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Assessment | Role of HR | Assignment

   

Added on  2020-12-30

10 Pages2555 Words83 Views
Assessment

Table of ContentsINTRODUCTION...........................................................................................................................11.Organisation structure, goals, values, mission and size...........................................................12.Customers of company and their expectation form organisation.............................................23. SWOT analysis........................................................................................................................34. Role of employees in organisation and their support towards organisational goals...............35. Training and development and its importance for organisation..............................................46. HR Role and its importance to organisation...........................................................................57.Required Skills and Knowledge required to carry out role of HR...........................................68.Training and Development requirements.................................................................................6CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................8

INTRODUCTIONStarbucks corporation is a coffee house chain engage in the offering of providing widerange of coffee included, espresso, latte, cappuccino, Frappuccino and more (Lemus, 2015).Company was established in the year 1971 and operate their functions in more than 30,000locations in the world. In this report, formative discussions has been conducted on, organisationstructure, size, values, goals and mission in addition with this, customers expectations formorganisation and SWOT analysis of company is covered in this report. Along with this,appropriate role of employees within organisation and constructive concept of training anddevelopment is included in this report. 1.Organisation structure, goals, values, mission and sizeStarbucks Corporation is a coffee house chain and was founded in the year 1971 withhaving more than 30,000 shops operating worldwide. Company offer different types of hot andcold drinks along with whole-bean coffee range with micro ground instant coffee. Starbucks isspecialised for its caffe latte, espresso and Cappuccino. Company operates its business in retailcoffee and snack industry. Structure:Starbucks Corporation implemented matrix organizational structure in its organisationalconstitution which is mainly a hybrid mixture of various types of feature such as, Functionalhierarchy, product-based divisions, teams and geographic division. All these features, supportsStarbucks to gain more competitive advantages. Hybrid mixture of company structure benefitscompany to keeps on growing their business despite of having competitive pressure ininternational market. Mentioned below matrix organisational structure of Starbucks is brieflydescribed below:Functional Hierarchy: In this hierarchy, company have grouping based enterprise function. In this, Starbuckshold HR department, marketing department and finance department at their top corporatestructural level and all these departmental units have authority to take decisions. For example,HR department of Starbucks is responsible to implement effective policies for all outlets ofcompany's cafes. While functional department is having the authority for company widedevelopment and adoption of different set of competitive and growth strategies 1

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