Social Psychology and Organizational Behavior: Understanding Generational Shifts, Conflict Management, and Workplace Inequality

This study explores the role of social psychology in understanding organizational behavior, managing conflicts between different generations, and addressing workplace inequality. It provides insights into potential conflicts, cooperation, and decision-making in generational shifts observed in organizations.

Case study

Table of content
INTRODUCTION.......................................................................................................................................3
MAIN BODY..............................................................................................................................................3
1, Understanding social psychology it help to identification of organizational behavior.........................3
2. Potential conflicts, co-operation and decision-making in the generational shifts observed in the
organization, considering knowledge of social psychology.....................................................................4
3. Relationships between the different groups in the context of their perceptions of inequality, fairness
and discrimination within organization....................................................................................................4
CONCLUSION...........................................................................................................................................5
REFERENCES............................................................................................................................................5

INTRODUCTION
Social psychology develops by scientific study they identify and develop study about human
thoughts, believes, perception, opinion on individual term. On the basis of research that individual has
different thought and perception and its obvious because of their different way of watching different
things and experience (Gibson, 2020). On the basis of U.S organization research it summarizing that
different age people have different opinion, so its define as Baby Boomers (born between 1946 and 1963)
this age of people thinking that new advancement development is not effective process, Gen Xers (born
between 1964 and 1979) this group of age define as adult they consider to engage new technology,
become independent and manage work-life balance and Millennials (born after 1980) this group of people
define as middle group where some people consider old experience and new things. This study will
provide information that social philosophy useful for organization behavior, how to manage conflict
within different age of people and how to manage good relationship for business effectiveness
development.
MAIN BODY
1, Understanding social psychology it help to identification of organizational behavior
Social philosophy and associated scientific approach:
Social philosophy is determines and evaluating by scientific study which is analyse by different
humans have different thoughts, opinions, and solutions on similar topic. On the basis of organization
context its very complex task for management of different people and different age of people has their
multiple opinions and their decision about individual topic (Ali, Wang and Johnson, 2020). Because of
different age people has their different thought because they analyse and watch different things.
 Sociology concept is study of human behaviour and development of good social
relationship.
 Philosophy is identification of nature and guiding human for development of essential
changes in human behaviour.
 Common sense which refers to that human nature has ability to changes and diversifies
their perception and taking right decision.

Perspectives of Social Psychology with examples:
Evolution Socio cultural
Influence by genetic activities, which means
individual who learn and analyses throughout the
life. According to analyze their perception will
influence (Wang, Liu and Parker, 2020).
Human behavior influence by cultural
activities, adult people not provide higher
importance they consider to believes in
independent so these type of terms has
influence socio culture activities.
Social Learning Social Cognitive
Different group age people have their different
perception. Organization has to consider when
they develop decision they have to consider
decision-making with identification of multiple
age of people.
Analysis process of human behavior interrupt,
notice, identifies and develops them into new
experiences.
Importance of Social Psychology in explaining organizational behavior:
Social psychology is useful for reduce stress, depression and calmness in human for
expansion of right decision making and potential for raising right and suitable decision on the
basis of evolution and analysis of multiple social beneficial factors (van Knippenberg, 2020).
Organizational behavior refers to performance of human and management of different
age group of people for individual task. On the basis of case study its clear that organization has
major responsibility to analyze human behavior towards with the similar project old age people
has different opinion they mainly believes in hard work and work is everything. But current
generation adults highly believe in engagement of technology and manage work life balance.

Conclusion on limitations of social psychology in understanding organizational behavior:
Its major essential approach for identification of different human behavior perception, but
organization has to take decision on the basis of recent market trend otherwise it influences performance
of business. Limitation is social psychology is scientifically approaches which evaluate by experts so it is
time-consuming and takes higher cost (Park, Kim and Lee, 2020). So consideration and knowledge
about this aspect its essential that organization analyze with their work activities and implement program
on individual topic so their different opinion and perception will identified activity of human. Social
psychology is useful approach analysis of human thoughts, perception and their believe towards with the
life for expansion of effective decision making in context of organization.
2. Potential conflicts, co-operation and decision-making in the generational shifts observed in
the organization, considering knowledge of social psychology.
Research into and use some appropriate definitions of conflict, co-operation and decision
making in organizations.
Multiple conflicts happen when different age group of people performing task within
individual organization or workplace, Old age people believes in hard work and they not
consider new technological tools for competition of work fast and effective, they believes in
doing their work with their old culture.
New generation adult highly consider to develop solution and develop decision for
utilization and application of technology and middle age human consider to engage with right
decision but analyses and identification of this group of people is highly complex activity
because some people mind-set is different and other people has different opinion. So when
organization requires decision for particular task it will generates complication and it impacts on
performance and productivity or overall business.

