Performance Management Review for ACA Café Restaurant

APPENDIX 1:PERFORMANCE MANAGEMENT REVIEW (CSS AND KPIS)
PROJECT TITLE: ACA Café Restaurant – Coffee shop outlet
PROJECT DESCRIPTION:ACA Café Restaurant – Coffee shop outlet
Key Result
Areas(KRAs)andTar
gets
KPIs
(SMART)
Strategies Timeline Critical
Success
Factors
Consultative
Stakeholders
Document
Resources
Required
Budget
Estimate
Social value Staff
recruitment
Need to recruit new staff with
skills and knowledge
15-20
days
Business
goals
Trainer technology
recruiting feedback Help to improve organization to
solve the negative feedback
30-40
days
investment employees Online portal

APPENDIX 2: RISK MANAGEMENT CONTINGENCY PLAN
PROJECT TITLE:ACA Café Restaurant – Coffee shop outlet
Issues/ Risks
identified
Likelihood
(H/M/L)
Project Impact
(H/M/L)
Priority
(lowest 1 to highest 5)
Solution / Strategies to manage risk Action by Timeframe/
Due date
Nagetive
feedbavck
H H 4 Need to work on the negative
feedback.
employees 20-25 days
Lack of
knowledge with
skills
H H 4 Need training with their skills and
advanced technology
Team
leader
30-50 days
Long time to take
the order from
the customer
M M 3 The staff needs to be effective so
that they can order with very
limited time.
staffs 10-12 days

APPENDIX 3: RESOURCE ACQUISITION AND MANAGEMENT
PROJECT TITLE:ACA Café Restaurant – Coffee shop outlet
Required resources Sources and Strategies Related Organization Policy and
Procedures
Intellectual Property rights
andprotection where applicable
1.
2.
3.
Set goals
Management plan
Project timeline
Water Policy
Cropland Policy
Forest Management Policy
Trade marks
Copy rights
patents