Training and Assessment Framework

ASSESSMENT
GUIDE
BSBSMB412 INTRODUCE COMPUTING
INTO BUSINESS OPERATIONS

ASSESSMENT INFORMATION for students
Throughout your training we are committed to your learning by providing a
training and assessment framework that ensures the knowledge gained through
training is translated into practical on the job improvements.
You are going to be assessed for:
 Your skills and knowledge using written and observation activities
that apply to the workplace.
 Your ability to apply your learning.
 Your ability to recognise common principles and actively use these on
the job.
All of your assessment and training is provided as a positive learning tool. Your
assessor will guide your learning and provide feedback on your responses to the
assessment materials until you have been deemed competent in this unit.
HOW YOU WILL BE ASSESSED
The process we follow is known as competency-based assessment. This means
that evidence of your current skills and knowledge will be measured against
national standards of best practice, not against the learning you have
undertaken either recently or in the past. Some of the assessment will be
concerned with how you apply your skills and knowledge in the workplace, and
some in the training room as required by each unit.
The assessment tasks have been designed to enable you to demonstrate the
required skills and knowledge and produce the critical evidence to successfully
demonstrate competency at the required standard.
Your assessor will ensure that you are ready for assessment and will explain the
assessment process. Your assessment tasks will outline the evidence to be
collected and how it will be collected, for example; a written activity, case
study, or demonstration and observation.
The assessor will also have determined if you have any special needs to be
considered during assessment. Changes can be made to the way assessment is
undertaken to account for special needs and this is called making Reasonable
Adjustment.
What if I believe I am already competent before training?
If you believe you already have the knowledge and skills to be able to
demonstrate competence in this unit, speak with your trainer, as you may be
able to apply for Recognition of Prior Learning (RPL).
Assessor Responsibilities
Assessors need to be aware of their responsibilities and carry them out
appropriately. To do this they need to:
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 Ensure that participants are assessed fairly based on the outcome of
the language, literacy and numeracy review completed at enrolment.
 Ensure that all documentation is signed by the student, trainer,
workplace supervisor and assessor when units and certificates are
complete, to ensure that there is no follow-up required from an
administration perspective.
 Ensure that their own qualifications are current.
 When required, request the manager or supervisor to determine that
the student is ‘satisfactorily’ demonstrating the requirements for each
unit. ‘Satisfactorily’ means consistently meeting the standard
expected from an experienced operator.
 When required, ensure supervisors and students sign off on third
party assessment forms or third party report.
 Follow the recommendations from moderation and validation
meetings.
How should I format my assessments?
Your assessments should be typed in a 11 or 12 size font for ease of reading.
You must include a footer on each page with the student name, unit code and
date. Your assessment needs to be submitted as a hardcopy or electronic copy
as requested by your trainer.
How long should my answers be?
The length of your answers will be guided by the description in each
assessment, for example:
Type of
Answer Answer Guidelines
Short Answer 4 typed lines = 50 words, or
5 lines of handwritten text
Long Answer
8 typed lines = 100 words, or
10 lines of handwritten text = 1
3 of a foolscap page
Brief Report
500 words = 1 page typed report, or
50 lines of handwritten text = 1 1
2foolscap handwritten
pages
Mid Report
1,000 words = 2 page typed report
100 lines of handwritten text = 3 foolscap handwritten
pages
Long Report
2,000 words = 4 page typed report
200 lines of handwritten text = 6 foolscap handwritten
pages
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How should I reference the sources of information I use in my
assessments?
Include a reference list at the end of your work on a separate page. You should
reference the sources you have used in your assessments in the Harvard Style.
For example:
Website Name – Page or Document Name, Retrieved insert the date. Webpage
link.
For a book: Author surname, author initial Year of publication, Title of book,
Publisher, City, State
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ASSESSMENT GUIDE
The following table shows you how to achieve a satisfactory result against the
criteria for each type of assessment task. The following is a list of general
assessment methods that can be used in assessing a unit of competency. Check
your assessment tasks to identify the ones used in this unit of competency.
Assessment
Method Satisfactory Result Non-Satisfactory
Result
You will receive an overall result of Competent or Not Yet Competent for the
unit. The assessment process is made up of a number of assessment methods.
You are required to achieve a satisfactory result in each of these to be deemed
competent overall. Your assessment may include the following assessment types.
Questions
All questions answered
correctly
Incorrect answers for one
or more questions
Answers address the
question in full; referring
to appropriate sources
from your workbook
and/or workplace
Answers do not address
the question in full. Does
not refer to appropriate or
correct sources.
Third Party Report
Supervisor or manager
observes work
performance and confirms
that you consistently meet
the standards expected
from an experienced
operator
Could not demonstrate
consistency. Could not
demonstrate the ability to
achieve the required
standard
Written Activity
The assessor will mark the
activity against the
detailed
guidelines/instructions
Does not follow
guidelines/instructions
Attachments if requested
are attached
Requested supplementary
items are not attached
All requirements of the
written activity are
addressed/covered.
Response does not
address the requirements
in full; is missing a
response for one or more
areas.
Responses must refer to
appropriate sources from
your workbook and/or
workplace
One or more of the
requirements are
answered incorrectly.
Does not refer to or utilise
appropriate or correct
sources of information
Observation/
Demonstration
All elements, criteria,
knowledge and
performance evidence and
critical aspects of
evidence, are
Could not demonstrate
elements, criteria,
knowledge and
performance evidence
and/or critical aspects of
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Assessment
Method Satisfactory Result Non-Satisfactory
Result
You will receive an overall result of Competent or Not Yet Competent for the
unit. The assessment process is made up of a number of assessment methods.
You are required to achieve a satisfactory result in each of these to be deemed
competent overall. Your assessment may include the following assessment types.
demonstrated at the
appropriate AQF level
evidence, at the
appropriate AQF level
Case Study
All comprehension
questions answered
correctly; demonstrating
an application of
knowledge of the topic
case study.
Lack of demonstrated
comprehension of the
underpinning knowledge
(remove) required to
complete the case study
questions correctly. One
or more questions are
answered incorrectly.
Answers address the
question in full; referring
to appropriate sources
from your workbook
and/or workplace
Answers do not address
the question in full; do not
refer to appropriate
sources.
Practical Activity
All tasks in the practical
activity must be competed
and evidence of
completion must be
provided to your
trainer/assessor.
All tasks have been
completed accurately and
evidence provided for each
stated task.
Tasks have not been
completed effectively and
evidence of completion
has not been provided.
Attachments if requested
are attached
Requested supplementary
items are not attached
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