Manage Knowledge and Information Short Answer

ASSESSMENT INFORMATION FOR STUDENTS
Throughout your training we are committed to your learning by providing a training and
assessment framework that ensures the knowledge gained through training is translated into
practical on the job improvements.
You are going to be assessed for:
Your skills and knowledge using written and observation activities that apply to your
workplace.
Your ability to apply your learning.
Your ability to recognise common principles and actively use these on the job.
All of your assessment and training is provided as a positive learning tool. Your assessor will
guide your learning and provide feedback on your responses to the assessment materials until
you have been deemed competent in this unit.
HOW YOU WILL BE ASSESSED
The process we follow is known as competency-based assessment. This means that evidence of
your current skills and knowledge will be measured against national standards of best practice,
not against the learning you have undertaken either recently or in the past. Some of the
assessment will be concerned with how you apply your skills and knowledge in your workplace,
and some in the training room as required by each unit.
The assessment tasks have been designed to enable you to demonstrate the required skills and
knowledge and produce the critical evidence to successfully demonstrate competency at the
required standard.
Your assessor will ensure that you are ready for assessment and will explain the assessment
process. Your assessment tasks will outline the evidence to be collected and how it will be
collected, for example; a written activity, case study, or demonstration and observation.
The assessor will also have determined if you have any special needs to be considered during
assessment. Changes can be made to the way assessment is undertaken to account for special
needs and this is called making Reasonable Adjustment.
What if I believe I am already competent before training?
If you believe you already have the knowledge and skills to be able to demonstrate competence
in this unit, speak with your trainer, as you may be able to apply for Recognition of Prior
Learning (RPL).
How should I format my assessments?
Your assessments should be typed in a 11 or 12 size font for ease of reading. You must include a
footer on each page with the student name, unit code and date. Your assessment needs to be
submitted as a hardcopy or electronic copy as requested by your trainer.

How long should my answers be?
The length of your answers will be guided by the description in each assessment, for example:
Type of Answer Answer Guidelines
Short Answer 4 typed lines = 50 words, or
5 lines of handwritten text
Long Answer 8 typed lines = 100 words, or
10 lines of handwritten text = of a foolscap page
Brief Report 500 words = 1 page typed report, or
50 lines of handwritten text = 1foolscap handwritten pages
Mid Report 1,000 words = 2 page typed report
100 lines of handwritten text = 3 foolscap handwritten pages
Long Report 2,000 words = 4 page typed report
200 lines of handwritten text = 6 foolscap handwritten pages
How should I reference the sources of information I use in my assessments?
Include a reference list at the end of your work on a separate page. You should reference the
sources you have used in your assessments in the Harvard Style. For example:
Website Name – Page or Document Name, Retrieved, insert the date. Webpage link.
For a book: Author surname, author initial, Year of publication, Title of book, Publisher, City,
State.

ASSESSMENT GUIDE
The following table shows you how to achieve a satisfactory result against the criteria for each
type of assessment task.
Assessment Method Satisfactory Result Non-Satisfactory Result
You will receive an overall
result of Competent or Not Yet
Competent for the unit. The
assessment process is made
up of a number of assessment
methods. You are required to
achieve a satisfactory result in
each of these to be deemed
competent overall. Your
assessment may include the
following assessment types.
Questions
All questions answered
correctly
Incorrect answers for one or more
questions
Answers address the question
in full; referring to
appropriate sources from
your workbook and/or
workplace
Answers do not address the question
in full. Does not refer to appropriate
or correct sources.
Third Party Report
Supervisor or manager
observes work performance
and confirms that you
consistently meet the
standards expected from an
experienced operator
Could not demonstrate consistency.
Could not demonstrate the ability to
achieve the required standard
Written Activity
The assessor will mark the
activity against the detailed
guidelines/instructions
Does not follow
guidelines/instructions
Attachments if requested are
attached
Requested supplementary items are
not attached
All requirements of the
written activity are
addressed/covered.
Response does not address the
requirements in full; is missing a
response for one or more areas.
Responses must refer to
appropriate sources from
your workbook and/or
workplace
One or more of the requirements are
answered incorrectly.
Does not refer to or utilise
appropriate or correct sources of
information
Observation/
Demonstration
All elements, criteria,
knowledge and performance
evidence and critical aspects
of evidence, are demonstrated
at the appropriate AQF level
Could not demonstrate elements,
criteria, knowledge and performance
evidence and/or critical aspects of
evidence, at the appropriate AQF
level
Case Study
All comprehension questions
answered correctly;
Lack of demonstrated
comprehension of the underpinning