IT Governance & Security Strategy Analysis
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This assignment requires a critical analysis of the readings on information technology governance, strategic management, security policy compliance, and process innovation. Students are expected to evaluate the effectiveness of IT governance models, security strategies, and alignment approaches discussed in the provided papers. The goal is to develop an understanding of how these strategies can be applied and improved upon within organizational contexts.
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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1. Identifying the Business structure of Woolworth..................................................................1
2. Operations and Functionality..................................................................................................2
3. The Factors that represent an information system strategy.....................................................3
4. The reason the Business may experience difficulty in developing information system
strategy........................................................................................................................................5
5. Information system failure......................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1. Identifying the Business structure of Woolworth..................................................................1
2. Operations and Functionality..................................................................................................2
3. The Factors that represent an information system strategy.....................................................3
4. The reason the Business may experience difficulty in developing information system
strategy........................................................................................................................................5
5. Information system failure......................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
INTRODUCTION
The accounting information system is refers to as framework that is used by the
accountant in an organisation for collecting, storing, managing, processing, retrieving and
reporting financial data. It consists of series of operations that associated with recording,
classifying, summarising as well as reporting of financial transactions together. Accounting
Information system strategy describes the way or procedure according to which the operations
will be executed. The objective of this system is to accumulate as well as report on financial
information. The Strategic Information system assist business entity in aligning strategic goals
with the business objectives.
The project have focus on Identifying the structure of Woolworth Company structure.
Products and services. It also emphasizes on the difficulties that are faced by cited venture in
developing an information system strategy. The report will highlight the typical issues that might
be expected to arise within information system projects.
TASK 1
1. Identifying the Business structure of Woolworth
Woolworth is the biggest Australian organisation with the extensive retail involvement
throughout Australia and new Zealand. Woolworth is ranked as the second largest enterprise in
terms of revenue. It is also the big takeaway Liquor retailer in Australia. The main operations of
the company include supermarket, Liquor retailing, discounted departmental stores etc. The
Woolworth has approximately 201000 Employees working in organisation. The business entity
has speciality in selling groceries such as Vegetables, fruits, etc. Enterprise also deals in various
other goods like House hold, stationery items, supply of items related to babies, Health and
beauty products. The company has approximately 999 stores Across Australia and 967
supermarkets.
Organisational structure definers the way activities like task allocation, coordination,
supervision, are directed towards achievement of business goals and objectives. There are
various types of organisational structure these are Flat and Hierarchical structure. The business
framework or construction has great impact on the business policies, system and Strategies.
Woolworth besides having the large workforce have flat organisational structure. This
framework is very effective as it allows manager in the business entity in making quick, effective
as well as suitable strategies. The Impressive business framework provides enterprise an
1
The accounting information system is refers to as framework that is used by the
accountant in an organisation for collecting, storing, managing, processing, retrieving and
reporting financial data. It consists of series of operations that associated with recording,
classifying, summarising as well as reporting of financial transactions together. Accounting
Information system strategy describes the way or procedure according to which the operations
will be executed. The objective of this system is to accumulate as well as report on financial
information. The Strategic Information system assist business entity in aligning strategic goals
with the business objectives.
The project have focus on Identifying the structure of Woolworth Company structure.
Products and services. It also emphasizes on the difficulties that are faced by cited venture in
developing an information system strategy. The report will highlight the typical issues that might
be expected to arise within information system projects.
TASK 1
1. Identifying the Business structure of Woolworth
Woolworth is the biggest Australian organisation with the extensive retail involvement
throughout Australia and new Zealand. Woolworth is ranked as the second largest enterprise in
terms of revenue. It is also the big takeaway Liquor retailer in Australia. The main operations of
the company include supermarket, Liquor retailing, discounted departmental stores etc. The
Woolworth has approximately 201000 Employees working in organisation. The business entity
has speciality in selling groceries such as Vegetables, fruits, etc. Enterprise also deals in various
other goods like House hold, stationery items, supply of items related to babies, Health and
beauty products. The company has approximately 999 stores Across Australia and 967
supermarkets.
Organisational structure definers the way activities like task allocation, coordination,
supervision, are directed towards achievement of business goals and objectives. There are
various types of organisational structure these are Flat and Hierarchical structure. The business
framework or construction has great impact on the business policies, system and Strategies.
