Reflective Essay on Effective Communication & Improving Performance

A Reflective Essay about Effective Communication & Improving Performance,
& how this influenced my Performance, behaviour & experience
This piece of reflective writing utilises Driscoll’s model of reflection (1994). Here I will
discuss my experiences at work/in education (WHICH OF THESE TWO DO YOU
WRITE ABOUT? WORK, OR EDUCATION?) where I demonstrate effective
communication, and the process that enabled me to improve my performance, in the
table below:
Part A
1. What? 350 words
A description of the situation or event
Description of a situation or event which
enabled you to improve performance because
of effective communication
What is/was the Purpose?
Once I was involved in a group discussion with my
colleague. In that discussion all participants were
putted their opinions on different topics.
What happened in the
event/scenario?
On that time realized that listening is the best way
to learn something from this discussion, so I was
start to give priority to listening. My these actions
on that discussion put great impression on my
colleagues, because everyone was give priority to
say something except me. It is a common human
nature that, humans always give priority to say
something without listening. That's why they were
impressed with my listening habit.
What did I see/do during the
event?
Then all colleagues was appreciated me for my
listening habit. One of them said I've never seen
any person in the world like you. He said to me,
you have too good listening skills. You need to
more improve these skills to put effective
impression on others.
What was my reaction to it?
That suggestion of my colleague was motivated
me to more improve my these skills. My listening
skills are part of communication skills, so I was
decides to improve my that all skills which are
comes under communication skills, like; interaction
skills, speaking skills, good body language etc.
Then I was joined one class also which teaches
“how to improve your communication skills”. I was
read some books, magazines and internet blogs
also to learn about communication skills.
What did other people do that
were involved in this?
In that group discussion, my all colleagues were
appreciated me, and told me you have opportunity
to increase your performance at any place with the
support of good communication skills. My
colleague told me that currently organizations
wants that employees in their workplace which has

effective communication skills, so you have ability
to achieve great success in life through these
skills.
How did they react or what
did they do as a result of it?
Their reactions were amazing when they have
seen my communication skills. They all get
completely impressed with my listening skills. They
all decide that, they also improve their
communication skills to learn something from each
conversation in life. My one colleague has ability to
maintain effective body language during any
conversation or communication. In that case, me
and my other colleagues was appreciated to him
for his good body language. Then that colleague
who has effective body language told everyone
that, body language also a part of communication
skills. At the end all decided, everyone will improve
their communication skills.
2. So What? 350 words Analyse the Event
How did I feel at the time of
the event?
I felt very proud on my self, because everyone in
that discussion were appreciated me for my
listening skills. I felt too good for my all colleagues,
because they were appreciated me. That group
discussion felt me that if you have good
communication skills, then you can easily impress
other party who involve in conversation with you.
That was really so positive experience to me.
Those feeling taught me value of communication
skills.
Were those feelings I had any
different from other people
who were involved at the
time?
Yes, those feelings made differentiate me with
others, because in that group discussion I was
only person who has effective listening skills. No
one in my colleagues has good listening skills like
me, because they only give priority to saying. They
not give priority to listing. That's why those feelings
made me different from others.
Are my feelings now, after the
event, any different from what
I experienced at the time?
My feelings still same as that time, because those
feeling highly was positively impacted me. From
that time to date, I still work on improving my
performance with the help of effective
communication skills.
Do I still feel troubled, if so, in
what way?
I feel trouble when I not maintain my
communication skills. Once when I was talk with
my neighbour, I was not maintained good body
language. That was too bad experience to me.