ASSESSMENT COVER SHEET + TASKS STUDENT NAME

ASSESSMENT COVER SHEET + TASKS
STUDENT NAME * Insert your name here:
TRAINING PACKAGE BSB15
NATIONAL COURSE CODE BSB51915
NATIONAL COURSE NAME Diploma of leadership and Management
NATIONAL UNIT CODE/S BSBMGT517
NATIONAL UNIT NAME/S Manage Operational Plan
ASSESSMENT DETAILS
Trainer/assessor – Note each assessment task/s included and the assessment method.
Insert/delete extra rows if required (right click add/delete).
Task 1 Question Bank
Task 2 Review Operational Plan/Case Study
Task 3 Prepare and Implement revised Operational Plan
There are 3 assessment tasks for these units. All of these assessment tasks are
contained in this document.
These tasks make up 100% of the assessment for these units.
You must achieve a satisfactory grade in each task to achieve a result of
competent for the units.
DUE
DATE:
STUDENT DECLARATION
1. I declare this assessment task to be solely my own work or, I have acknowledged
within my assessment if this work was completed with a peer
2. I have notified the trainer/assessor of any special needs or requirements I have in
relation to the assessment
3. I understand that my assessment will not be returned to me and I have kept a copy of
my own work
4. I have read and understood the Assessment Policy provided in Every Student’s Guide
to Assessment in TAFE NSW.
https://www.tafewestern.edu.au/files/dmfile/everystudentsguidetoassessment.pdf
STUDENT NAME STUDENT SIGNATURE DATE
RTO DECLARATION
I declare that any workplace information contained in this assessment will remain
confidential within TAFE NSW.
BSBMGT517 Asmt 1 of 1
Owner: Name/Sector
Version: 2
Review date: 1.5.17
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TRAINER/ASSESSOR
NAME
TRAINER/ASSESSOR
SIGNATURE
DATE
BSBMGT517 Asmt 1 of 1
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Version: 2
Review date: 1.5.17
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ASSESSMENT INSTRUCTIONS
This assessment is to determine your competency in relation to the/se unit/s.
The task/s require you to:
oQuestion Bank
oReview, draft and implement Operational plan /Case study MAMIL (Middle
Age Men In Lycra)
Should you have any concerns about this assessment, please contact your
trainer/assessor before beginning the task/s.
 You should submit all tasks for this assessment together
ASSESSMENT TASK 1- Question bank
Instructions:
All questions require a written answer. You may word process your answers or hand
write them (your handwriting must be legible). Add your completed answers to your
portfolio or as advised by your facilitator.
You must answer each question correctly. If you do not answer a question correctly,
you will be given feedback and be given another opportunity to demonstrate your
knowledge and skills to be deemed satisfactory in this Event.
Your answers can be in dot point format provided each point supplies sufficient detail.
BSBMGT517 Asmt 1 of 1
Owner: Name/Sector
Version: 2
Review date: 1.5.17
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Question bank
1. Provide a definition of an operational plan and list the key steps of
operational planning?
2. Explain why it is important when implementing plans for the acquisition of
physical resources, and recruitment and selection of employees to follow
organisational policy and practice.
3. What considerations might you take into account when recruiting and hiring
the right person for the job? Remember that finding the right people is
essential to building your team and achieving organisational goals and
objectives.
4. Explain the importance of contingency plans: why organisations need a
contingency plans, who should be involved in contingency planning and the
elements of a contingency plan.
5. Explain the purpose of a budget and the use of financial analyses in relation
to operations management. How do they assist with resource planning,
acquisition and monitoring?
6. What are some steps that you might follow in monitoring an operational
plan and how would you apply these?
7. What type of record keeping systems might you implement to monitor
operations within your organisation?
8. Poor work performance can happen for a number of reasons. Identify 5
indicators of poor performance and what action might you take to resolve
such problems.
9. Why is it important to provide coaching and mentoring to support teams
and individuals before, during and after the implementation of an
operational plan?
10. List 6 reasons why an operation plan might need to be changed or varied in
a workplace.
11. Who might you consult to obtain approval for an operational plan?
12. What is triple bottom line reporting?
13. List some examples of legislative and regulatory context relevant to an
operational plan.
14. List two examples of organisational policies, practices and procedures that
directly relate to an operational plan.
15. In relation to the effective, economic and safe use of resources, why is it
important that systems are put in place that support staff in a mentoring
and/or coaching environment?
16. Explain how intellectual property rights could impact operational planning
in the recruitment and acquisition of resources and services. How could
these intellectual property rights be managed effectively?
BSBMGT517 Asmt 1 of 1
Owner: Name/Sector
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Review date: 1.5.17
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ASSESSMENT TASK 2- Review Operational Plan/Case Study
Instructions
You need a copy of, or access to, an operational plan or you may wish to use the case
study provided. You can use an operational plan that has been prepared for a specific
project or an organisational operational plan. If you are using a very large operational
plan you may decide to focus on only one section of the plan.
You are required to review, draft and implement your Organisations operational plan
or simulate the implementation of the same.
 Complete the tasks as specified you may wish to use the templates provided.
If you are not sure about any aspect of this assessment, please ask for clarification
from your facilitator.
oNote: Ensure you gain organisational approval to use and release commercial
information in your analysis of the operational plan and in your
implementation plan.
Review Operational Plan/Case Study
Review the operational plan or case study. Make sure you understand the objectives
of the plan or case study. Consult with those involved in the development of the plan
to clarify any issues you may have.
Conduct a SWOT analysis on this proposal, who might you consult with in order to
conduct the SWOT?
Now consider the operations and develop a preliminary Organisation Chart,
indicating the functional units of the business. You may wish to use the template:
Draft management plan (you may need add fields to this template)
Once you have a firm understanding of the operational plan and the required outcomes, you
will be ready to prepare and implement your revised operational plan.
Template 1: Draft management plan
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Draft Management Plan
PROJECT BACKGROUND
Project Title:
Business Name
Mamil
Mamil tour business
Project Aim: The main aim of the project is to implement tour business that caters for MAMILs
(middle aged men in Lycra) and will increase both revenues, market share and the
same time makes sure customer wants are in line with strategic directions of the
company.
Project Objectives:
Specific
Measurable
Achievable
Relevant
Timely
To Engage customers and other concerned stakeholder through marketing,
research and personalised service
Improve client satisfaction rates by 30 percent and boost profile of
organisation by 25 percent.
Supporting high number of people to perform well through trainings
Increasing sales revenues
Timely reduction of indirect and direct costs of operations
SCOPE OF THE PROJECT
Organisational
Context MAMILs tour is facilitated by availability of cyclist who enjoys traveling on hot
weather. More assets like vehicles will be acquired, new staff recruited while
existing one trained. Finally, all sourcing and operations will be undertaken in
accordance to internal and external standards like organizational policies,
procedures and intellectual properties.
BSBMGT517 Asmt 1 of 1
Owner: Name/Sector
Version: 2
Review date: 1.5.17
Page 6 of 28
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Responsible for currency: VET Regulation Support Officer
Last updated: 1.8.16
Review date: 1.5.17