Work-Based Learning: Improving Employee Motivation and Performance

Assessment 2: Work-
Based Learning

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1............................................................................................................................................3
State your desired future career role and explain what personal and professional training you
require for that future career role................................................................................................3
TASK 2............................................................................................................................................4
Identify your personal and professional learning and development needs that would help the
organisation to minimise or eliminate the identified problems and challenges..........................4
TASK 3............................................................................................................................................5
Propose a Plan for a Work-Based Project to evaluate how employee motivation can be
improved.....................................................................................................................................5
TASK 4............................................................................................................................................8
Conduct a comprehensive Project designed to generate and recommend appropriate solutions
to the problems and challenges in your work place....................................................................8
TASK 5............................................................................................................................................9
Use an appropriate tool (or tools) to monitor and evaluate the progress of the Project
suggested in Task 4 above...........................................................................................................9
TASK 6..........................................................................................................................................10
Provide a Reflective Report based on your observations, experiences and recommendations
pertaining to Tasks 1, 2, 3, 4 and 5...........................................................................................10
CONCLUSION .............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
The personal and professional development can be referred to as the process by which the
organisation and the individual engage themselves in the learning process so that they can meet
their challenges and the set goals for future career development. This helps in understanding the
job role effectively and is focused on the skills which are needed to perform the job efficiently in
the workplace. It basically involves the time management and communication skills in order to
increase the productivity and efficiency. Work based learning is the strategy which gives real life
working experience to the people where they can apply the academic and technical skills in order
to develop the employability skills (Atkinson, 2016). The organisation chosen for this report is
Marks & Spencer, a multinational retail company dealing in home décor, food and clothing. This
report shall deal with the personal and professional training required for a future career goal and
the project plan for motivating the employees. Further it will have a reflective report.
TASK 1
State your desired future career role and explain what personal and professional training you
require for that future career role
Personal and professional training is necessary to gain the future career goal. An
individual must know the required knowledge, skill and behaviour which are necessary to prform
the job role effectively (Drysdale and et. al., 2016). The desired future career role for me is the
position of Human Resource manager in global company. The HR manager is entrusted with the
most essential role of recruiting and selecting the potential skilled staff in the organisation so that
common goals of the company is achieved. It work on to retain the skilled staff and provide
training to the workforce to bring out their efficiency for the success of the company.
In order to become an efficient HR Manager, it is very important for me to possess the
skill, knowledge and behaviour which are essential to carry on the roles and responsibilities of
the HR Manager (Espey, 2018). This role will help me in enhancing my skills which I can
acquire through personal and professional training.
In order to become efficient in my job role, I have taken this responsibility to learn on my
own at my workplace. For starting my own training, firstly the major task for me will be to
arrange the staff manual so that I can study it deeply. This will help me in gaining the knowledge
about the company and its working so that I can get myself prepared for the interview. Secondly,

I can purchase some professional books and magazines so that I can lean what skills and
knowledge I need to possess to perform my job role effectively. These books will help me in
understanding the theories and approaches which are necessary to manage the staff effectively.
Thirdly, I can take feedbacks from my seniors which will enlighten me in identifying my
strength and weakness. This identification will help me in developing the skills in which I lack
and improve my those skills which need further improvement so that I can get prepared for my
job role efficiently (Fleming and Haigh, 2017). Feedbacks from colleagues will help me in
knowing my progress so that I can manage my performance and work on the areas where
improvement is needed.
Fourthly, I can access the website of the company in order to know their requirement for
the job role of HR manager so that I can work on those required knowledge and skills. Then I
can contact the current employees of the Marks & Spencer so that I can get to know the required
skill set which are essential. Further these skills will not only help me in professional career but
will also help me in personal development which will help in my future opportunities.
Fifthly, I can work on my communication skill which is the most important skill in any
area of life whether personal or professional so that I can deliver my information effectively. By
undergoing certain training programs, I can develop other skills like problem solving attitude,
time management, ability to handle pressure and many other. All these skills will help in my
personal and professional training.
TASK 2
Identify your personal and professional learning and development needs that would help the
organisation to minimise or eliminate the identified problems and challenges.
I have got the opportunity to work as an HR manager in Marks &Spencer company
which deals in retail of home decor, food and clothing (Vetere and Stratton, 2016). During my
journey in the company as HR manager, I got to know that the company is facing problem of
underperformance of the employees and the poor communication which may result in loss of
loyal customers and increased employee turnover. The company has to work on this as soon as
possible otherwise it may face adverse consequences from it. Over the time, I have developed
new skills in me which will help the organisation in reducing or eliminating this problem which
are identified.