This essay critically analyzes the impact of strategic HRM on organizational effectiveness. It examines theories, empirical evidence, and ethical aspects of SHRM. The research suggests that strategic HRM plays a crucial role in improving organizational performance.
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Assessment Task 1: Critical Analysis Essay 1
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Introduction The effective management of human resources is regarded to be highly critical in promoting the success and growth of a business organization. The linking of the human resource functions as per the strategic objectives of the organization is highly essential for enhancing the organizational effectiveness. Organizational effectiveness can be assessed by analysis of its ability in achieving the desired outcomes. It depends on the presence of right people ate the right jobs and time to meet the external changing requirements and this can be ensured by the presence of an effective HRM strategy within an organization. In this context, the present essay is developedforanalyzingthethesisstatementthatwhetherstrategicHRMcontributesto increasing the organizational effectiveness. This has been carried out through conducting an analysis of the strategic HRM theories and by providing relative empirical research evidence. CriticallyAnalyzingtheimpactofHumanResourceManagementStrategyon Organizational Performance The research by Albrecht and Bakker (2015) has stated that the major objective of business organizations is to achieve high level of competency in the external marketplace for promoting sustainable growth and development. This can be achieved through developing distinctive set of employment policies, programs and practices through ensuring the presence of aneffectiveHRMstrategy.Thisisbecauseemployeesareresponsibleforpromoting organizational development through improving its productivity and thus profitability. Employees are regarded as the most valuable asset promoting an organization to achieve competitive advantage. Therefore, the effective management of human resources is regarded as highly important for improving the organizational performance and development. The strategic role of human resources is very important for influencing the attitudes and behaviors of employees contributing to organizational growth and development (Albrecht and Bakker, 2015). Richard and Johnson (2010) have examined the research studies conducting in relation to examining the impact of SHRM practices have argued that there is higher impact of the strategic human resource management on the productivity, financial performance and employee turnover. Strategic human resource management can be regarded as the practice of attaining, developing, rewarding and retaining employees for improving the organizational performance. It can be 2
regarded as strategies developed for aligning the employee goals with the long-term objectives of an organization by driving improvement in the strategic human resource planning process. The aligning of the human resources with the strategic goals and objectives leads to driving the businessperformancethroughdevelopingahealthyworkplaceenvironment(Richardand Johnson, 2010). In this context, Ashraf (2012) has stated on the basis of the process approach theory of organizational effectiveness that that an organization need to uses its resources in an optimalmannerforachievingthedesiredoutcomes.Theorganizationaleffectivenessis dependent on its efficient internal health that is dependent on a healthy workplace environment. There is need for developing relations based on trust, honesty and goodwill between the employees for improving their morale and achieving higher organizational performance. The importance of developing a committed and dedicated workforce team is very important to improve the internal capabilities of an organization and thus driving its effectiveness. The study by Schuler and Jackson (2014) has regarded the most effective function of strategic HRM can be regarded as strategic recruitment and selection that has important role in driving the employee performance and influencing the organizational outcomes. The presence of employees having relevant knowledge, skills and attitudes is very critical for improving the work performance. Thus, strategic staffing can help in reducing the operational costs associated with poor performance, high staff turnover and customer dissatisfaction. The inappropriate selection ofselectioncanresultinnegativelyimpactingtheorganizationalperformanceandthus sustainingtheorganizationalgrowth(SchulerandJackson,2014).Also,thereishigher importanceofprovidingeffectivetraininganddevelopmentprogramsinimprovingthe employee and thus organizational performance. The training and development ensures that there is presence of right people at the right job and leads to improving the quality of work performance of employees. The goal of the training sessions is to enhance the employee motivation to carry out their various roles and responsibilities in an effective manner. This is because its leads to significant improvement in their skills and expertise and providing them chances of career advancement and growth. The increased employee performance contributes in optimizing the productivity of an organization (Cascio, 2019). As per Fitz-Enz and Mattox (2014) the strategic compensation is also used by the companiesforimprovingtheworkperformanceoftheemployees.Thehumanresource 3
