Assessment: Develop Critical Thinking in Others

BSCRT511 PROJECT PORTOLIO 1
P R O J E C T
P O R T F O L I O
BSBCRT511
DEVELOP CRITICAL
THINKING IN OTHERS
STUDENT VERSION

Contents
Section 1: Plan and assess critical thinking...................................................................................................................3
Section 2: Support critical thinking...............................................................................................................................6
Section 3: Monitor and improve critical thinking practices..........................................................................................9
BSCRT511 PROJECT PORTOLIO 2

Section 1: Plan and assess critical thinking
1. Research critical and creative thinking. Write a report (approximately two pages) including:
 a summary of at least three models of critical and creative thinking
 at least five characteristics of critical and creative thinking
 features of critical thinking skills such as analysis, synthesis and evaluation
 formal and informal organisational learning environments and systems (at least two each)
 best practice approaches for instructing teams and individuals in critical thinking (at least three)
 examples of how the critical thinking can be applied in the workplace (at least two)
 list of what a safe critical and creative work environment includes (at least two).
Make sure you access at least four sources of information, reference them correctly and attach your report to
this section of the portfolio.
2. Assess critical thinking
About the organisation
Provide an overview of your
chosen organisation and
product/services/programs.
Include: name of the business description of what the
business does
 key operational processes.
I’ve chosen the organisation “WORLDUCATION”. It is a social start-up
organization that deals with distribution and manufacturing of tablet PC for
the students and teacher of primary schools.
They not only concentrated on the hardware, but also on the development of
software, activities and content that will more effectively engage and teach
kids in primary school.
Critical thinking within the
organisation
Identify how critical thinking is
an important part of the
organisation.
Include: how critical thinking is a
part of the business, such
as:
o the vision and
objectives of the
organisation
o assessment of the
work environment as
it relates to critical
and creative thinking,
Employees who are able to think critically in the workplace are more likely
to come up with effective solutions to problems, which in turn leads to fewer
mistakes and more efficient use of resources. Team members that use
critical thinking are more likely to draw effective connections between
concepts, detect problems and contradictions, and arrive at sound
conclusions.
With the help of AI technology that tracks and responds to each student's
individual performance and requirements, Worlducation intends to
revolutionise traditional classroom instruction. We at Worlducation believe
that a world without illiteracy may be achieved when all children are taught
to read and write. Because of this, we give back to the education community
by donating and training teachers in underprivileged classrooms throughout
the world for every classroom that purchases our product. We then link the
classes together to foster development and cooperation among students as
they progress through their education.
Their vision is to see the world without illiteracy.
BSCRT511 PROJECT PORTOLIO 3

including:
 systems, policies
and procedures
supporting
critical thinking
 barriers to
critical thinking
in existing
organisational
systems legislative requirements
related to critical thinking
and training for your
chosen team. how critical thinking is
required as part of the
work done by your chosen
team (identified on Page 4) list of critical thinking
skills required for the
employees who are going
to be coached (job roles
identified on Page 4).
Worlducation has promoted great interaction between teachers and students.
Students will be free to ask anything to their tutor no matter what the time.
Students are free to handle real time problems and seek for help.
The main barrier towards their vision, not every parent will prefer to get
introduced to technology at a very young age because this may overcome
the general mind building capabilities of a child.
Their privacy policy to collect information and conduct operations follows
the legislative requirements to train the team especially employee training
and development policy.
Critical thinking can differentiate a person as a leader in his job and make
him a valuable resource for bouncing ideas off of other people. Critical
thinking has the potential to help increase the quality of job as well as the
perception that others in higher-ranking positions.
Analysing, assessing, and comparing ideas against norms; noticing and
contrasting similarities and differences; collecting evidence and information;
visualising and predicting the outcome of an action; and self-evaluation are
all examples of these abilities.
Plan team meeting
Plan how to articulate key
features of critical and creative
thinking concepts to the relevant
team (attach any relevant
documents you create e.g. fact
sheet).
Develop a set of at least five
questions to identify critical and
creative thinking knowledge
gaps for your chosen team and
one of your chosen individual(s).
Critical thinkers in the workplace are self-aware, self-reliant, and skilled.
Those who regularly participate in critical thinking are able to make more
informed decisions, analyse and weigh the merits of competing claims, spot
flaws in their own and others' work, develop creative solutions to difficult
issues, and give careful consideration to their own ideas and those of others.
1. We can ask the employees to provide their feedback.
2. Can we welcome new ideas and allow their brainstorming among
the team members?
3. employees are trained or skilled enough to cope with complex tools
and agile frameworks or not?
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4. Any kind barrier that employees may think towards critical
thinking?
5. What could be the factors that can help in improvement of critical
thinking?
Teamwork
Plan for teamwork, including: what the diverse
requirements are of your
team (e.g. cultural
differences) how you will establish
connections and
understanding (e.g. ice-
breaker)
 techniques you’ll use to
negotiate, influence and
elicit the views of your
team.
Team members will be appreciated working with others who have different
perspectives and experiences than themselves. Realizing that outstanding
talent is blind to factors like colour, ethnicity, gender, religion, and
socioeconomic status is essential to building diverse teams at work.
Making connections isn't a manipulative strategy. We need to distribute the
available means. Our leadership network will expand as we share and get
access to useful information, services, and other opportunities.
We will put our influence to good use. We need to use our words
effectively.
We can acquire the skills necessary to deal with tense situations.
BSCRT511 PROJECT PORTOLIO 5

