated thatthis is the prime responsibility of the organisation and management to interact about all roles and responsibilities employee get to address in against to meet the overall requirements attached with the new designated position role in the company.Skulstad, (2020)also presented in its study that before getting the transfer employee must know about the new role in the company and also all the authorities along with the responsibilities attached with the new designated position role in company. This practice 15
make employee more capable and ready to cope up with the responsibilities attached with the designated position role in company. The multi culture working is among the part of employee development and motivation practice channelises by the company. IN our organisation all such employees that could perform well and meet up all the key requirements attached with the designated position role offer by company are capable to get the international transfer at any of the globalised business location. Charalampous and et.al., (2019) identified that the human resources of company that could perform efficiently and capable to deliver the expected outcomes on time get prearrange to address any international trip to understand the different working requirements that company needed to address.Liakopoulos, (2019)Motivation is another key agenda behind channelising theremotemulticulturepracticeattheorganisation.INourcompanyhumanresource department follow this practice so that employee can get motivation towards performing the best level of operations. Company only approaches the employee that are efficient and productive to grant transfer at the international business location so that they get a different exposure and an idea about the need and requirements attached with the international business location. As per the views given byAzimov, (2020)motivation is about to improve the employee morale so that they get to achieve the best level of work efficiency. Motivation is always a key tool that favours human resources to achieve the best level of working outcomes. This make human resources more active towards putting extra efforts so that they get to address all the modified need and requirements related to the designated position role assigned to such employees. Remote working always help and support employees in advancing the overall growth opportunities as an employee and advancing the development capability of the human resources. Author study also support the company's approach to grant the international transfer to only such employees that are capable and efficient.Teshome, (2017)While giving the international transfer company must increase the salary of the respective employee as it is conducted as a promotion over the higher designated position role in the company. The book also support the approaches taken by our company to offer high position at the international location under this approach. Study over employee motivation topic also reflect that content and process theory of employee motivation also respect to this practice in order to motivate the human resources to prove the work efficiency and productivity.Close and Askew, (2017)Content and process theory of employee motivation support that organisation hierarchy must be capable to provide the productive 16
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employees of company to grant the international transfer by offering better and higher designated position role at the new organisation. It motivates the human resources to put the extra efforts to achieve better work efficiency and productivity as an employee. I have experienced that in my company we used to assist the skill and personality development campaign as an employee. These practices will allow me to reach the best possible level of work efficiency and productivity. Skill development must be constant so that employee can continuously improve its overall work efficiency and potential in order to reach the best possible working outcomes (Luisa and Pianese, 2016). Skill and personality development campaign I attend has contributed in my capability and motivation to perform the best possible operations. Management need to be focused and motivated towards expanding the reach of the possibility and operational efficiency. Being a manager I get to make decisions related to operations and other such practices.Варвус and Ефимец, (2019)The skill development campaign is a key practice applied under the organisation that can ensure the best possible operational outcomes. All the academic will support to achieve the best level of outcomes as a professional. Different skills help and support to approach delegation, management and other such factors that can allow reaching working capabilities and efficiencies. Conclusion Academic sources would guide in future operations. They set a direction to work in order to meet different job responsibilities. They play a crucial role by providing a suitable and effective guidance so that overall objectives can entertained. 17
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