managers tend to incorporate the use of performance based returns for assessing and providing rewards to the employees. It can be regarded as the most effective encouragement strategy that can be adopted by the human resource managers for motivating the employees to attain a desired set of objectives and goals. The use of performance based compensation can effectively lead in aligning the employee goals with the organizational objectives. In this context, it has been stated by the goal-setting theory that employees can be motivated to attain a desired set of objectives that can contribute to better task performance. The goals such as attaining increased rewards or incentivescanprovideencouragementtotheemployeesregardingworkmotivation.The alignment of the employee goals with the organizational goals can have a positive impact on the organizational performance as stated on the basis of goals-setting theory of strategic HRM (Fitz- Enz and Mattox, 2014). Kramar and Holland (2015) has argued that the role of performance management and appraisal systems can be regarded as highly critical for providing help to the organizations for attaining their productivity goals. The performance management framework can enable in improving the employee performance and meeting the organizational goals. The performance managementsystemofanorganizationemphasisonconductingreviewsofemployee performance on regular basis and thus identifying the gaps in their performance that need to be removedforpromotingorganizationalgrowth.Thefeedbackregardingtheemployee performance needs to be communicated to all the employees so that they can gain awareness regarding the improvement required in their work performance. The sue of performance appraisal feedback system such as 360 degree feedback enables in evaluation of an employee performance on the basis of feedback received from colleagues and through self-evaluation. The use of such performance evaluation system enables the human resource managers to compare the performance of employees against the standard set of objectives and goals and thus held in designing adequate strategies to improve their focus (Kramar and Holland, 2015). Çalişkan (2010) has argued that the two-factor theory of motivation has identifying two separate set of factors that can assist the human resource managers in improving the employee commitment and thus organizational productivity. These are known as motivation and hygiene factors that are required to be present within the workplace for improving the employee’s performance. The hygiene factors need to be present as its absence could result in causing 4
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employee dissatisfaction. The factors are wage, salaries, working conditions, job security and adequate company policies. On the other hand, there are separate set of motivational factors that need to be present for achieving personal growth and satisfaction. These factors are challenging work, job status, advancement opportunities, responsibility, sense of personal growth and recognition. Thus, it can be said that strategic human resource managers need to ensure the presenceofbothmotivatorsandhygienefactorsforimprovingemployeemoraleand commitment level towards an organization (Çalişkan, 2010). In this context, empirical evidence has been provided by Alaraqi (2017) by adopting the use of questionnaire and structural equation modeling for analyzing the relation between SHRM and the organizational performance,. The study is conducted on 15 oil companies within Iraq and it was inferred with the use of Structural Equation Modeling that SHRM practices such as selection, training and compensation have a direct impact on the organizational performance. In addition to this, ether has been wide scientific researches held within the US and the UK in this content has inferred that HRM has a positive impact on improving the bottom line productivity. Also, Abioro (2013) have also provided empirical evidence in relation to examining the effect of employeemotivationontheorganizationalperformance.Thestudyadoptedtheuseof questionnaire for collection of primary data and organizational performance is regarded as dependentwhileemployeemotivationisindependentvariable,Thetestingofdifferent hypothesis with the sue of descriptive statistics have inferred that there is a positive impact of employee motivation on the organizational performance. Strategic human capital framework The strategic human resource management main aim is to facilitate and achieve the organization objectives through the development of consistent policies, programs and aligned collection of practices. As per the views of Jackson, Schuler and Jiang, 2014, strategic HRM has been defined as study of HRM systems or its subsystems and its relationship with elements of organization system that includes organization’s external and internal environment and its stakeholders. So, it can be said organization effective is critically dependent upon the strategic framework used for managing the human capital. Author has provided an aspirational framework for defining the multitude of strategic HRM elements and to incorporate all these elements in the empirical piece of work (Jackson, Schuler and Jiang, 2014). 5
(Source:https://smlr.rutgers.edu/sites/default/files/documents/faculty_staff_docs/Aspirational %20Framework%20for%20Strategic%20HR%20Annals%202014%20%282%29.pdf) There are many evidences that prove that implementing the right strategic human capital framework will help the management with required people to increase the organizational effectiveness. In this context,Belhaj and Tkiouat, 2017 have provided that human capital should be managed with strategic vision i.e. the need of human capital must be aligned with general strategic business. Hence, it has been proved that strategic human resource management plays an important role in achieving the vision and objectives of an organization through providing required employees and skills. Author, further analyzed in its research that SHRM begin with developing the common business strategy, common goals and common vision so that whole HR system can be developed on the ground which is effective and help in achieving the vision of organization. Author has provided general strategic human capital framework that begin with strategic planning and uses organizational quantitative and qualitative data to define the HR strategy (Belhaj and Tkiouat, 2017). Below is general strategic framework and proper steps: 6
