Smartphone and Tourism: Implications and Challenges

This research project explores the implications of smartphones in the tourism industry and identifies key aspects and challenges faced by tourists. It discusses the role of GPS technology in location detection and the concerns regarding data privacy. The study also highlights the potential of smartphone technology in improving the performance of the tourism sector.

APPLIED RESEARCH PROJECT 0
Smart phone and tourism

APPLIED RESEARCH PROJECT 1
Literature review
According to Hardy, et al., (2017) the smartphone is an emerging technology which
helps tourists for tracking locations and places. This journal paper highlighted the implication
of smartphones in the tourism industry and identified the key aspects of smartphones. The
authors conducted a survey for a better understanding of the impact of smartphones on
tourism and analysed around 472 tourists in real time. The authors identified that securing the
hardware tracking system is a very common challenge faced by consumers while using
smartphone technology. Moreover, the researchers identified that security and privacy are
very negative impacts of smartphones on tourists.
Dickinson, et al., (2017) conducted research and identified that smartphone
technology has the ability for determining the current and future pattern of behaviours that
allows users to organise travel opportunities. In this journal paper, the authors identified the
importance of the smartphone in the field of the tourism industry and provided in-depth
analysis about smart phone technology. From this paper, it is identified that data privacy is a
major concern with the smartphone due to which consumers may lose their personal
information.
A recent study conducted by Safi, Assemi, Mesbah, & Ferreira, L. (2016) analysed
that obtaining data or information using a smart phone is one of the effective approaches
which can help tourists for findings location easily. In this research paper, the authors
discussed the role of GPS technology in the detection of location and key aspects of smart
phones. From this paper, it has found that the data may be collected with the help of an
application that is ATLAS II which can perform regular tasks in the smartphones without any
interference. Moreover, mode class identification can be developed and implemented in the
area of tourism for detecting motorized and non-motorized trips.
According to Dayour, Park, & Kimbu, (2019) backpackers perceived risks and threats
towards smart phone technology which can impact on the personal data of tourists. In this
research paper, the authors conducted a survey in order to analyse the opinions of other
experts on the research topic and evaluated that smart phone technology has the ability to
change the way of communication in an effective manner. This journal paper provided an
integrated framework for identifying risks faced by consumers while using smart phones.

APPLIED RESEARCH PROJECT 2
Girardin, Calabrese, Fiore, Ratti, & Blat, (2008) provided their views on smart phones
and argued that digital foot printing is an effective technology which helps consumers to
uncover the presence and movements of tourists. The researchers provided an in-depth
analysis about the research topic and also supported their arguments with evidence. As
compared with previous studies the authors provided complete information about smart
phones and identified their importance in the field of tourism.
A study conducted by Dickinson, et al., (2014) analysed that smart phone is an
appropriate information technology which has the capability for improving the performance
of tourism sectors. The authors also evaluated that smartphones are now able for tracking the
location of consumers and executing travel based transactions. This journal paper reviewed
smartphone applications and identified the scope of smartphone technology in the travel
domain.

APPLIED RESEARCH PROJECT 3
References
Dayour, F., Park, S., & Kimbu, A. N. (2019).Backpackers’ perceived risks towards
smartphone usage and risk reduction strategies: A mixed methods study. Tourism
Management, 72, 52-68
Dickinson, J. E., Ghali, K., Cherrett, T., Speed, C., Davies, N., & Norgate, S.
(2014). Tourism and the smartphone app: Capabilities, emerging practice and scope in
the travel domain.Current Issues in Tourism, 17(1), 84-101.
Dickinson, J. E., Hibbert, J. F., Filimonau, V., Cherrett, T., Davies, N., Norgate, S., . . .
Winstanley, C. (2017).Implementing smartphone enabled collaborative travel: Routes
to success in the tourism domain. Journal of Transport Geography, 59, 100-110
Girardin, F., Calabrese, F., Fiore, F. D., Ratti, C., & Blat, J. (2008). Digital footprinting:
Uncovering tourists with user-generated content. IEEE Pervasive Computing,
7(4), 36-43.
Hardy, A., Hyslop, S., Booth, K., Robards, B., Aryal, J., Gretzel, U., & Eccleston, R.
(2017). Tracking tourists’ travel with smartphone-based GPS technology: A
methodological discussion. Information Technology & Tourism, 17(3), 255-274
Safi, H., Assemi, B., Mesbah, M., & Ferreira, L. (2016). Trip detection with a smartphone-
assisted collection of travel data. Transportation Research Record, 2594(1), 18-26.