Woolworth besides having the large workforce have flat organisational structure. This
framework is very effective as it allows manager in the business entity in making quick, effective
as well as suitable strategies. The Impressive business framework provides enterprise an
1
opportunity to achieve its Mission and Vision. The goals of Woolworth is to become the top as
well as most popular Brand. The objectives of the firm is build a wide customer base and
innovative store led culture and team. The other purpose of enterprise is to empower their
portfolio business in order to pursue strategies for delivering high value to shareholder. The
Business Structure has provided business entity a strength to face stiff competition and establish
good position in the industry. Unique organisational structure has enabled enterprise to gain
competitive advantage in the market. Its business framework has allowed manager in the firm to
bring drastic as well positive improvement in the procedure and system. Woolworth organisation
structure have separate boards, that enables its employees to have focus on delivering
shareholder value and providing good quality of products as well as services to customer. The
flat Structure has allowed manager in Woolworth in ensuring that all the workers in business unit
are committed to their work as well policies or regulation of the company. It has also provided
human resource manager an opportunity that the needs and demands of all the workers are
fulfilled.
The present strategy of the firm is to emphasize on reducing the cost of production,
improving the quality of goods as well as services and developing the cohesive Brand. The
manager in the Woolworth organisation has developed Strategic information system in response
to Corporate Business initiative. Implementation of this system is possible only through effective
business structure (Abdillah, 2014. )
2. Operations and Functionality
A) Current Process of The Wool Worth
Presently the organisation has focus on making improvement in policy, practices,
procedures and systems. By considering the demand and requirement of the Customer, business
entity has planned to adopt advance technology for improving the quality of its goods and
development of new product. The Wool Worth company is areas such as marketing and
development of new as well as attractive stores. The marketing activities that has been planned
As well as by the marketing manager has assisted company in generating brand awareness and
communicating its objectives to the customer. The Cited Venture serves around approx. 17
million consumer every week.
B) The Wool Worth only have focus on providing high value to the shareholders. The
business Entity is required to have focus on identifying the need as well as demand of customer.
2
well as most popular Brand. The objectives of the firm is build a wide customer base and
innovative store led culture and team. The other purpose of enterprise is to empower their
portfolio business in order to pursue strategies for delivering high value to shareholder. The
Business Structure has provided business entity a strength to face stiff competition and establish
good position in the industry. Unique organisational structure has enabled enterprise to gain
competitive advantage in the market. Its business framework has allowed manager in the firm to
bring drastic as well positive improvement in the procedure and system. Woolworth organisation
structure have separate boards, that enables its employees to have focus on delivering
shareholder value and providing good quality of products as well as services to customer. The
flat Structure has allowed manager in Woolworth in ensuring that all the workers in business unit
are committed to their work as well policies or regulation of the company. It has also provided
human resource manager an opportunity that the needs and demands of all the workers are
fulfilled.
The present strategy of the firm is to emphasize on reducing the cost of production,
improving the quality of goods as well as services and developing the cohesive Brand. The
manager in the Woolworth organisation has developed Strategic information system in response
to Corporate Business initiative. Implementation of this system is possible only through effective
business structure (Abdillah, 2014. )
2. Operations and Functionality
A) Current Process of The Wool Worth
Presently the organisation has focus on making improvement in policy, practices,
procedures and systems. By considering the demand and requirement of the Customer, business
entity has planned to adopt advance technology for improving the quality of its goods and
development of new product. The Wool Worth company is areas such as marketing and
development of new as well as attractive stores. The marketing activities that has been planned
As well as by the marketing manager has assisted company in generating brand awareness and
communicating its objectives to the customer. The Cited Venture serves around approx. 17
million consumer every week.
B) The Wool Worth only have focus on providing high value to the shareholders. The
business Entity is required to have focus on identifying the need as well as demand of customer.
2
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It is also essential for the firm to make improvement in various policies, procedure, strategies
and system.
C)The manager in Woolworth can develop effective strategic information system as this will
help management in managing various information and activities. The implementation of
accounting information system will be more useful for the accountant as it will assist account
manager in re collecting, storing, managing, processing, and retrieving of financial information.
It will allow account manager to record, classify, summarise and report financial transactions.
These systems will provide firm an opportunity to identify the position in the market and analyse
the suitable method for improving overall business performance (Bilbao-Osorio, Dutta and
Lanvin, 2013)
D) Criteria that will used to prove the proposed system meets requirement
The criterion that can be used to prove that the proposed system meets the organisational
requirement is performance as well as quality standards. The standardization method will help
manager in proving the effectiveness of the system at workplace. Establishment of standards will
help manager in comparing actual result with desired. Some software or applications can be
developed by technical department which will assist organisation in identifying the performance
or outcome produced by specific system such as strategic management information system. The
effective information system strategy has high potential to deliver tangible advantages such as
effectiveness of operations, increased profits etc.
