Analysis of Employee Development and Management Operations

Analysis of Employee Development and Management Operations
Student Details
1/21/2020

Contents
Part A: Training and Development..................................................................................................3
Training and Development in Apple Inc......................................................................................3
Career Development Initiative by Managers...............................................................................4
Role of Mentoring in Training and Development........................................................................5
Part B: Employee Orientation and Socialization.............................................................................6
Process of New Employee Orientation and Socialization Program.............................................6
Significance of the New Employee Orientation and Socialization Program...............................8
Part C: Performance Management...................................................................................................8
Description of One of the Duty: “Provide customers with receipts”...........................................9
Struggle in performing key duties: with the help of a scenario...................................................9
Feedback Script form manager....................................................................................................9
Bibliography..................................................................................................................................12

Part A: Training and Development
Training and Development in Apple Inc.
Learning and growth defines the organized, ongoing efforts being made throughout organizations
to enhance their employees ' efficiency and personality-fulfillment through a range of
instructional approaches and initiatives (Elaine Cohen, 2010). In this study the training and
development process of Apple Inc. is discussed with reference to identification of necessary gaps
in the program as well as providing appropriate suggestions for the same.
Apple Inc. is an American digital technology organization known for its innovative, creative, but
blocked, proprietary operating systems created by Steve Jobs of 1976. It generates, designs,
manufactures, sells as well as supports desktop computers including other related personal-
computing alternatives for the use of educational, creative, business as well as consumer
behavior. That has in the background been a pioneer in digital technology but it has also
increasingly struggled to keep up in the fast-growing computing industry. This makes the need of
effective training and development program in Apple Inc.The in-depth analysis of current
training program of Apple Inc. has identified some gaps which are as follows:
 Absence of Sufficient Services:Apple Inc.'s employees possess the skills they must do
their job properly. For starters, they are incapable of completing critical tasks requiring
more advanced skill sets (Ashutosh Muduli, 2015). This may be because the
professional development tools have not been provided by the staff, they need to develop
these essential skills.
 Deprived Task Presentation:Employees of Apple Inc. we’re trying to complete work
duties, or they do not know how to manage the skills they have gained on the job through

the continuing training. It results in poor customer support, low sales figures including
risks to health.
 Outmoded Compliance Information:Numerous sectors comply with rules as well
as regulations that periodically change. The company must follow the always-changing
policies to avoid additional fines, not to mention ensuring the employees
including customers are safe (Leslie I. Boden, 2012).
Suggestions
There are many methods that can help Apple Inc. in overcoming the identified training gaps.
These suggestions are as follows:
 Apple Inc.'s board needs to better explain training priorities from the outset. Both team
members must know exactly what is required of them after the preparation, and how they
will gain from their training successes in their careers (Eduardo Salas, Scott I.
Tannenbaum, & Kurt Kraiger, 2012).
 Officials of Apple Inc. must perform a comprehensive needs review that focuses on
defining their employees ' training habits, and then using the results to notify workers of
their needs for change.
Career Development Initiative by Managers
a) Initiate original Challenges:
Executives at Apple Inc should proactively seek to identify new possibilities which can help
accelerate the career of employees. To create the firm's most real impact, managers can be sure
to know the institution's overall strategic strategy and then decide how instructional design per