About the Contemporary Hospitality Industry

About the Contemporary
Hospitality Industry

Table of Contents
INTRODUCTION...........................................................................................................................4
LO1..................................................................................................................................................4
Types of business within Hospitality industry and offered services and product by them........4
Functions and operational department within Hospitality businesses.......................................4
Hospitality contribution to economy (Local, national and international)....................................4
LO2..................................................................................................................................................5
Interrelation between operational and functional department of the company..........................5
Influence of franchising and Licensing agreements in the global department of the Hospitality
industry........................................................................................................................................5
Global growth, franchising and licensing contribution in economic worth of the Hospitality
industry........................................................................................................................................5
Operational roles within hospitality industry.............................................................................5
Skills required for the roles in Hospitality industry and explanation current shortage of skills
.....................................................................................................................................................6
Skills gaps in relation of different operational roles................................................................6
Impact on the companies within the hospitality industry and solutions to address this issue.. .6
LO3..................................................................................................................................................6
External factors in environment which can affect the business.................................................6
Impact of external factors on the development of company......................................................9
LO4..................................................................................................................................................9
Implication of current trends in company to achieve success...................................................9
Ability of the business to develop their product to meet current trends...................................10
Impact of external factors on the currents trends and the development of hospitality industry.
...................................................................................................................................................10
CONCLSUION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Hospitality is the industry which include Hotels, events , restaurants and other tourism
related services. Hospitality industry of the UK has huge contribution to grow their econmomy.
This report will cover case study of Marriott international hotels which is one of the top
hotel in the UK Hospitality industry, and they are planning to Expand their business in the Asian
countries, and also they will look for the new investors. In the first section this report will
explain the industry and the trends information and the other will cover the companies
environment and their capabilities.
LO1
Types of business within Hospitality industry and offered services and product by them
There are various types of business within the Hospitality industry and business within
this industry provide services like accommodation (Experiences of mentoring in the UK
hospitality sector, 2018). Accommodation services are provided by the hotels, Food and
beverage business which also cover the restaurants, bars cafe etc. The travel and tourism and
entertainment which are also a part of the Hospitality industry (Boella and Goss-Turner., 2019).
They are connected with each other, and they are also a part of this industry and make this
industry successful and powerful. Products are also similar but their services can be different.
Which show differences in the business.
Functions and operational department within Hospitality businesses
In the Hotels employees who run the operational and function department have different
role within the company where companies manager have to control the activities of the
employees and provide them right guidance and path to provide the best hostility services to
their guest. For examples- Staff members of the company provide services to the guest and
some other department like Housekeeping has to clean and prepare the room and the front desk
manager have to communicate with the guest for the accommodation. (Dogru, McGinley, Line
and Szende., 2019). One more department which is Food and beverage department where Cook
prepares the food and serve to their customers.
Hospitality contribution to economy (Local, national and international)
Hospitality Has huge contribution toward the local, national and the international level.
Small business within this industry pay the taxes to the state government and the national level
business who have business within the country in the different different places pay the taxes to