Management of Social And Community Services

MANAGEMENT IN
COMMUNITY
SERVICES
STUDENT DETAILS
STUDENT DETAILS

COMMUNITY SERVICES 1
Management of social and community services utilizes various programs for
establishing coordination and supervise programs in order to accomplish the organization's
objectives (Zietlow, Hankin, Seidner & O'Brien, 2018). The community service industry is
belonging to one of the largest community service segments in Australia. Community
services belong under the Health care and Social Assistance industry. Community service in
Australia has broken in the number of departments such as community sector development,
client services, children's education and care, client care, etc. Australian Government has
made the CHC and HLT program, these programs are responsible for briefing the active
community centers in the nation. In this essay, the selected non-profit organization is
Volunteering WA. This essay will include points about the key challenges facing this
organization.
Key challenges facing by the Volunteering WA
The organization has to incorporate various challenges in order to run the administration.
From shifting tax codes to changing regulations to the increased competition for donors and
volunteers, etc (Zietlow, Hankin, Seidner & O'Brien, 2018). The management of the
Volunteering WA operates with effective management to deal with the internal as well as
external challenges:
The organization faces frequent challenges from the ever-changing government regulations
and tax structure. This challenge impacts the internal and external structure of the company.
As externally, high taxes on an individual imply that the people will denote less amount that
will impact the cash flow of the organization. Moreover, tax structure does not have direct
implication because the government supports non-profit organizations and also offer various
tax rebates. The Australian Charities and Not-for-profits Commission Act 2012 (ACNC Act)

COMMUNITY SERVICES 2
oversees qualification of a not-revenue driven element to be enrolled as philanthropy for
government purposes and detailing necessities for enlisted associations (Berman, 2015).
The Organization also faces challenges in revenue funding issues. As mentioned in the above
para that changing government regulations impacts the cash flow of non-profit organizations.
In this case, the major challenge for funding arises. Moreover, increasing competition in this
field also arises the challenge of funding because now donors have various options to charity
the amount. Thus, increasing competitors arises the challenges of proper cashflow (Anheier,
2005).
Volunteering WA faces the challenge of retention of their volunteers with immediate efforts.
30% of new volunteer leaves the organization in the three months of their joining. Since
2017, the organization enhances the working time for their volunteers by 30mins. This is also
the reason that over 40% of the volunteer's leave from the Volunteering WA. They have
various ways to recruit volunteers. These ways are recruited through an online forum, one-
on-one referral, “Govolunteer app” and volunteer profile (Brittenford.com, 2018).
Obsolete programming falls in at number five on the rundown of top difficulties for charities,
with 7.5% of respondents seeing it as their top test. Once more, this issue is one of those that
makes a far-reaching influence insufficient programming diminishes the unwavering quality
of revealing (Bromley & Meyer, 2017).
The organization faces competition from other non-profit houses. The major competitors of
the company are: Care Australia, Association of Children’s Welfare Agencies (ACWA),
Transparent Hands, Australian Himalayan Foundation, Child and Family Focus (CAFFSA),
etc (Robbins, Coulter, DeCenzo & Woods, 2019).