IT Governance and Stakeholder Relationships

The assignment discusses the significance of IT governance frameworks in establishing effective relationships with stakeholders, such as shareholders, customers, suppliers, employees, and regulators. It emphasizes how these frameworks help organizations navigate external influences, address stakeholder concerns, and enhance overall performance. The document highlights the benefits of IT governance for both production and competition, ultimately contributing to organizational growth.

Running head: ABC LOGISTICS CASE STUDY
ABC LOGISTICS CASE STUDY
Name of the Student
Name of the Organisation
Author note

1ABC LOGISTICS CASE STUDY
Table of Contents
Question: What are the elements of an IS/IT governance framework and how can you ensure that
stakeholders commit to the governance framework?......................................................................2
References........................................................................................................................................5

2ABC LOGISTICS CASE STUDY
Question: What are the elements of an IS/IT governance framework and how can you
ensure that stakeholders commit to the governance framework?
Answer: IT governance framework is one of the most used frameworks that can be
utilized for the organization IT infrastructure and support systems (Bowen et al. 2013). It brings
many advantages for the corporate strategies and aim. IT governance framework can be defined
as the outline or structure of the process regarding the management system and it assures the
required advantages of IT in a controlled way so that the sustainable success can be achieved for
the enterprise. It is actually about the person who makes the decision and the way of making the
decisions. It governance is necessary for many reasons in the organization (Dove 2015). The
main need for the IT government is to make sure about the investments in IT for creating the
value-reward and to overcome the possible security issues of the organization. IT governance
framework can be used to fix the reasons causing the failure of IT systems. Performance matrices
are most important in the IT governance framework (Kamps et al. 2014). The IT governance
framework should be in such a way so that it can improve the quality of the IT services. Another
aim of IT governance is that it can decrease the risks related to the IT industry and also decrease
the cost related to deliver the services or projects in time. IT staff numbers and costs can be
analyzed in order to maintain the proper flow of the activity. The outsourcing ratio of the
organizations should be maintained also in order to make the system structure more efficient to
get the suitable output. IT-related operational risk can be measured and can be solved by using
the regulations of the IT governance framework. The main advantages of the IT governance
framework can be understood with the utility that can be found out in the production of the IT
system (Mabon et al. 2015). There are mainly three strengths in the IT governance framework
that can be implemented by using the ITIL, COBIT and ISO 27002. The IT service management

3ABC LOGISTICS CASE STUDY
is benefitted by the introduction of the ITIL or IT infrastructure library which was actually
created by the UK’s cabinet office as a library of best-practice processes. The COBIT or the
Control Objectives for information and related technology is an IT governance control
framework which is used in order to meet the challenges by the organizations (Omar et al. 2014).
It is also used in order to overcome all the risks which can be dangerous for the security of the
organization. ISO 27002 is one of the most popular global standards which are used for the
information security and IT system management. There are many sub-domains in the
Information technology governance framework. Those are business continuity and disaster
recovery, Regulatory compliance, information governance and information security, IT service
management, including ITIL and service level management, knowledge management, including
intellectual capital, project governance and risk management.It governance framework is
important for making the information system more suitable for the organizational structure of the
IT companies. It governance framework can be better by following some recommendations.
Performance matrices should be advanced by more contributions in it. The main principle should
be to provide highest priority to the IT governance and to follow the regulations set by it. IT
governance strategies should be made in such a way so that the organizations can make their
infrastructure more advanced and suitable for the working environment.
There are many advantages for the stakeholders in case of implementing the IT
governance framework. The roles and the responsibilities of the stakeholders in the industry
become better defined and suitable for the organization (Potluka and Liddle 2014). The
advantages of the organizational elements can be more highlighted so that it can be used to
utilize the advantages of the organizational structure. There are many level of the framework in
the IT governance framework. Those are high-level framework and low-level framework. The

4ABC LOGISTICS CASE STUDY
high level framework can be use to design the leadership, processes, roles and responsibilities of
the IT infrastructure. The main advantage of the organizational structure is that it can
accommodate with the changes in the market. The other regulations and features of the
framework can be used for increasing the application’s and other facility’s availability. External
and internal audits can be provided by the independent assurance. There are also many
advantages in case of demonstrating the benefits which can be got from the IT investment. The
IT investments should always make then the advantages of the organization (Sudlow et al. 2015).
Performance management of the organization can be achieved by the system and then it can be
advised by the stakeholders. The relationship of the organization and the stakeholders should be
very good in order to make the functioning of the organization in a proper manner. The
shareowners, customers, suppliers, employees and regulators are the main factors that can be
important in the connection of the organization with the stakeholders. The business of the
organization is an independent entity and it should not be affected by the external influence. The
stakeholders concern can be a subject to the risks of the organization. In this case the
stakeholders should follow the IT governance framework so that it can overcome the risky
factors and other security issues which can be harmful for the organization. The concerns about
the stakeholders are important for the organizational growth. Stakeholders can affect the
company either in good or bad way (Vlietland, van and van 2016). The main advantage of using
the IT governance framework is that the organization can make the system more effective in both
production and competition in comparison with the other organizations. Stakeholder are always
an important part of making the performance of any company and from that point of view the
contribution from the stakeholders can be more advantageous if the IT governance framework is
followed in a synchronized way.

5ABC LOGISTICS CASE STUDY
References
Bowen, K.J., Ebi, K., Friel, S. and McMichael, A.J., 2013. A multi-layered governance
framework for incorporating social science insights into adapting to the health impacts of climate
change. Global health action, 6(1), p.21820.
Dove, E.S., 2015. Biobanks, data sharing, and the drive for a global privacy governance
framework.
Kamps, C., De Stefani, R., Leiner-Killinger, N., Rüffer, R. and Sondermann, D., 2014. The
identification of fiscal and macroeconomic imbalances-unexploited synergies under the
strengthened EU governance framework.
Mabon, L., Shackley, S., Vercelli, S., Anderlucci, J. and Boot, K., 2015. Deliberative
decarbonisation? Assessing the potential of an ethical governance framework for low-carbon
energy through the case of carbon dioxide capture and storage. Environment and Planning C:
Government and Policy, 33(2), pp.256-271.
Omar, M.N., Hassan, R., Arifin, M., Napiah, M., Deen, M., Othman, A.A., Abdullah, M.A. and
Yusoff, A., 2014. The implementation of Shariah governance framework of 2010: advantages
and constraints. Australian Journal of Basic and Applied Sciences, 8(13), pp.684-687.
Potluka, O. and Liddle, J., 2014. Managing European union structural funds: Using a multilevel
governance framework to examine the application of the partnership principle at the project
level. Regional Studies, 48(8), pp.1434-1447.
Sudlow, C., Gallacher, J., Allen, N., Beral, V., Burton, P., Danesh, J., Downey, P., Elliott, P.,
Green, J., Landray, M. and Liu, B., 2015. UK biobank: an open access resource for identifying

6ABC LOGISTICS CASE STUDY
the causes of a wide range of complex diseases of middle and old age. PLoS medicine, 12(3),
p.e1001779.
Vlietland, J., van Solingen, R. and van Vliet, H., 2016. Aligning codependent Scrum teams to
enable fast business value delivery: A governance framework and set of intervention actions.
Journal of Systems and Software, 113, pp.418-429.