Section 2: Support critical thinking
Knowledge gaps
Summarise the outcomes of your
team and individual meeting(s).
Include: at two critical and creative
thinking knowledge gaps for
your team at least two critical and
creative thinking knowledge
gaps for one individual team
member
 team/individual’s
experience of the
organisation’s approach to
critical thinking list of workplace problems
identified in the meeting that
are relevant to the team and a description of the
problem chosen through
negotiation at the meeting
as the most pressing and
relevant.
Attach proof of your team and
individual job role meeting(s)
(Email)
1. Identifying the Indicator for key performance.
2. Conducting analysis of each team member.
1. Individual team members may not have skills or knowledge of
handling new skills or techniques.
2. Need to check if every member of the organization is working
according to company policy and is well aware of company
policy.
1. We need to learn and share critical thinking and evaluate company
swot analysis.
2. We need to check if the right roadmap is followed by the
employees.
1. There could be insufficient means of communication.
2. Check if engagement is lower than usual of the employees.
There is a lack of information as well as appropriate planning
There is a failure in communication among the team members.
Good day Team Members! Hope You all are doing great.
Following is the list of your Roles and Responsibilities according to
Your Designation:
Customer care representative:
To optimise foot traffic and sales, the manager of the customer
service and sales is responsible for keeping the storefront clean and
in order. A significant portion of the customer service and sales
manager's responsibilities include managing a sales staff that they
are responsible for.
BSCRT511 PROJECT PORTFOLIO 6

Job responsibilities:
Take charge of a group of sales employees.
Deliver excellent service to your customers.
Make and keep track of the timetables for the sales staff.
Help the sales associates with the chores they need to get done.
Maintain a neat and orderly appearance around the store.
Deal with both cash and credit card transactions.
Carry out refunds and exchanges for customers by the company's
return policy.
Job: Sales Director:
He is responsible for holding meetings on a monthly basevery
monthitor the performance of the customer service and sales
manager in relation to the company's goals.
Graphic designer
This person should have a strong interest in design and be always
curious about new developments in the field of graphic design, both
in terms of trends and techniques.
Job responsibilities:
Using Adobe Creative Cloud, you may produce a wide range of
different deliverables.
Collaborate with the creative team in order to come up with original
ideas for advertising campaigns.
Adobe Photoshop will be used to resize the photographs, and some
basic HTML and CSS coding will be completed as required.
Research upcoming design trends
Participate in an annual conference on graphic design.
Safe processes
Use the work done in Section 1 of
your Project Portfolio and the
knowledge you’ve gained from the
team/individual meeting(s) to
develop at least two processes
that create a safe environment for
critical and creative thinking.
For each process, include: a description of the process how the process supports a
safe critical and creative
1. It is the responsibility of the team Leader to include the
implementation of strategies that team members use to achieve a
goal, the delegation of tasks to team members based on the
strengths and skills that each member possesses, and the provision
of the training that is required to successfully complete certain
tasks. He is also responsible for invigorating and energising the
members of the team by giving consistent encouragement and
maintaining the group's enthusiasm by offering customised
coaching when required.
2. The team member will collaborate with other members of the team
in order to achieve objectives or finish projects. He is responsible
for tracking the development and accomplishments of the team,
and they may report their findings to a manager or director of
BSCRT511 PROJECT PORTFOLIO 7

