Ethical Decision Making in Business
Added on 2020-01-23
14 Pages4791 Words77 Views
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STUDENT NAME:STUDENT ID:SUBJECT CODE:ASSIGNMENT TITLE: ETHICS, ORGANISATION AND SOCIETY1
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Table of ContentsIntroduction......................................................................................................................................31. Chosen ethical dilemma and involved characters........................................................................32. Affected stakeholders by the incident and supportive map.........................................................43. Role of the management to evaluate perspectives.......................................................................44. Reflection of the issue with two supportive ethical theories.......................................................65. Effective dealing with issues of ethical dilemma.......................................................................76. Recomendations in terms of current business environment........................................................97. Developing an appreciation of managerial ethics......................................................................10Conclusion.....................................................................................................................................11Reference List................................................................................................................................132
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IntroductionExploitation delineates the social relationship between personnel as singular or plural employersutilize the services and capacity of labourers or workers to achieve the purpose of profitmaximization. Such a social relationship becomes possible because of the fundamentalasymmetry of distribution of power and resources of production and financial capabilitiesprevalent in the human society. In the perspective of corporate labour sector, the nature ofexploitative practices involves of extracting unfair advantage from the involved workforce orfrom singular workers by the abuse of the superior monetary and resource availability of thecorporate organizations. The following thesis study delves into the identification and theexplanation of various aspects of professional and corporate ethics to formulate a workingroadmap for generating apt recommendation regarding the possible solutions to the ethicaldilemmas encountered in the course of the market dominated corporate dynamics.1. Chosen ethical dilemma and involved charactersCase study: A reputed and significant organisation named Amazon is suffering hazardoustroubles for not following ethics that have been provided for each and every organisation to runup their business transactions successfully. In this respect, it is to be mentioned that among suchethical dilemmas, communication problem arise as a barrier in front of the business managementof that organisation irrespectively. However, in spite of following a respective communicationtheory, the organisation is suffering from this problem as a number of employees come fromdifferent cultural backgrounds along with different languages, colour, gender and age as well.The derived observation from the case study establishes that the violation of the ethical corporatestandard had taken place within the within the organisational framework of the stakeholderarchitecture in Amazon. Corporate social responsibility means the business organisation shouldhave societal and ethical responsibilities that can go beyond such economic roles andresponsibilities (Foye et al. 2015, p.197). Stakeholders such as employees, customers, suppliers,international organisations and governments to whom CSR needs companies to enhanceunderstandings of their roles and responsibilities. The management team should have toimplement strategies regarding Corporate Social responsibilities towards stakeholders of anorganisation. A UK based company Amazon that have failed to maintain ethical standards thatethical dilemma has happened regarding communication problems among the employees. 3
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2. Affected stakeholders by the incident and supportive mapStakeholders and Corporate Social responsibility at Amazon: Internal stakeholders in anorganisation are employees, directors, managers and leaders. External stakeholders arecustomers, suppliers, investors and governments. Stakeholders of an organisation are influencedby implementing decisions, strategies and policies. Again it is also considered that stakeholderscould also get less influenced and directly related to performance and operations of anorganisation. Every organisation has to maintain CSR activities which are a form of corporateregulation and should be integrated into a business strategy (Klenk et al, 2015, p.743). CSRactivities can encourage a company to create a positive impact on stakeholders and on theenvironment. In this case scenario of UK employees of Amazon should be influenced directlyand indirectly by CSR activities.Stakeholders and ethical dilemmas:Ethical dilemmas can have occurred in businessenvironment if organisational managers and leaders could not follow ethical standards, policiesand laws appropriately. When a company have a moral obligation and two course of action butthe situation in business only allow selecting one course of action, then ethical dilemma canhappen. In this regard identification of stakeholders is an essential aspect, if failure to identifysuch stakeholders in organisation can lead to ethical dilemma with unethical policies, strategiesand decisions (Dale, 2015, p.588). Workers of Amazon face communication problem as themanagement team and leaders fail to follow the theory of communication that lead to ethicaldilemma in the organisation. Therefore as a manager of the organisation it is recommended to maintain proper CSR activitiesand professional ethics in business environment effectively and efficiently that Amazon will notface any trouble regarding such communication problems among the employees.3. Role of the management to evaluate perspectivesBeing the managerial head of Amazon, the important responsibility of identification of thepossible sources of dilemmas which the various stakeholders such as the employees and thesuppliers could be experiencing becomes imperative to be performed with earnestness.Exploration of the possible impact of ethical dilemmas on each key people of an organisation orstakeholders should be evaluated appropriately. Management team and leaders of a companywhile fail to follow professional ethics and legislation ethical dilemma can occur. I workplace4
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