This article explores the innovation and entrepreneurship in Accor Hotel and its impact on the hospitality industry. It discusses the history of Accor Hotel, its values, and achievements. The article also highlights the company's commitment to sustainability and its role in shaping the future of world travel.
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Running Head: ACCOR HOTEL0 Innovation and Entrepreneurship
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ACCOR HOTEL1 Introduction AccorHotels has a reputation for opening new frontiers in the international hospitality industry. Its first Novotel hotel was opened in France in 1967. With over presence in 100 countries having 3,500 hotels, this hotel Group and their partners offering holiday options tailored for both business and leisure. As per report, it is being identified that this hotel group have employed more than 2, 50,000 employees across all its chain. AccorHotels mission is to manage and streamline the current assets portfolio with the help of acquisitions and disposals depend on three standards i.e. cash generation, margin and location. Considering innovation and competitive environment, AccorHotels foster living innovation with “openness” as their mantra follows – open to new practices, opportunities and technologies. Through consolidation and technological disruption, the hotel business has become highly competitive (Hjalager, 2010). AccorHotels consolidated revenue for the full-year 2018 implies to EUR 3,610 million, up 16.9% year on a reported basis (accor.com, 2019).
ACCOR HOTEL2 Management & Franchise revenue by segment Source: (accor.com, 2019) History Accor is the story of two friends who opened their first Novotel in 1967 when no one in France is working on such an innovative hotel business model. These two friends pushed the boundaries with their boldness and creativity to make their dream of hospitality into reality in the form of Accor. In 1974, the first Ibis hotel was established with the opening of Ibis Bordeaux. In 1975, they acquired Mercure hotel chain. In 1983, the group, which had hotels and restaurant tickets, modified its name to the Accor Group including Novotel, SIEH and JBI holdings. In 1985, a partnership is being formed with Lenotre (a baking and catering company) and Accor, and in the same year, it launched Hotel Formule offering basic accommodations at lower prices. Later in 1990, Motel 6 turn into Accor family considering North American market. After a few partnership and acquisitions, Accor gains the Red Roof Inn chain in US and also launches their internet website in the year 2000. On November 19, 2017, Accor celebrated its 50thAnniversary with opening hotel doors to everyday heroes, bonded with the local communities and become a part of new era for the service industry.
ACCOR HOTEL3 Accor Values The hospitality of tomorrow is entrenched in human values. Accor passion is to offer service and achievement beyond limits. The company also pledge for identifying each individual value, attracting talent to the group and make them involve proactively so as to contribute to growth of Accor. The success of Accor is based upon strong values as the hospitality they perceive is rooted in unique combination of surprising understandings and high performance solutions. These values make Accor actions and practices meaningful and also contribute them in guiding their everyday activities. With having a strong ambition with the quality service, Accor group also ensure their staff to be feel appreciated, to innovate and to grow in the service of their customer. Accor group always look ahead and challenge themselves to innovate and reinvent and make it all possible way to make dreams into reality. Accor values their talents as they believe that their employees to be their greatest strengths. One of their significant goals is to make everyone a proactive agent in the growth of Accor and provides a platform to make all act independently and thus change profession into passion. The company also believe in making their every action and practices to be refined by focusing on the smallest detail. In addition, Accor has sophisticated tastes while remaining accessible to all. Most significantly, Accor also stands by their commitments by being focused to the outside world and to other individuals and resolute to act for the greater good. The company aim to build a drive for a positive value to all the talent as possible over the longer period of time. Other than this, their values are too linked up with their practices towards environment, social backdrops and sustainability in extent to their key achievements. For instance, the company plant for the planet like by asking their consumers to reprocess their towels and saving thru on energy in addition to water used to stock tree planting (accor.com, 2018). In addition, Novotel propose eco-designed beds build from wood and obtained from
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ACCOR HOTEL4 sustainably coped forests (FSC certified) including pillowcases and bedspreads prepared from reprocessed bottles. With incorporation of these practices in their values, AccorHotels becomes one of the wide choices of destinations to compose vacations of travellers and thus rediscover the meaning of world travel.
ACCOR HOTEL5 References accor.com. (2018).Our values. Retrieved fromhttps://group.accor.com/en/careers/our- philosophy/our-values accor.com. (2019).Revenue. Retrieved fromhttps://group.accor.com/en/investors/events-and- announcements/revenue Hjalager, A. M. (2010). A review of innovation research in tourism.Tourism management,31(1), 1-12.