Challenges and Opportunities in the implementation of Artificial Intelligence and Blockchain for the Business Process Management in the Public sector Organisations in Dubai, United Arab Emirates

Running head: RESEARCH PROPOSAL
Challenges and Opportunities in the implementation of Artificial Intelligence and Blockchain
for the Business Process Management in the Public sector Organisations in Dubai, United
Arab Emirates
Name of the Student:
Name of the University:

1RESEARCH PROPOSAL
Executive Summary
The report is based on analysing the challenges and opportunities in the implementation of
artificial intelligence and Blockchain for the business process management in the public
sector organisations in Dubai, United Arab Emirates. Both of the technologies are important
to gain a competitive position into the market. This particular study is analysing Artificial
Intelligence and Blockchain can effectively contribute to the fast-growing economy of Dubai
and surpass the challenges in implementing the Artificial Intelligence and Blockchain in
process management. The paper identifies the challenges with use of both the technologies
and opportunities of them to record of data for effective business processes.

2RESEARCH PROPOSAL
Table of Contents
1.0 Introduction.....................................................................................................................4
2.0 Significance of the study.................................................................................................4
3.0 Aim of the study..............................................................................................................5
4.0 Objectives of the study....................................................................................................5
5.0 Review of the literature...................................................................................................6
5.1 Overview of Artificial Intelligence and Blockchain technology.....................................6
5.2 Challenges with AI and Blockchain implementation.......................................................8
5.2.1 Challenges in AI system............................................................................................8
5.2.1 Challenges in Blockchain technology.......................................................................9
5.3 Integration of AI as well as Blockchain technology in public sector organization of
Dubai....................................................................................................................................10
6.0 Research methodology.......................................................................................................11
6.1 The philosophy of the research......................................................................................12
6.2 The research design...................................................................................................12
6.3 The research approach...............................................................................................13
6.4 Data collection methods............................................................................................13
6.5 Sample............................................................................................................................14
6.6 Data analysis techniques to be used..........................................................................14
6.7 Timeline.....................................................................................................................14
7.0 Anticipated outcome of the research..................................................................................15
8.0 Implication of the study.....................................................................................................15

3RESEARCH PROPOSAL
9.0 Limitations of the study.....................................................................................................16
10.0 Recommendations............................................................................................................16
References................................................................................................................................17

4RESEARCH PROPOSAL
1.0 Introduction
The report is based on the challenges and opportunities in the implementation of artificial
intelligence and Blockchain for the business process management in the public sector
organisations in Dubai, United Arab Emirates. The business process management (BPM) is
focused with design, execution, monitoring as well as improvement of the business processes.
The system is supported with execution of the processes used by the organizations to
streamline as well as automate of the organizational processes. The Blockchain technology
has potential to make changes into the business environment in which inter-organizational
processes are being operated (Omohundro 2014). The technology has potential to make
shifting a disclosure into BPM research about the system enables execution, monitoring as
well as improving the business processes within the business networks. BPM and Blockchain
technology have an opportunity to shape a fundamental shift for promotion of the
organizational processes.
In this particular paper, there is analysing the new challenges and opportunities of the
Blockchain technology into BPM. This paper is provided with background of the concepts of
the Blockchain technology and example of how the technology is applied to the business
processes. It goes beyond the impact of Blockchain that have core capability areas of the
BPM. The paper also summarizes a discussion by making an emphasis towards the future
research directions.
2.0 Significance of the study
There is higher significance of this particular study as the BPM can streamline the
business processes into the organization where the participants can trust each other. Into the
Blockchain technology, it will enable execution of the business processes across various

5RESEARCH PROPOSAL
companies along with untrusted participants. The Blockchain technology is such a distributed
database technology which can build the tamper proof list of the timestamped transactional
records. BPM is a digital automation of the business framework which help the public sector
organizations to improve its business efficiency as well as capability to execute the business
organizations.
3.0 Aim of the study
The aim of the current study is to analyse how Artificial Intelligence and Blockchain
can effectively contribute to the fast-growing economy of Dubai and surpass the challenges
in implementing the Artificial Intelligence and Blockchain in process management in the
public sector organizations in Dubai, the United Arab Emirates.
4.0 Objectives of the study
The paper is shown that the Blockchain technology is used into the public sector
organization for the process innovation. The key objectives of this particular study are:
 To implement of artificial intelligence and Blockchain for the business process
management in public sector organizations
 To gain of 20% profit into the business organizations to take advantage of
artificial intelligence and Blockchain technology
 To increase of business revenue of UAE by 10% based on the business
circumstances
 To increase of market share of the public sector organization by 10% by
implementing of new Blockchain technology
 To complete the implementation plan within 5 years
Following is the research question for this particular study such as: