IT Project Management and Leadership

This assignment delves into the essential skills required for effective IT project management. It emphasizes the crucial role of leadership in guiding teams, fostering collaboration, and ensuring successful project outcomes. The document outlines various strategies for effective communication, conflict resolution, and delegation within an IT project environment.

ICT Project Management
Assessment item 2: Team work and reflection
Student’s Name
17Name of University

Assessment Item 2: Team work and reflection
Table of Contents
Part One...........................................................................................................................2
Project Name / Team / Description...............................................................................2
Team Charter................................................................................................................2
Part Two...........................................................................................................................5
Learning Cycles............................................................................................................5
Part Three........................................................................................................................ 7
Communication Plan.....................................................................................................7
Part Four.......................................................................................................................... 9
Reflection......................................................................................................................9
References.......................................................................................................................9
1

Assessment Item 2: Team work and reflection
Part One
Project Name / Team / Description
Name of the Project: RALS Solution
Name of Team: Consultants for RALS
Description of the
Project:
RALS Solutions project is awarded to Virtucon Consultancy by
Globex for building up a programmed roaster framework for the
volunteers who take part in 'Riverina Agriculture and Lifestyle
Show (RALS)' which is being organized by Globex every year.
Since the benefit from the show shall go to the charity of ICV,
Virtucon likewise chose to execute the management activities
at non chargeable basis.
Members:
Harsh Patel, Project Manager, 0414032602
Amjad Iqbal, Team Member, 0450065803
Shahmeen Sultana, Team Member, 0469772216
Team Charter
Skills and
Knowledge
Inventory
Team members maintain the sufficient specialized learning in
technical aspects like programming with necessary certification
course, information gathering system, information arranging and
rank the prerequisite framework etc.
The members also have all required correspondence and initiative
aptitudes like recognizing the partners effectively, break down them
effectively, certain about taking choices, self-motivated for effective
in isolate working culture, capable to oversee clashes
administrations and must be a group specialist and enjoys working
in a group (Stevens, 1994).
Roles and
Responsibilities
Harsh Patel: being the project manager, he shall coordinate
between the team members and among all external and internal
stakeholders
Amjad Iqbal: being the team member, he shall be working with the
volunteers to collect the information required to be entered in to the
system for developing the software
Shahmeen Sultana: being the team members, she shall be looking
after the back-office work like data entry, data management, etc.
But, Amjad and Shahmeen should exchange rotate their work
every week.
Team
Communications
We three must meet everyday morning for discussing g the plan for
the day and shall take stock of yesterday’s progress.
We all need to be constantly in touch through e-mail, what’s app,
2

Assessment Item 2: Team work and reflection
phone etc.
We need to clear about each other’s area of interest, respect eact
other, adopt open-door policy, standardize the protocols etc (Karthik,
2014).
We shall protect our data and store in the master central location
so that we all can access it from anywhere
Team Rules &
Expectations
Objective: the only and prime objective of team members is to
satisfy stakeholder’s expectations
Previous experience working as a group:
There is always a positive and negative side of the group activity
the positivity is the energy in collaboration can be brought by
keeping up clearness in objective with clear positive goal and
liberal. And at the same time it can have negative effects as well if
not dealt with legitimately like with the inaccessibility of clear goal
and objective can prompt clash lastly less efficiency or even by
having other issue like preference.
Group value: a good value system in team can make the project
management work much easier ( Project Management Institute, 2010).
The values are to always find way for the betterment of the team,
each team members are passionate about their job, and all must
maintain transparency in the system of working to build trust.
Code of Ethics: for the sustainable performance of a group code of
ethics and following it with positive mind is very much important
(Ireland & Parry, 1982). The team must obey all the policies of the
organization and should never go beyond the boundaries, the
attitude towards the team must always be protective and always
share the right data and information among the team an never hide
any facts from the team.
Rules and Expectations: there are some actions which should be
avoided while working in team:
Never miss the meeting, always follow proper leave management
system, take decisions after consultation only
There are many things should be followed by the team like, they
should always follow the office discipline, must share all information
with the team, attend morning meeting to gat and be updated on
the status and always work with full enthustically.
(Signature) (Signature) (Signature)
Harsh Patel,
Project Manager
Amjad Iqbal,
Team Member
Shahmeen Sultana,
Team Member
3

Assessment Item 2: Team work and reflection
Part Two
Learning Cycles
Organiser Scribe
Harsh Patel, Project Manager
Amjad Iqbal, Team Member (rotational
weekly basis)
Shahmeen Sultana, Team Member
(rotational weekly basis)
Team’s Learning Record
Facts
(Known)
Assumptions
(Known but not confirmed)
Questions
(Unknown)
The profit generated by the
show shall be handed over
to ICV
There shall not be any cost
constraints in between the
project
Hope there will not be any
cost overrun, but how to
tackle it if it happens
Virtucon consultants shall
conduct the project
management activities free
of cost as per the long
association
There shall not be any time
constraints in between the
project
Hope there will not be any
time schedule overrun, but
how to tackle it if it happens
All the information of
volunteers need to be
collected and entered in the
system
The data provided by
volunteers are true and
correct
How to avoid any conflict
due to miss match of the
data provided and the
document submitted by
volunteers
Proper resources shall be
available throughout the
project life cycle
How to order the hardware,
Globex or Virtucon shall
order it
Does the meal system is
also required to be included
4

Assessment Item 2: Team work and reflection
in the system
Does the transportation
system for carrying the
volunteers also need to be
considered in the system
and roster development
Action Plan for the questions in team’s learning
Questions
(Unknown)
Action
(To convert Unknown to Known) By Whom By When
Hope there will not be
any cost overrun, but
how to tackle it if it
happens
Meeting need to be organized
along with Globex and
Virtucon management to
resolve the issue
Harsh Patel,
Project
Manager
Before start
of project
Hope there will not be
any time schedule
overrun, but how to
tackle it if it happens
Change control system need
to be formalized
Harsh Patel,
Project
Manager
Before start
of project
How to avoid any conflict
due to miss match of the
data provided and the
document submitted by
volunteers
The different organizations
with whom they are associated
with shall be asked through
proper channel for the
confirmation
Amjad Iqbal,
Team
Member
Need to
finalize
during
requirement
finalization
stage
How to order the
hardware, either Globex
or Virtucon need to order
it
Proper procurement
management plan need to be
developed before the
commencement of the work
Harsh Patel,
Project
Manager
Need to be
finalized in
planning
stage
Does the meal system is
also required to be
included in the system
Requirement finalization
meeting with Globex and
RALS employees need to be
Shahmeen
Sultana,
Team
Need to
finalize
during
5

Assessment Item 2: Team work and reflection
fixed an documented properly Member
requirement
finalization
stage
Does the transportation
system for carrying the
volunteers also need to
be considered in the
system and roster
development
Requirement finalization
meeting with Globex and
RALS employees need to be
fixed an documented properly
Shahmeen
Sultana,
Team
Member
Need to
finalize
during
requirement
finalization
stage
Part Three
Communication Plan
Stakeholde
r name
Information
to be shared
Frequency
of
informatio
n
exchange
Location of
informatio
n
exchange
Purpose of
communicatio
n
Mechanism for
communicatio
n
Hardcopy, pdf,
ppt, word,
email, etc
Who What When Where Why How
Globex
Board
Members,
Sponsor
Progress
report, trend
analysis
report, cost
analysis
report,
change
managemen
t status
Fortnightly Globex
Board
member’s
room
Provide proper
information to
take decision
in case of any
change
Hardcopy, pdf,
ppt, word and
e-mail all sorts
of presentation
are required
Virtucon
Board
Members,
Owner
Progress
report, trend
analysis
report, cost
analysis
report,
change
managemen
t status
Fortnightly Virtucon
Board
member’s
room
Provide proper
information to
take decision
in case of any
change
Hardcopy, pdf,
ppt, word and
e-mail all sorts
of presentation
are required
RALS Progress Fortnightly Meeting Provide E-mail,
6