critical thinking
environment. description of at least three
sources of information
related to the process resources required for the
process to be implemented any relevant legislative
requirements.
operations as they go.
These Processes will help to achieve daily targets, devise incentive
systems for productivity that inspire new employees as well as
experienced personnel, and discuss any difficulties with higher
management in order to efficiently meet corporate goals.
Decision making capabilities, Leadership and communication
skills, Knowledge of performance matrix.
The employees must have Government Verified educational and
organizational certificates and must have no criminal background.
Plan learning opportunities
Use the work done in Section 1 of
our Project Portfolio and the
knowledge you’ve gained from the
team/individual meeting(s) to plan
one formal and one informal
learning opportunity to address
the identified knowledge gaps.
For both the formal and informal
learning opportunity, include: a description of how
learning will take
 who the learning
opportunity is aimed at (e.g.
team or individual).
 how the opportunity
complies with
organisational and
legislative requirements reason for choosing the
approach
 how you will collect
feedback.
We can introduce formal staff training programmes. It was once considered
a "nice to do" activity; however, now firms are forming training teams and
focusing on fostering a learning culture as essential components of their
company strategies. When we consider all the advantages, it is not hard to
understand why this is the case.
This will help the team in formalizing employee training systems that
comes with a wealth of benefits, one of the most impacting of which is its
influence on employee performance. There are a multitude of other benefits
that come along with formalising employee training. The establishment of
goals, the provision of advice on the most effective practises, and the
provision of the tools necessary for employees to excel in their roles are all
made possible by the implementation of a formal learning programme.
These opportunities will serve as a guide for doing regular business. We
can guarantee adherence to rules and regulations, provide direction for
making decisions, and enhance efficiency within an organisation. Yet,
organisational policies and procedures are useless if they aren't followed by
staff members.
This will help in clarifying the vision and boost confidence among
company members.
I will collect via creating a short questionnaire and a formal discusiiion of
the idea. I will share this in online workshops or meetings.
BSCRT511 PROJECT PORTFOLIO 8

Application
Plan one opportunity for team
member(s) to apply their critical
thinking skills to address the
workplace problem chosen at the
team meeting.
Include: who will participate in the
problem-solving process
(i.e. which team members?) which critical thinking skills
and techniques will be
applied by the team
member(s) how you will give feedback
on the performance of their
task
 how you will collect
feedback regarding the
opportunity you provided.
Problem solving is an act of involving all the team member and act as
active listeners.
We can use self-evaluation and conduct informed self-reflective decisions.
I will make notes and keep an up-to-date information regarding
performance of employees.
I will note down all the improvements that will come as a resultant of
creation of opportunities.
BSCRT511 PROJECT PORTFOLIO 9

Section 3: Monitor and improve critical thinking
practices
Learning opportunities
reflection
Summarise the outcomes of the
formal and informal learning
opportunities you facilitated,
including: feedback received from
team member(s) what you did well what should be improved
Attach proof of how you
facilitated the learning
opportunities (Email) to this
section of the portfolio
We got feedback from workshops and online meetings will all the members.
All. The employees are happy to know about opportunities and new
procedures suggested to get a clear company vision.
New and fast communicating tools need to be introduced among the company
members.
Application reflection
Summarise the outcomes of the
application opportunity you
provided to team member(s),
including: feedback given to team
member(s) additional support
required for teams and
individuals feedback received from
team member(s) what worked well
 what should be improved
Attach proof of the application
opportunities you facilitated
(Email) to this section of the
portfolio.
The team members aimed to help and creatively provided effective critical
thinking feedback.
New team members and ideas are welcome, especially those who have new
skills.
Team members have found that the new processes defined are beneficial for
introducing new approaches to problem-solving techniques.
We were able to introduce new problem-solving and critical thinking policies
among the team members.
We need to introduce more effective tools and techniques for fast
communication.
Recommendations
Develop recommendations for
improvement in future learning.
Include: 1. We need to calculate the development cost and check if the revenue
BSCRT511 PROJECT PORTFOLIO 10

 a list of two
recommendations for
improvements to learning
opportunities development of at least
one recommendation to be
implemented in the future resources required for the
development of the
recommendation how the recommendation
adheres to explicit
organisational policies how the recommendation
adheres to implicit
organisational policies how the recommendation
adheres to legislative
requirements
is being generated according to the company goals.
2. We need to analyse strategies of competitors and see how they will
impact in the future.
 Effective communication means must be introduced among the
employees and train them according to future challenges.
 Agile Tools and Techniques with Authentic research conducted.
 Policies and procedures, when combined, offer a road map for the
day-to-day activities of an organisation.
 These recommendations will help in building fast communication
and reduce time.
 All the communication will be end-to-end encrypted. Monitor each
employee activities and inform jobs and achieve daily goals.
BSCRT511 PROJECT PORTFOLIO 11