Artificial Intelligence and Applications for ABC Ltd

Running head: INFORMATION TECHNOLOGY
Artificial Intelligence and Applications for ABC Ltd
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INFORMATION TECHNOLOGY
Executive Summary
The main aim of this report is to understand about artificial intelligence and the various
applications of artificial intelligence. Artificial intelligence is one of the best boons for
information technology. There are three distinct categories that together comprise of this
information technology, which are processing techniques, simulation of high order thinking
with the help of various computerized programs and finally the mathematical and statistical
methods to take relevant decisions. These applications are termed as intelligent agents, in
which any device perceiving the environment, takes up relevant actions for maximizing the
overall chance perfectly obtaining goals and objectives. This report has properly described
the impact and importance of AI for a logistics organization, namely ABC Ltd. Three
applications are being proposed for them and relevant recommendations are provided for this
organization in this report.

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INFORMATION TECHNOLOGY
Table of Contents
1. Introduction............................................................................................................................3
2. Discussion..............................................................................................................................3
2.1 Case Study........................................................................................................................3
2.2 Definition of Artificial Intelligence.................................................................................4
2.3 Five Different Types of Applications of Artificial Intelligence with Examples..............4
2.4 Proposing Three Artificial Intelligence Based Applications...........................................6
3. Conclusion..............................................................................................................................8
4. Recommendations..................................................................................................................9
5. Reference List......................................................................................................................11

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INFORMATION TECHNOLOGY
1. Introduction
Information technology can be defined as the significant utilization of several
computers and systems for the purpose of storing, retrieving, transmitting as well as
manipulating the information or data within the context of an enterprise of business (Russell
& Norvig, 2016, p. 4). This information technology is majorly considered as the subset of
ICT. The numerous services or products that are associated with the information technology
are computer software, hardware, semiconductors, telecom equipment, the Internet
connection, electronic commerce and many more. Artificial intelligence or AI is the best
boon of information technology. AI or machine intelligence is the significant intelligence that
is depicted by machines and is different from natural intelligence that is being displayed by
the human beings or even animals (Michalski, Carbonell & Mitchell, 2013, p. 2). The
discovery of proofs for the playing of chess or mathematical theorems with greater
proficiency is one of the best examples of artificial intelligence.
The following report outlines a brief description regarding the broad concept of
artificial intelligence and the various applications of AI. This particular technology has a
strong impact on the technological world and users. Better innovation is possible with the
help of this technology. ABC Ltd is a popular logistics organization in Australia and is
responsible for providing end to end logistics services to other organizations. They have now
decided to include services of artificial intelligence. This report will be demonstrating five
types of AI applications for this organization and will be proposing three of those
applications. Finally relevant recommendations will be given here.
2. Discussion
2.1 Case Study
ABC Ltd is a large logistics company in Australia that was found around 20 years
ago. Now the organization is working with more than 200 staffs and the head office of this
company is in Sydney; however ABC Ltd is operating in several states of Australia and all
parts in the Oceania region. This particular organization of ABC Ltd helps in providing end
to end logistics solutions to a larger number of organizations that involve manufacturing,
mining and warehousing. Some of the client organizations are eventually expanding and they
wishes to provide logistical solutions on the basis of artificial intelligence. For this purpose,