Assessment (Management & operation).

Assessment
(Management &
operation)

Contents
INTRODUCTION...........................................................................................................................3
TASK1.............................................................................................................................................3
P1: Examine the roles and characteristic of manger & leader................................................3
TASK2.............................................................................................................................................5
P2: Role of leaders and functions of managers in different situation of business..................5
P3: Describe different theories and models of leadership......................................................6
TASK3.............................................................................................................................................8
P4: Approaches of operation management with role of leaders & managers........................8
P5: Importance and values of operation management within attainment of goals of Uber. 10
TASK4...........................................................................................................................................12
P6: Define the factors that has an influence on operation management and decision-making of
managers & leaders of Uber.................................................................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14
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INTRODUCTION
Management is considered as the coordination and administration of activities and tasks
to accomplish a goal or objectives of business. These activities includes setting of plans and
strategies for organisation, coordinating of staff's efforts to achievement of these goals by
application & implementation of available resources (What Is Management? 2020). It is an
important part of every business entity and responsible of managing & controlling of works,
human resources and entire firm.
Uber Technologies Inc. is a multinational transportation company based in America. It
was founded by Travis Kalanick & Garrett Camp in 2009 and headquarter of it is located in San
Francisco, California, US. Uber provides variety of services including transportation, food and
package delivery services, couriers with the help of partnership with electric bicycles, scooter
rental etc.
This is report which is based on the topic management and operations of Uber
Technologies Inc. within which different aspects are covered. Roles, characteristics of managers
and leaders, function of manager within different areas of business are considered in this report.
Moreover, different styles of leadership, role and importance of operation management in
business objectives are explained. At last factors that affect manager & leaders decision-making
are discussed within the report.
TASK1
P1: Examine the roles and characteristic of manger & leader.
Manager: A manager is the person from upper level who has the responsibility to plan
strategies for business, assign roles & duties to sub-ordinates, directing behaviours or
performance of employees and managing the operation of entire organisation.
Leader: A person who holds the duty or responsibility to encourage & motivates
employees for hard work & accomplishment of common objectives, influencing them for co-
operation and co-ordination between groups (Reid and Sanders, 2019).
Characteristic of leader & manager: Feature or characteristic defines the nature of any
object. In terms of Uber Technologies Inc. comparison between features and characteristic of
leaders & managers are considered below:
Basis of comparison Leader Manager
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