International Journal of Evidence

Running head: MANAGEMENT
CIPD MANAGEMENT
Name of the student:
Name of the university:
Author note:

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MANAGEMENT
Table of contents
Activity 1....................................................................................................................................2
Activity 2....................................................................................................................................5
Activity 3....................................................................................................................................7
Activity 4....................................................................................................................................9
References................................................................................................................................12

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MANAGEMENT
Activity 1
Technologies are the important sources, reflecting the transition in the learning and
development. These technologies have altered the outlook of employment. Specific examples
can be cited of the social networking sites, CDs and pen drives, which have enhanced the
ease of the people in terms of fulfilling their needs, demands and requirements (Rusu,
Avasilcai and Hutu 2016). 15 years ago, the approaches were proactive but lacked the
spontaneous response. The mind-set of the candidates pertained to the traditional and
stereotypical notions regarding learning. The use of technology was minimal, which resulted
in less customer satisfaction. In this context, mention can be made of the baby boomers and
millennials, which have erupted from the blend of innovation into the learning process.
In today’s learning environment, learning is aligned with the company’s mission,
vision and values. In this process, culture is embedded, which reflects the diversification,
where the collaboration of stakeholders and shareholders expands the scope and arena of the
business. Technology has assisted the business to outsource the business requirements to the
external environment. Within this, Marchington et al. (2016) states that the focus is on
yielding higher investment returns for enhancing the customer service. The blended approach
towards learning helps in attracting the candidates for investing in the services of the
company by showing the talents. Typical examples in this case are online learning classes,
forums, discussions and training materials, which helps the candidates to enrich their
information about the management practices.
Baby boomers are the people born between the period of 1946 and 1964. Increased
affluence and higher levels of income of the parents reflects the consumerism practices
evident in the expenses behind clothing, food and holidays. For these people, learning
involves high level of technologies, which the parents can easily afford. Millennials are the
people, who belong to the snowflake culture. Recession adversely affects the thought process

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MANAGEMENT
of these people. Learning for these people involves lots of research work, online discussions
and forums. Work ethics is stronger in case of the baby boomers, which nullifies the
instances of plagiarism and collusion while producing researches (Martin and Whiting 2016).
They are goal oriented, which is reflected from the self-evaluations. Resourceful, team
oriented are some of the other characteristics defining the baby boomers and their
characteristic approach towards learning. On the contrary, millennial are nurtured and
pampered, which reflects the need for tailor made solutions. However, they are confident and
ambitious, which is an indication of stability in the learning and development, if proper tools
are adopted for evaluation. Hesitation towards questioning the authority is a common aspect,
which defines the characteristics of these people.
One of the important skills needed by the L and d professional is the ability to respond
and navigate to the external challenges and changes, maintaining the pace. Along with this,
alignment to the learner’s needs is also needed by the L and D professionals. In this context,
mention can be made of the clarity in vision and purpose, which helps in accomplishing the
identified goals and objectives. Innovation in the resource allocation and acquisition relates to
the tactfulness needed by these professionals (Beck and Williams 2015). Understanding the
diversified needs of the clients and customers is accounted as important element in the
functionalities of the L and D professionals. Within this, mention can be made of the use of
consultancy model for enhancing the standards and quality of the performance. Apart from
this, problem solving skills is also important in terms of enhancing the creativity and
imagination skills of the candidates. Detection of the potential issues, with the appropriate
positioning is also one of the essential skills of the L and D professional in terms of catering
to the educational needs of the candidates. Technological understanding is also crucial in
terms of reaching to a large number of audience. Involvement of the clients and customers is
assistance for these professionals in terms of developing quality content for the learners.