Develop Critical Thinking in Others - Assessment Workbook

f
Assessment Workbook
BSBCRT511
Develop critical thinking in others

Copyright and Disclaimer
No part of this resource may be reproduced, stored in a retrieval system, or transmitted via
any electronic means or otherwise without the prior written permission
gives permission to its learners to reproduce in print format, one copy of this manual for
their own educational use.
Information contained in this resource is drawn from a number of different sources of
information believed to be reliable. LT and its employees do not warrant the correctness of
the sources used and accept no responsibility to any person for any errors or omissions or
for any loss or damage howsoever caused from the use of this resource.
Version Control and Amendment History
BSBCRT511 – Develop critical thinking in others
Reason for Review Release Date Version Details
Initial Release V1.0221 Written in line with the BSB
Business Services Training
Package Version 7.0,
released 19/10/2020
Update file size V2.0321 Removed images to reduce
file size
BSBCRT511 – Develop critical thinking in others Assessment Workbook V1.0221 2

BSBCRT511 – Develop critical thinking in others Assessment Workbook V1.0221 3

Table of Contents
TABLE OF CONTENTS.......................................................................................................................3
LEARNER ASSESSMENT INFORMATION............................................................................................. 5
Overview.............................................................................................................................5
Active Participation.........................................................................................................5
Assessment Types...........................................................................................................5
Written Work.....................................................................................................................5
Feedback to the Learner...............................................................................................6
Competency Outcome...................................................................................................6
Additional Evidence........................................................................................................6
Academic Integrity..........................................................................................................6
Plagiarism...........................................................................................................................6
Collusion..............................................................................................................................7
Confidentiality...................................................................................................................7
Recognition Prior Learning...........................................................................................7
Assessment Appeals Process......................................................................................7
Reasonable Adjustment................................................................................................7
Principals of Assessment and Rules of Evidence.................................................8
AQF Level............................................................................................................................8
Pre-Assessment Requirements..................................................................................8
INSTRUCTIONS FOR ASSESSORS.........................................................................................................9
Written Assessments......................................................................................................9
ACCESSING INTRANET PAGES AND EXTERNAL LINKS.........................................................................10
Short Answer Questions.......................................................................................................11
Practical Assessment............................................................................................................30
Case Study Assessment.....................................................................................................31
Case Study Assessment Overview...............................................................................31
Part 1. Assess the Individual and Team Critical and Creative Thinking Skills............32
BSBCRT511 – Develop critical thinking in others Assessment Workbook V1.0221 4

Part 2. Establish an Environment That Supports Critical and Creative Thinking.......64
Part 3. Facilitate Opportunities for Application of Critical and Creative Thinking....72
Part 4. Improve Critical and Creative Thinking Practices............................................84
BSBCRT511 – Develop critical thinking in others Assessment Workbook V1.0221 5

Learner Assessment Information
Overview
Prior to commencing this assessment task, your trainer/assessor will explain in detail the
requirements of these assessment tasks. Please consult with your trainer/assessor if you
have any questions relating to the requirements of these assessments. It is important that
you understand and adhere to the assessment requirements and address each assessment
task in full. If any of the required tasks are not fully addressed, then you will be required to
resubmit this assessment. Your trainer/assessor will remain available to support you
throughout the assessment process.
Active Participation
It is a condition of enrolment that you actively participate in your studies. Active
participation is attending classes and completing all of your assessment tasks on time.
Assessment Types
 Direct observation
 Portfolios/projects
 Question and answers (verbal or written)
 Presentations
The assessment tasks in this workbook assess aspects of all the elements, performance
criteria, skills and knowledge and performance requirements of this unit of competency.
To demonstrate competence in this unit you must undertake all required activities in this
workbook and have these tasks deemed satisfactory by your trainer/assessor. If you do not
answer some questions or perform certain tasks, you will be deemed to be Not Yet
Satisfactory; your trainer/assessor may ask you supplementary questions to determine your
competence. Once you have demonstrated the required level of performance, you will be
deemed Competent in this unit.
BSBCRT511 – Develop critical thinking in others Assessment Workbook V1.0221 6

As part of the assessment process, all learners must abide by any relevant assessment
policies as provided during your classes.
If you feel you are not yet ready to be assessed or that this assessment is unfair, please
contact your assessor to discuss your options. You have the right to formally appeal any
outcome and, if you wish to do so, discuss this with your trainer/assessor.
Written Work
Assessment tasks are used to measure your understanding and underpinning skills and
knowledge of the overall unit of competency. When undertaking any written assessment
tasks, please ensure that you address the following criteria:
 Address each question including any sub-points
 Demonstrate that you have researched the topic thoroughly
 Cover the topic in a logical and structured manner
 Your assessment tasks are well presented, well referenced and word processed
 Your assessment tasks include your full legal name on each and every page and the
unit code
 Assessments must be typed using document software such as (or similar to) MS
Office
 Handwritten assessments will not be accepted (unless, prior written permission is
given)
Feedback to the Learner
Feedback on a learners’ assessment performance is a vital element in their learning. Its
purpose is to justify to learners how their competency was assessed, as well as to identify
and reward specific qualities in their work, to recommend aspects needing improvement,
and to guide learners on what steps to take.
Feedback should:
• Guide learners to adapt and adjust their learning strategies
BSBCRT511 – Develop critical thinking in others Assessment Workbook V1.0221 7

• Guide trainers/assessors to adapt and adjust their teaching to accommodate a
learners’ needs
• Be a pivotal feature of learning and assessment design
• Focus on course and unit learning outcomes
• Guide learners to become independent and self-reflective learners and improve
their own self awareness
• Acknowledge the developmental nature of learning.
Competency Outcome
There are two outcomes of assessments:
o S = Satisfactory
o NYC = Not Yet Competent - requires more training and experience
Once the learner has satisfactorily completed all the tasks for this unit the learner will be
awarded “Competent” (C) or “Not yet Competent” (NYC) as the overall unit of competency
result.
If you are deemed “Not Yet Competent” you will be provided with feedback from your
assessor and will be given another chance to resubmit your assessment task(s). Please refer
to your VET Learner Handbook for further information.
Additional Evidence
If we, at our sole discretion, determine that we require additional or alternative
information/evidence in order to determine competency, you must provide us with such
information/evidence, subject to privacy and confidentiality. We retain this right at any
time, including after the submission of your assessments.
Academic Integrity
Academic Integrity is about the honest presentation of your work. It means acknowledging
the work of others while developing your own insights, knowledge, and ideas.
As a learner, you are required to:
BSBCRT511 – Develop critical thinking in others Assessment Workbook V1.0221 8