3. The Factors that represent an information system strategy
The Strategic information system is designed in order to develop high level strategic
plans for managing all essential information and resources. This system are developed in
response to the enterprise initiative in order to gain competitive advantage. The information
system strategy focus on aligning formulation of information system with the organisational
requirement. There are three types of Information Strategy these are information system strategy,
information technology strategy and Information management.
The objective of Information System strategy is to provide the information that are
required to fulfil several needs at strategic, operational as well as tactical level. Its purpose is to
assist cited venture in achieving its business goals and objectives. This system involves
interconnecting of business activities that obtain, process data and finally deliver information.
The Information System strategy highlights the information that is required by Cited venture in
3
and system.
C)The manager in Woolworth can develop effective strategic information system as this will
help management in managing various information and activities. The implementation of
accounting information system will be more useful for the accountant as it will assist account
manager in re collecting, storing, managing, processing, and retrieving of financial information.
It will allow account manager to record, classify, summarise and report financial transactions.
These systems will provide firm an opportunity to identify the position in the market and analyse
the suitable method for improving overall business performance (Bilbao-Osorio, Dutta and
Lanvin, 2013)
D) Criteria that will used to prove the proposed system meets requirement
The criterion that can be used to prove that the proposed system meets the organisational
requirement is performance as well as quality standards. The standardization method will help
manager in proving the effectiveness of the system at workplace. Establishment of standards will
help manager in comparing actual result with desired. Some software or applications can be
developed by technical department which will assist organisation in identifying the performance
or outcome produced by specific system such as strategic management information system. The
effective information system strategy has high potential to deliver tangible advantages such as
effectiveness of operations, increased profits etc.
3. The Factors that represent an information system strategy
The Strategic information system is designed in order to develop high level strategic
plans for managing all essential information and resources. This system are developed in
response to the enterprise initiative in order to gain competitive advantage. The information
system strategy focus on aligning formulation of information system with the organisational
requirement. There are three types of Information Strategy these are information system strategy,
information technology strategy and Information management.
The objective of Information System strategy is to provide the information that are
required to fulfil several needs at strategic, operational as well as tactical level. Its purpose is to
assist cited venture in achieving its business goals and objectives. This system involves
interconnecting of business activities that obtain, process data and finally deliver information.
The Information System strategy highlights the information that is required by Cited venture in
3
order to achieve desired goals. This Strategy is about either supporting previously developed
strategies or formulation of new strategic choices. The system merchandises operation for better
efficiency, effectiveness and Control. The information system is made up of five elements these
are hardware, software, database, network, and human. These five components integrate to
execute input, process, output, feedback and control (Borghoff and Pareschi, eds., 2013)
The various types of Information system are:
Operational Support system-In a Business entity, activity of inputting data is performed by the
human being which is further processed by machine that is computer in order to generate
information products such as reports which are used by internal as well as external stakeholder
for evaluating the company performance. The objective of this system is to facilitate business
transactions, controlling production activities, Supporting internal and external communication
system. This information system is further divided into Processing control system, transaction
processing and organisation collaboration system.
Transactional processing system-This system is generally adopted by the manufacturing unit as
there are several types of transaction across functional department. The various department in
Woolworth are Accounts, finance, human resource, marketing, sales, purchase, finance etc.
There are many transactions that are to be facilitated by these functional unit. For instance,
processing of sales order, cash receipts, credit sales, inventory management etc. The
Transactional processing system assist organisation in making transaction procedure simpler and
easier. It does so by allowing the firm to break process into three categorise such as real time
transaction processing, single as well as batch transaction processing (Jerman-Blažič and
Tekavčič, 2012.)
Process control system-According to this system the decisions are made by the computer system
without the interference of human being. In this system essential as well as critical information is
fed into the system by the manager or user on the basis of real time. This system help manager in
controlling various activities as well as procedure at workplace.
Enterprise collaboration system-This system allows collaborative efforts by enhancing or
improving communication across various functional department. This system assists human
resource manager in ensuring the effective communication and coordination between various
4
strategies or formulation of new strategic choices. The system merchandises operation for better
efficiency, effectiveness and Control. The information system is made up of five elements these
are hardware, software, database, network, and human. These five components integrate to
execute input, process, output, feedback and control (Borghoff and Pareschi, eds., 2013)
The various types of Information system are:
Operational Support system-In a Business entity, activity of inputting data is performed by the
human being which is further processed by machine that is computer in order to generate
information products such as reports which are used by internal as well as external stakeholder
for evaluating the company performance. The objective of this system is to facilitate business
transactions, controlling production activities, Supporting internal and external communication
system. This information system is further divided into Processing control system, transaction
processing and organisation collaboration system.
