The Interpersonal Conflict Between Patient And Nurses

Running head:NURSING
NURSING
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1NURSING
Interpersonal conflict is a dispute that causes considerable animosity and resentment
between two individuals or subgroups of an organization (Almost et al., 2016). Health care
practitioners, who recognize each other's responsibilities and can work together efficiently,
have been shown to provide better quality treatment and thus, to achieve desire comes out
inpatient care, good interpersonal relationships in terms of teamwork, communication,
listening and respecting each other's values or positions are important (Wright, Mohr &
Sinclair, 2014; Jerng et al., 2017). Conflict management is a complex process requiring both
time and energy and this has been achieved through an effective activity plan. The activity
plan has been well distributed among the plan focus on on the main factors of the
interpersonal conflict those are emotional, personal, physical and professional conflicts. The
consequences of the interpersonal activity have been depicted. This practice focused on
patient-centered care, which aligns perfectly with standards and code of ethics of the NMBA
standards. This activity will help the registered nurse to handle any critical situation when it
arises in the healthcare system. Based on the factors the activities that have been performed
will initially help the registered nurse to form a mutual understanding with the patients and
make use of communication to overcome the conflicts. The process that has been undertaken
is correct as it will help the registered nurse to understand the patient’s perspective and work
accordingly. This topic has a clear mention of the NMBA standards. One of the drawbacks is
the study aimed at only the interpersonal conflict between the patient and nurses but does not
include other health professionals, thus violating NMBA guidelines.
A team-work climate while during this assessment, encouraging an atmosphere that fosters
cooperation and friendship. Those close-knit partnerships complemented inspired us and
encouraged us to work harder, collaborate and support each other (Rosen et al., 2018). People
have various qualities, weaknesses, communication abilities, preferences and behaviours but
as a team, it worked as a beneficial factor while supporting each other. The study comprises