(Source:https://thescipub.com/pdf/10.3844/ajassp.2017.286.293) Ethical Aspect of Strategic Human Resource Management (SHRM) The human resource managers also need to place high emphasis on developing ethical human resource policies ad programs to overcoming the possibility of employee conflict and maximizing their organizational commitment level. Ethical issues are regarded as the most difficultoneforhandlingthehumanresourcemanagementissuessuchasemployee remuneration, benefits, industrial relations and health and safety. The ethical HR issues can be depicted as follows: 7
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(Source:https://www.omicsonline.org/open-access/relationship-between-shrm-and-organizational- performance-among-iraqi-oil-companies-2375-4389-1000241.php?aid=87590) Compensation issues: These are the ethical issues relating to determining the adequate salaries and wages for the employees. It is highly important for HR managers to develop adequate compensation system that leads to improving employee productivity in support of the top management (Pease, Byerly and Fitz-Enz, 2015). Discrimination: It is highly important for HR managers to draft specific policies and programs that prevent discrimination of the employees on the basis of their race, gender of origination to overcome gender equality (DeVoorde, Paauwe and Veldhoven, 2012). Employment Issues: The HR managers need to maintain fair employee hiring and recruitment policy to prevent the ethical issue of recruiting someone on recommendation Performance Appraisal: the performance appraisal process should be fair and transparent with employees receiving proper feedback regarding their performance and regarding the employees on the basis of their performance. There should be no discrimination among the employees regarding their promotion and increase in salaries and wages but it should be strictly according to the performance appraisal system (Boxall and Purcell, 2016). Safety and Heath: It is highly important for the HR managers to ensure that there is presence of proper occupational risk mitigation and emergency plans for ensuring the safety and well-being of all employees. The development of a healthy workplace with adequate infrastructure and technologies and systems is the responsibility of HR to provide proper condition of work to the employees. RestructuringandLayoffs:Theconditionsandpoliciesregardingthelayoffsand restructuring should be proper and well-communicated to the employees (Towler, 2018). 8
Conclusion It can be stated from the overall discussion held within the essay that human resources are a source of promoting competitive advantage to the firms. The human resource strategy have acriticalroleinimprovingtheorganizationalperformancethroughdrivingemployee motivational and commitment level. The HR role is highly important for an organization in developing a committed and dedicated workforce team and thus influences the organizational performance. As such, it can be re-stated on the basis of overall discussion that strategic HRM contributes largely in improving the organizational effectiveness. 9
References Abiro, M.A. 2013. Effect of employee motivation on organizational performance.Actade Gerencia Ciencia1(3), pp. 18-26. Alaraqi, A. 2017. Relationship between SHRM and Organizational Performance among Iraqi Oil Companies.Journal of Global Economics. Albrecht, S.L. and Bakker A.B. 2015. Employee engagement, human resource management practicesandcompetitiveadvantage:anintegratedapproach.JournalofOrganizational Effectiveness: People and Performance2 (7). Ashraf, G. 2012. A Review on the Models of Organizational Effectiveness: A Look at Cameron's Model in Higher Education.International Education Studies5(2), pp. 80-87. Belhaj, R. and Tkiouat, M. 2017. A new Framework of Strategic Human Resource Management (SHRM) Based on Quantitative and Qualitative Data.American Journal of Applied Sciences, 14(2), pp. 286-293. Boxall, P. and Purcell,J. 2016.Strategy and Human Resource Management.Macmillan International. UK: London. Çalişkan, N. 2010. The Impact Of Strategic Human Resource Management On Organizational Performance.Journal of Naval Science and Engineering6(2), pp.100-116. Cascio, W. 2019.Managing Human Resources, 11th edn. McGraw-Hill, USA. DeVoorde, K.V., Paauwe, J. and Veldhoven, M.V. 2012. Employee well-being and the HRM- organizational performance relationship: a review of quantitative studies.International Journal of Management Reviews14 (4), pp. 391-40. Fitz-Enz J. and Mattox, J. 2014.Predictive Analytics for Human Resources. John Wiley & Sons. NewYork: USA. Jackson, S., Schuler, R., and Jiang, K. 2014. An Aspirational Framework for Strategic Human Resource Management.The Academy of Management Annals, 8(1), pp. 1-56. 10
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Kramar, R. and Holland, P. 2015.Capstone HRM: Dynamics and Ambiguity in the Workplace. Tilde Publishing, Prahran: Australia. Pease, G, Byerly B. and Fitz-Enz, F. 2015.Human Capital Analytics: How to Harness the Potential of Your organization's greatest asset. John Wiley & Sons. NewYork: USA. Richard, O. and Johnson, N. 2010. Strategic human resource management effectiveness and firm performance. The International Journal of Human Resource Management12(2), pp.229-310. Schuler, R. and Jackson, S. 2014. Human resource management and organizational effectiveness. Journal of Organizational Effectiveness: People and Performance1(1), pp. 35-55. Towler, A. 2018. Strategic Human Resource Management Framework for High Performance Organizations:Whatdoestheevidencetellus.[Online].Availableat: https://www.ckju.net/en/dossier/strategic-human-resource-management-framework-high- performance-organizations-what-does-evidence-tell-us/1245[Accessed on: 30 August 2019]. 11