Transactional processing system-This system is generally adopted by the manufacturing unit as
there are several types of transaction across functional department. The various department in
Woolworth are Accounts, finance, human resource, marketing, sales, purchase, finance etc.
There are many transactions that are to be facilitated by these functional unit. For instance,
processing of sales order, cash receipts, credit sales, inventory management etc. The
Transactional processing system assist organisation in making transaction procedure simpler and
easier. It does so by allowing the firm to break process into three categorise such as real time
transaction processing, single as well as batch transaction processing (Jerman-Blažič and
Tekavčič, 2012.)
Process control system-According to this system the decisions are made by the computer system
without the interference of human being. In this system essential as well as critical information is
fed into the system by the manager or user on the basis of real time. This system help manager in
controlling various activities as well as procedure at workplace.
Enterprise collaboration system-This system allows collaborative efforts by enhancing or
improving communication across various functional department. This system assists human
resource manager in ensuring the effective communication and coordination between various
4
functional department. It also enables employees to share their ideas, views and opinion related
to improvement in business policies and practices (Laudon and Laudon, 2011)
Management support system-The precise as well as essential information is required by manager
in order to make business decision and plans. This system assist manager in making effective
decision and formulation of Effective as well as suitable strategies for business. The various
forms of information system that can be adopted by manager are Decision support, expert,
management information and accounting database system. Decision support system provides
information to manager facilitating specific issue related solution (Mookerjee, Mookerjee,
Bensoussan and Yue, 2011.)
4. The reason the Business may experience difficulty in developing information system strategy
Although the strategic information system has become the most valuable element or
assets of modern enterprise, The company has to face many problems related to the formulation
or implementation of information system at workplace. Among the major problems, low
productivity, large number of failures, inadequate alignment of information system with the
organisational issue is the significant issue. The reason of these problems are the increasing
complexities and size of the software products. The Scientist and other enterprise that has
innovation skills has brought new application areas as well as extended functionality leading to
larger systems, which are difficult to design, develop and Require high maintain. Moreover,
because of many new technical options and innovations available All in all, it seems to be
commonly recognized that Strategic Information system is not satisfying organizations’ needs,
whether they are technical, economical, or behavioural. Consequently, companies world-wide
are facing challenges in developing new strategies for Information system as well as in finding
supporting tools and ways of working (Pearlson, Saunders and Galletta, 2016)
5. Information system failure
A) Analysing the typical issues that might be expected to arise within Information system project
Balancing the component of difficult as well as complex project such as scope, time,
money and people is the difficult task that has to be performed by project manager. It is required
by human resource manager to provide training to employees as this will help them in
overcoming obstacles. The various issues within information system project are-
5
to improvement in business policies and practices (Laudon and Laudon, 2011)
Management support system-The precise as well as essential information is required by manager
in order to make business decision and plans. This system assist manager in making effective
decision and formulation of Effective as well as suitable strategies for business. The various
forms of information system that can be adopted by manager are Decision support, expert,
management information and accounting database system. Decision support system provides
information to manager facilitating specific issue related solution (Mookerjee, Mookerjee,
Bensoussan and Yue, 2011.)
4. The reason the Business may experience difficulty in developing information system strategy
Although the strategic information system has become the most valuable element or
assets of modern enterprise, The company has to face many problems related to the formulation
or implementation of information system at workplace. Among the major problems, low
productivity, large number of failures, inadequate alignment of information system with the
organisational issue is the significant issue. The reason of these problems are the increasing
complexities and size of the software products. The Scientist and other enterprise that has
innovation skills has brought new application areas as well as extended functionality leading to
larger systems, which are difficult to design, develop and Require high maintain. Moreover,
because of many new technical options and innovations available All in all, it seems to be
commonly recognized that Strategic Information system is not satisfying organizations’ needs,
whether they are technical, economical, or behavioural. Consequently, companies world-wide
are facing challenges in developing new strategies for Information system as well as in finding
supporting tools and ways of working (Pearlson, Saunders and Galletta, 2016)
5. Information system failure
A) Analysing the typical issues that might be expected to arise within Information system project
Balancing the component of difficult as well as complex project such as scope, time,
money and people is the difficult task that has to be performed by project manager. It is required
by human resource manager to provide training to employees as this will help them in
overcoming obstacles. The various issues within information system project are-
5
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The big problem is related to ensure the financial performance of the business entity in rapidly
changing environment. The other issues is related to the facilitating coordination between
strategic management objectives and information system capabilities (Schwalbe,2015) There
may be some form of ethical issues that might occur such as security, privacy, system or project
quality, relevant techniques used in completing the project in order to produce desired result. The
major issue sis related to the strategic planning, aligning the information system with
organisational objectives, development of information architecture, using data resources. The
other significant issue is related to the security of data and controlling the flow of information.
