Theme 2: Many participant are less satisfied with quality of product and services of Asda. 4 6 1 2 7 Highly satisfied satisfied Neutral Highly dissatisfied dissatisfied
Theme 3: There are many customers who are dissatisfied with price of product of Asda. 5 4 2 3 6 Highly satisfied satisfied Neutral Highly dissatisfied dissatisfied
Theme 4: High number of customer are satisfied with customer complaint services. 4 6 1 2 7 Highly satisfied satisfied Neutral Highly dissatisfied dissatisfied
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Theme 6: The atmosphere and location of Asda retail store dissatisfied the customer 5 4 2 3 6 Highly satisfied satisfied Neutral Highly dissatisfied dissatisfied
Theme 7: less product and services meet the needs and wants of customer. 8 12 Yes no
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
Recommendation It is recommended that Asda need to focus on discounting pricing strategy so that it satisfy customer from its product and services price. Further Asda need to focus on making long term relation with its customer so that it can retain them for longer period of time. Asda company can used advance technology so that it quickly respond to the customer issues and resolve their problem. Asdacompanycanfocusonmakinghighqualityproduct according to the customer taste and preferences so that it can easily retain customer for longer period of time.
Cont..... Employee of organization need to treat its employee in well and polite manner so that employee not get disappoint with organization or switch to other brand product. Employeeshouldbeprovidedtraininganddevelopment facility so that they can fulfil the needs and demand of people and also make them satisfy with their attractive services. Asda company can used skimming pricing techniqueand provide discount and offer to their regular customer so that customer satisfaction level can increase.