Herzberg-Two Factor Theory

RUNNING HEAD: MOTIVATION 0
CASE STUDY
REWARD MANAGEMENT

MOTIVATION 1
Table of Contents
Introduction......................................................................................................................................2
Problems in Case.............................................................................................................................2
Herzberg-Two Factor theory.......................................................................................................2
Vroom’s expectancy theory.........................................................................................................3
Adams’ equity theory..................................................................................................................4
Recommendations............................................................................................................................4
Conclusion.......................................................................................................................................6
References........................................................................................................................................7

MOTIVATION 2
Introduction
Tampani, Inc was a small-start company that began modestly with one room, one desk and one
phone which were shared among the employees of the organization (Hess, 2011). Susan was
working as “Quality of Life Coordinator”. She was good at her work and participates in several
activities so that efficiency will be maintained in the organization. The mission and philosophy
of S-corporation was to become the market leader by offering unique products to the customers.
The main issue which is identified in the case is that the company is unclear about the criteria of
bonus and other incentives plans. Another problem in the case is allocation of the stocks among
the employees in an unfair manner. Due to these issues the company is also facing challenges
due to unclear job responsibilities and description (Hess, 2011). In this report, the case titled
“will be analyzed to identify key challenges raised in this case by using some motivational
theories and recommendations are also provided to solve those issues.
Problems in Case
The company has six employees who were old friends and work together through which the
motivation level of the employees was high (Hess, 2011). The structure of the S-corporation was
flat which has only two layers.
Herzberg-Two Factor theory
This theory based on two factors such as motivating and hygiene factors, this theory suggests
that there are some motivating factors which include recognition, responsibility as well as
advancement (Chiat & Panatik, 2019). The other are hygiene factors such as working conditions;
interpersonal relationships, salary and policy of the company, these factors provides job
satisfaction. For example, various companies adapt this theory to change the working
environment that is The Emirates Group adopts the two-factor theory by providing rewards for
increasing motivation among the employees. This supports the company to recruit new
employees and retain existing one in the organization as well as also helps in raising the income
that are in the year 2018 it was 4.11 billion AED (Sommestad et al., 2015). The factors of the
theory such as working conditions, rewards and compensation are important because it increases
the efficiency of the employees. It also supports the manager to encourage their employees for