Developing a Service-Based Business Model
Added on 2019-10-30
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Analysing a Spreadsheet and Presenting a BusinessReport ByNanthanat Vongsuvanich(s3637824)Business Computing 1 (ISYS2056)Prof Ian SearleWorkshop time: 8th September, Friday 10:30
Analysing a Spreadsheet and Presenting a Business Report | Business Computing 1 (ISYS2056)1.IntroductionBusiness Process Management (BPM) is a key enabler to improve an organization’s businessperformance through constant improvement, management and control of business processes.Resource allocation and planning is one of the key to success in business, it not only helps toimprove services delivered (Purce, 2014), but also plays critical role to improve businessproductivity and revenue (Huang et al., 2011; Maglio et al., 2013). Operational competitivenessis not very easy to be achieve due to unpredictable environment circumstances, such as demand,and need of the customers (Hillier, 2012). Hence, it is important to make proper business strategywith heighted operational efficiency and proper marketing strategy (Gunasekaran and Ngai,2012; Takala et al., 2013; Yingbo, 2011). Particularly for small firms physical and organizationalresources tare more important than for financial resources (Greene et al.,2015). In this casestudy, Porpoise Swim school’s main focus is to improve business productivity by improvingbusiness process management with new business lines. 2.Services offered and enrollment of studentsPorpoise Swim school’s main services offering are nine swimming classes i.e. Penguin, Starfish,Tadpole, Turtle, Frog, Seahorse, Stingray, Seal, and Dolphin. They have recently added Penguinand Dolphin in their business.Nanthanat VongsuvanichStudent ID: s36378241|P a g e
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