Assessment Item 2: Team work and reflection
Employees report,
change
managemen
t status,
weekly
progress
report
, Weekly room & E-
mail
information
regarding the
progress of the
project to keep
them on same
track
hardcopy
Harsh
Patel,
Project
Manager
All reports
being
developed in
the project
Fortnightly
, Weekly,
Daily
Meeting
room,
phone,
what’s app
& E-mail
Being the
central
coordinator
among all the
stakeholders
need to be
updated from
all corners of
the project
Hardcopy, pdf,
ppt, word and
e-mail all sorts
of presentation
are required
Amjad
Iqbal, Team
Member
All reports
being
developed in
the project
Fortnightly
, Weekly,
Daily
Meeting
room,
phone,
what’s app
& E-mail
Being the core
team member,
all the
information
equal to that of
project
manager need
to be available
Hardcopy, pdf,
ppt, word and
e-mail all sorts
of presentation
are required
Shahmeen
Sultana,
Team
Member
All reports
being
developed in
the project
Fortnightly
, Weekly,
Daily
Meeting
room,
phone,
what’s app
& E-mail
Being the core
team member,
all the
information
equal to that of
project
manager need
to be available
Hardcopy, pdf,
ppt, word and
e-mail all sorts
of presentation
are required
Volunteers All daily
reports with
next day
plan
Daily Meeting
room, E-
mail
To update
them
regarding their
turn to update
the various
required
information for
the project
Hardcopy & E-
mail
7

Assessment Item 2: Team work and reflection
Part Four
Reflection
In modern days the leadership skill need to have a mix of project manager and
leadership skills. The leadership skills setting example for others to follow, good
listening skill, good ethical behavior and consistency, trustworthy, good hold on
communication, negotiation, conflict resolution and problem solving are required to be
present in a leader or project manager to set the example for others and motivate the
whole team along with the capability to delegate the work equally among the team
members so that none of them feel like overloaded (Krahn & Hartment, 2006). Exactly the
same leadership skills are also used in the current report development and I could
experience the same while developing the assessment like the every one of the issues
been understood, collaboration is been persuaded, devoted the greater part of the work
to group, characterized tenets and parts of members.
An IT project manager need to have few technical entry requirement that’s it, then all
other skills required are of leadership like excellent communication skill, team builder to
maintain adequate quality of work, superb communication skill to coordinate among the
group, delegation of work equally among the team members, keep the motivational level
always high, very rigid in decisions but equally flexible to hear from others (National
Careers Service, 2017). Good analysis techniques and skills are also required for the
proper handling of large IT projects. The IT projects are normally very much time driven
in nature and all are handled by the human being, so specially in the field of IT the
project manager should have the leadership skills too to lead the team effectively and
bring out the great results of the project.
References
Project Management Institute. (2010). The Value of Project Management . Retrieved
September 5, 2017, from www.pmi.org:
8

Assessment Item 2: Team work and reflection
https://www.pmi.org/-/media/pmi/documents/public/pdf/white-papers/value-of-
project-management.pdf
Ireland, L. R., & Parry, M. H. (1982, December 1). Code of Ethics for Project Managers.
Retrieved September 5, 2017, from www.pmi.org:
https://www.pmi.org/learning/library/project-managers-code-of-ethics-10343
Karthik, M. (2014, July 30). 14 Ways to Help Teams Communicate Better. Retrieved
September 5, 2017, from Workshifting: http://www.workshifting.com/2014/07/14-
ways-help-teams-communicate-better.html
Krahn, J., & Hartment, F. (2006). Effective project leadership: a combination of project
manager skills and competencies in context. Skill Development. Newtown
Square: Project Management Institute.
National Careers Service. (2017, April 11). IT project manager. Retrieved September 5,
2017, from https://nationalcareersservice.direct.gov.uk:
https://nationalcareersservice.direct.gov.uk/job-profiles/it-project-manager#
Stevens, M. J. (1994). The Knowledge, Skill, and Ability Requirement for Teamwork:
Implications for Human Resource Management. Journal of Management, 503-
530.
9