Academic and Professional Skills Assignment
Added on 2020-05-01
10 Pages1980 Words53 Views
Running head: ACADEMIC AND PROFESSIONAL SKILLSACADEMIC AND PROFESSIONAL SKILLSName of the StudentName of the UniversityAuthor note
1ACADEMIC AND PROFESSIONAL SKILLSTableofContentsTask 1...............................................................................................................................................2Task 2...............................................................................................................................................3An Explanation of Each Stage in the Procedure for Writing an Assignment..............................3Task 3...............................................................................................................................................5Task 4...............................................................................................................................................5I. Infectious Communication.......................................................................................................5II. Benefits of Customer Research Program................................................................................6III. Three Ways to Improve Customer Experience in Glenmore Hotel.......................................6References........................................................................................................................................8
2ACADEMIC AND PROFESSIONAL SKILLSTask 1To:Jane.smith@british.petroleum.co.ukFrom:Patrick.bateman@glenmorehotels.co.ukSubject:Confirmation about your booking in our hotelDear Jane,This is the team member of customer service of hotel Glenmore, UK writing. Hope your weekend wascommendable and everything is fine. This is to inform you about some of our policies of bookingrooms in our hotel, as we want everything to be in proper state with no inconvenience for our guests.You have asked for booking 20 rooms for 5 weeks from every Monday to Friday in the month ofOctober and November for the upcoming Halloween week. The dates mentioned by you starts from2nd Oct Monday-6th Oct Friday, 9th Oct Monday-14th Oct Friday, 17th Oct Monday-22nd Oct Friday, 25thOct Monday-30th Oct Friday, 2nd Nov Monday-6th Nov Friday. Kindly confirm and retaliate to us asearly as possible regarding the booking of these rooms on these dates for our convenience. I wouldalso request you to update your employees at British Petroleum regarding our policies and check-intime and checkout time. Our check-in time is from 2 o’clock in the afternoon and checkout time is 12o’clock. I would request you to inform us if your employees are coming late, i.e. after 9pm. In thatcase, kindly sent us a mail to be sure about your confirmation. Kindly sent us the passport details ofyour employees specifically the home country of the employees as these records are needed for ouroffice. Please respond accordingly and catch you later. With regards, Patrick Bateman, Customer Services,Glenmore HotelsEmail: alison.mcdermott@hasbro.comTask 2An Explanation of Each Stage in the Procedure for Writing an AssignmentIn writing a successful assignment, one needs to incorporate a series of steps that are asfollows:Analysis of the topic: an analysis of the topic discusses the objectives and aims of theassignment. It includes the criteria and questions that will be covered by the topic.
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