Different types of organizational conflicts and inter-generational conflict and its relevance
in organizations
Goal conflict:
Organization considers developing decisions but different age of people has their different opinion to set
goal and process for (Matthews, Kelemen and Bolino, 2021). Decision making with multiple opinions
and their strategies is not easier concept to profound best and suitable solution. Social psychology option
reach and profound vest activity and solutions with identification of different human nature.
Cognitive conflict:
Different opinion, different work styles, different preferences influence this complexity
but it mainly influences by families and childhood environment like with their friends and
teachers provide them information about task.
Behavioral conflict:
Individual has their different perception, discussion-making activity, perceptions and
many more. Development of perfect solutions require consideration and knowledge of different
behavior and implement right decision where individual can happily engage and consider task
for development of organization effectiveness.
Evaluate potential intergenerational conflicts between the baby boomers, Generation Xers
and Millennial.
Baby boomers (Born 1946-1964)
They mainly believes in making decision which is useful for long term not evaluate that
for this time this is suitable and appropriate concept or not. And they have old perception and
thing their age is retirement age from organization so they have to consider providing decision
but not highly force to other people towards with decision-making.
Millennial: (Born 1981-1996)
Mostly this group of age people has combination of old and new generation but most of the
human has quality to engage and studying on new technologies for improvement in work process so they
are major key which have knowledge and idea about both the section because of their work experience
(Alsughayir, 2021).

Generation Z: (Born 1997-2012)
This generation mainly consider work and life balance which means professional life not
influence their personal life, and they believes in using new technology which provides solution
very soon, and the last things which is they consider to develop decisions on the basis of recent
situation not for future or for long term.
Approches to manage conflicts and it impacts on co-operation and decision making by
manager.
Compromise:
On the basis of research of human behavior with social psychology its essential that
individual has to implement compromise in some situation very hard and not consider nature not
provide solution in life, so application of soft heart and communicated their opinion with
effective and different manner for expansion of suitable result and continuity in business
activities (Lee and Kim, 2021).
Avoidance:
Its not essential that every time adult consider old age people opinion both of them has to
implement decision and ideas. Its not essential that every time avoidance things but human has to
implement in their nature in little solution or small decisions avoidance is suitable manner for
handle situations.
Generational conflicts and it impacts on modern day organizations.
Different group of age human has their different opinion, perception, thought, work
process, view point of decision-making and many more. So its very obvious when they work
together at work place its very obvious it generates conflicts but application and consideration of
different approaches is useful for generates effective solution and making right, appropriate and
effective decision because when three different age of people work together with their

experience and knowledge it will increase business performance because experience is key
essential term for growth and expansion of new opportunities.
3. Relationships between the different groups in the context of their perceptions of inequality,
fairness and discrimination within organization
Concept of Inequality, fairness and discrimination in the work place:
Inequality is major connect which influence overall activities of individual and it affects
performance of individual towards with the business effectiveness improvement. So its essential
that organization consider to implement fair decision for different generations on the basis of
their skills and knowledge. Discrimination which means avoid individual when company
evaluate and generate decision and not provide change to making result. Organization has to
implement strategies for perfect solution and development of best result.
Individual intergenerational perceptions and prejudices in relation to inequality, fairness
and discrimination:
Evaluation and identification of different people behavior analysis and their management
is complex task for organization because seniors and owner always believes in smooth work
process and for successfully run and influence revenues for development of growth
opportunities. Individual perception and their work behavior influence effectiveness in business
for this aspect U.S. organization consider human resource solution activity which is social
psychology because it takes by scientific approaches and it define different age of people has
their different perception, thought process for making decision.
Evaluating appropriate theories and concepts:
Human Relations Management Theory:

Application and consideration of this theory is suitable concept because its provides best
solutions and gives idea about motivation which means human behavior is only positively manage by in
organization with expansion of motivation because this is key essential approach for development and
expansion smoothness at workplace (Martinescu, Jansen and Beersma, 2021). Organization and
industries developed and run by different group of people and their different opinion and perception is
essential for development of goal and for work process.
McGregor’s Theory X and Theory Y (staff motivation and team culture)
This motivation theory is one of the great approaches for organization behavior management
with effectiveness manner where individual complete their work and if they not perform well and do
their given task.. But its only requires knowledge about human needs and their satisfaction from
organization. It’s knowledgeable that different age of people management is complex but when
company decision to provide work on the basis of their skills and listen and engage new things will
defiantly helpful concept. So application and management of different individual in organization with
positive manner this theory is very useful and influence productivity.

Organization managing the issues of workplace inequality, fairness and discrimination:
Application and consideration of different theirs and approaches is useful for expansion of
effectiveness solution and owner has responsibility to engage theirs when they decide any decision for lo
g term or for goal setting. Provide chance to individual member for making decision and engage them
when top management, seniors develop meeting for new goal or for new project. Equality is one the best
way to manage different people perceptions because individual consider when they performing well in
task organization provide them rewards, so when it achieve target its essential that company provide them
rewards not consider that they employee not has potential to reach success (van Knippenberg and van
Ginkel, 2021).

So its clear that management and development of effective workplace with different
generation is only develop when individual avoid some issues, listen both ideas and then make
right and reliable decisions on the basis of market analysis and both develop some sensible
performance of expansion of proper decision and for organization new growth opportunities.
CONCLUSION
It has been summarized form the above reflective study that social psychology is not an
easier connect but application and engagement of this concept influenced organization
effectiveness. Because it has been provide information to every employee that this way of work
is useful and provide individual work according to their perception and their thought process.
Workplace activities has been highly influences by different age of people because their life
experience and similar age of people doing same activities, so on the basis of this study its very
clear that management of organizational behaviour affects performance of organization and
provides suitable results.
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