Most of the issues are management related concern (Tallon and Pinsonneault, 2011.)
5 B) The example of the issue that might arise in project related to information system are law
formulated by the government related to the implementation or use of the information
technology has great impact on the strategy and decision of the firm. The cost issues is the major
problem faced by the organisation. As management as well as up gradation of information
system require high cost (Tran, Le Ngoc Thanh and Phuong, 2013.)
5 C) The successful development of information system requires many problems to be
encountered during the development procedures this issues must be resolved. The success of the
project is dependent on the commitment of stakeholder towards their task and strategies as well
as regulation formed by the team leader (Galliers and Leidner,2014) It is required by project
manager to provide training to all its team members as it will assist them in performing their
roles and responsibilities in effective as well as systematic manner. This activity help them in
identifying the ways for maintaining the security of the data. Monitoring is another method that
helps project manager in controlling the flow of information. Tactics and strategies can be
developed by project manager in order to built and sustain commitment that are linked to issues
which arose from the strategic potential of the information system. Some problem can be
associated with the way in which information system has been designed (Venkatesh, Thong and
Xu, 2012)
CONCLUSION
It has been concluded from the report that Wool worth has effective as well as flat
business structure. This framework has provided firm an opportunity to achieve success and
foster growth. The Flat organisation structure has allowed manager to make quick decision and
formulate suitable strategies as well as business plans. It has provided them a way to ensure
6
changing environment. The other issues is related to the facilitating coordination between
strategic management objectives and information system capabilities (Schwalbe,2015) There
may be some form of ethical issues that might occur such as security, privacy, system or project
quality, relevant techniques used in completing the project in order to produce desired result. The
major issue sis related to the strategic planning, aligning the information system with
organisational objectives, development of information architecture, using data resources. The
other significant issue is related to the security of data and controlling the flow of information.
Most of the issues are management related concern (Tallon and Pinsonneault, 2011.)
5 B) The example of the issue that might arise in project related to information system are law
formulated by the government related to the implementation or use of the information
technology has great impact on the strategy and decision of the firm. The cost issues is the major
problem faced by the organisation. As management as well as up gradation of information
system require high cost (Tran, Le Ngoc Thanh and Phuong, 2013.)
5 C) The successful development of information system requires many problems to be
encountered during the development procedures this issues must be resolved. The success of the
project is dependent on the commitment of stakeholder towards their task and strategies as well
as regulation formed by the team leader (Galliers and Leidner,2014) It is required by project
manager to provide training to all its team members as it will assist them in performing their
roles and responsibilities in effective as well as systematic manner. This activity help them in
identifying the ways for maintaining the security of the data. Monitoring is another method that
helps project manager in controlling the flow of information. Tactics and strategies can be
developed by project manager in order to built and sustain commitment that are linked to issues
which arose from the strategic potential of the information system. Some problem can be
associated with the way in which information system has been designed (Venkatesh, Thong and
Xu, 2012)
CONCLUSION
It has been concluded from the report that Wool worth has effective as well as flat
business structure. This framework has provided firm an opportunity to achieve success and
foster growth. The Flat organisation structure has allowed manager to make quick decision and
formulate suitable strategies as well as business plans. It has provided them a way to ensure
6
effective flow of information between various functional unit. The project has concluded that
there may be several; types of issues that might arise in the development or implementation of
information technology at work place.
REFERENCES
Books and journal:
Abdillah, L.A., 2014. Managing information and knowledge sharing cultures in higher
educations institutions. arXiv preprint arXiv:1402.4748.
Bilbao-Osorio, B., Dutta, S. and Lanvin, B., 2013, April. The global information technology
report 2013. In World Economic Forum (pp. 1-383).
Borghoff, U.M. and Pareschi, R. eds., 2013. Information technology for knowledge
management. Springer Science & Business Media.
Bulgurcu, B., Cavusoglu, H. and Benbasat, I., 2010. Information security policy compliance: an
empirical study of rationality-based beliefs and information security awareness. MIS
quarterly. 34(3). pp.523-548.
Bulgurcu, B., Cavusoglu, H. and Benbasat, I., 2010.. Process innovation: reengineering work
through information technology. Harvard Business Press.
Galliers, R.D. and Leidner, D.E., 2014. Strategic information management: challenges and
strategies in managing information systems. Routledge.
Jerman-Blažič, B. and Tekavčič, M., 2012. Managing the investment in information security
technology by use of a quantitative modeling. Information Processing & Management.
48(6). pp.1031-1052.
Laudon, K.C. and Laudon, J.P., 2011. Essentials of management information systems. Upper
Saddle River: Pearson.
Mookerjee, V., Mookerjee, R., Bensoussan, A. and Yue, W.T., 2011. When hackers talk:
Managing information security under variable attack rates and knowledge dissemination.
Information Systems Research. 22(3). pp.606-623.
Pearlson, K.E., Saunders, C.S. and Galletta, D.F., 2016. Managing and Using Information
Systems, Binder Ready Version: A Strategic Approach. John Wiley & Sons..
Schwalbe, K., 2015. Information technology project management. Cengage Learning.
7
there may be several; types of issues that might arise in the development or implementation of
information technology at work place.
REFERENCES
Books and journal:
Abdillah, L.A., 2014. Managing information and knowledge sharing cultures in higher
educations institutions. arXiv preprint arXiv:1402.4748.
Bilbao-Osorio, B., Dutta, S. and Lanvin, B., 2013, April. The global information technology
report 2013. In World Economic Forum (pp. 1-383).
Borghoff, U.M. and Pareschi, R. eds., 2013. Information technology for knowledge
management. Springer Science & Business Media.
Bulgurcu, B., Cavusoglu, H. and Benbasat, I., 2010. Information security policy compliance: an
empirical study of rationality-based beliefs and information security awareness. MIS
quarterly. 34(3). pp.523-548.
Bulgurcu, B., Cavusoglu, H. and Benbasat, I., 2010.. Process innovation: reengineering work
through information technology. Harvard Business Press.
Galliers, R.D. and Leidner, D.E., 2014. Strategic information management: challenges and
strategies in managing information systems. Routledge.
Jerman-Blažič, B. and Tekavčič, M., 2012. Managing the investment in information security
technology by use of a quantitative modeling. Information Processing & Management.
48(6). pp.1031-1052.
Laudon, K.C. and Laudon, J.P., 2011. Essentials of management information systems. Upper
Saddle River: Pearson.
Mookerjee, V., Mookerjee, R., Bensoussan, A. and Yue, W.T., 2011. When hackers talk:
Managing information security under variable attack rates and knowledge dissemination.
Information Systems Research. 22(3). pp.606-623.
Pearlson, K.E., Saunders, C.S. and Galletta, D.F., 2016. Managing and Using Information
Systems, Binder Ready Version: A Strategic Approach. John Wiley & Sons..
Schwalbe, K., 2015. Information technology project management. Cengage Learning.
7
Sittig, A. and Zuckerberg, M., Facebook, Inc., 2010. Managing information about relationships
in a social network via a social timeline. U.S. Patent 7,725,492.
Tallon, P.P. and Pinsonneault, A., 2011. Competing perspectives on the link between strategic
information technology alignment and organizational agility: insights from a mediation
model. Mis Quarterly. 35(2). pp.463-486.
Tran, S.T., Le Ngoc Thanh, N.Q.B. and Phuong, D.B., 2013. Introduction to information
technology. In Proc. of the 9th inter. CDIO conf.(CDIO).
Venkatesh, V., Thong, J.Y. and Xu, X., 2012. Consumer acceptance and use of information
technology: extending the unified theory of acceptance and use of technology. MIS
8
in a social network via a social timeline. U.S. Patent 7,725,492.
Tallon, P.P. and Pinsonneault, A., 2011. Competing perspectives on the link between strategic
information technology alignment and organizational agility: insights from a mediation
model. Mis Quarterly. 35(2). pp.463-486.
Tran, S.T., Le Ngoc Thanh, N.Q.B. and Phuong, D.B., 2013. Introduction to information
technology. In Proc. of the 9th inter. CDIO conf.(CDIO).
Venkatesh, V., Thong, J.Y. and Xu, X., 2012. Consumer acceptance and use of information
technology: extending the unified theory of acceptance and use of technology. MIS
8
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