Personal and Managerial Effectiveness

This article discusses the challenges faced by organizations in managing diversity in the workplace and provides solutions for effective management. It also explores the concept of personal and managerial effectiveness and its importance in HR activities. Find study material and solved assignments on Desklib.

Personal and Managerial
Effectiveness

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Challenges which faced by organisation in order to diversity in the workplace........................3
Solutions regarding the managing diversity in the workplace....................................................6
Recommendations.......................................................................................................................8
CONCLUSION...............................................................................................................................9
REFERNCES.................................................................................................................................10

INTRODUCTION
Personal and managerial effectiveness refers to those which includes HR managers
responsibility to hiring and managing workforce at workplace in order to increasing
effectiveness of organisation and it includes hiring those employees which are capable and able
to performed activities effectively and efficiently. These are long process because organisation
incurred heavy cost because they recruiting person so they providing all the facility and
performing all the human resources functions. It considers as recruiting, orientation programme,
training, motivation and monitoring of performance. These are time consuming process which
HR mangers plays vital role in order to conducting proper training and encouraging to enhancing
employees engagement programmes (Allen, 2017). It developing 360 degree performance
appraisal programme on that basis evaluate performance of employees. The paper consist is
Managing diversified workforce at workplace is wider and broader concept it includes of
organisation facing so many challenges because employees come from different background and
culture so their opinions and ideas are vary. It includes various perspective so mangers essential
to utilizing many tools and techniques in order to properly managing workforce at workplace.
There are providing solution which helps to effectively managing workforce at workplace in
order to providing healthy and positive working environment it helps to building strong
relationship with employers and employees. These processes helps to reducing confusion,
conflicts and bias between the employees and essential to developing effective communication
process which smoothly flow of information from mangers to employees.
TASK 1
Challenges which faced by organisation in order to diversity in the workplace
When individuals were joined organisation after the accomplishing of graduation so they
learned lot of things which helps to developing in professional career. In present context,
Organisation faces ample numbers of challenges regarding environment and technology changes
very fast. When employees and organisation both were face difficulty in order to effectively
perform the work (Diversity.Caven, and et. al., 2017). In United Kingdom most of organisation
faces such challenges regarding diversity of workforce which result as different races, genders,
sexuality orientations, ages, ethical, political affiliation, technology, working environment and
culture. HR department plays vital role in an organisation they hiring the ample numbers of

employees which helps to improved the productivity and profitability of company. They mostly
hiring that workforce which are capable and ample to performed the work in effective manner as
well as achieving targets. HR manager of organisation conducting various training programmes
and seminars in order to providing training to their employees which result as performing
business activity smoothly and gaining competitive advantages (Hight, D.L., 2017). It includes
improving effectiveness of organisation as well as considering various activities so increasing
employee’s engagement. Superiors managed the work and motivating employees they participate
in activities so they easily building strong relationship with other employees. It involves various
measure which taken by managers in order to motivating and encouraging employees towards
the work so they performs better way. HR manager of company solve the problems of
employee's and they effectively adapting redresses system which listen the problem and
providing best solution of their query. On that basis providing good and health working
environment to employees because diverse workforce work in the organisation they belongs
from different culture as well as background. Today’s environment very fast so success and
growth of organisation depends on these factors. It includes companies using new emerging
trend and evolve the differences of culture which affect the workplace effectively. Diversity is
wider and broader concept and these term basically used for modern workforce working in an
organisation. In these concept depends the company profitability and productivity because
employees as valuable asset of organisation. Environment, trends and technology both are affect
the diversity of workforce so accordingly organisation using various tools and techniques in
order to achieving success and growth. There are ample numbers of challenges of diversity in the
workplace which are discussed below.
Ethnic and cultural differences-: These are the biggest challenges for an organisation in
order employees come from different background and culture. It includes their are come from
different countries so their beliefs, tradition and culture are different which affect the
performance of employees (Syed, 2020). Mangers using various techniques to managing diversify
workforce so establishing new methods and changing trends so it effectively manages along with
achieving organisation goal and objective of company.
Differences in language and communication-: it includes employees come from
different region so their language and way of communication are different so accordingly
difficult to managing the diversity of workforce. It considered as various aspect which followed

by HR manger because workforce work effectively and their work are not suffered. Most of
organisation face this problems because they difficult to understand their language so increasing
chances of conflicts and confusion between employees. It involves most of company using work
shifts so they easily managing diversify workforce at workplace. It includes their generation
have different thinking, view, review and opinion as well as perceptions which are not matching
for each group (Mercer, 2017).
Respecting and accepting the differences of others-: These issues arise from on the basis
of different culture and background so this issue arises due to lack of understanding to each
other. Employees working in organisation so they are not respecting to each other and not
understand so mangers of company face big issues and problems. Subordinates working in team
so arise conflicts and confusion because they cannot understand perspective and idea which
affect the profitability and productivity of company. It considered as de-respect to each other and
cannot developing team spirit between them. Age groups and culture is difference so their
working style as well as methods are different so they difficult to make bonding and relationship
between the employers and employees.
Too many opinions-: there are ample numbers of employees working at workplace with
the different background and experience, diversify employees groups with come from different
backgrounds and experience so they using various approaches with same scenario (Kühlmann,
2017). There are different ideas, perspective and view on the same concept so it difficult to
managing diverse employees. There are ample numbers of opinions generating confusion and
conflicts and failure to solve the problems in effectively. There are too many ideas and opinions
failure in order to solve query which result as reducing profitability and productivity of
company.
Diversity implementing challenges-: There are diverse workforce so it is challenge for
an organisation which difficult to implement because ample numbers of plans. Diverse means
different resource and have different plan and their way of work is also vary. It is the
responsibility of managers to managing diversify workforce effectively and they using new
techniques or developing proper communication system in order to effectively implemented.
Retain bad talent-: It includes organisation retaining bad talents for longer period of time
which cannot contribute in productivity and profitability of company. It is not considered as
valuable asset of an organisation. It involves measures employees’ performance on the basis of

their set benchmark and they cannot achieving and consistently perform poor which affect
productivity of company.
Successful management of diversity in the workplace-: Successful management is not
sufficient for diversified workforce so essential to preparing effective business plan and team
leaders or managers responsible to assigned task to their employees and motivating to perform
better way but organisation face problem relating to preparing proper plan. Top level of
management plays vital role but they have too many responsibility too managing employees in
order to preparing policy, rules and guidelines (Booysen and et. al., 2018).
There are ample numbers of solutions which helps to managing diversified workforce. It
is responsibility of mangers to managing the workforce effectively on that basis they utilising
various techniques and tools such as follows.
Solutions regarding the managing diversity in the workplace
Managing diversity at workplace these is the biggest challenges for an organisation but
they are essential to utilizing new methods and strategies in order to effectively developing and
managing workforce which result as enhancing the profitability and productivity of company.
HR professionals adapting developing new strategies in order to make concerned and putting
efforts to encouraging developing heterogeneous environment, promoting different culture and
using conflict management system which helps to solve the various issues. There are ample
numbers of solutions which are followed.
Prioritize communication-: To managing diversified so mangers categorised important
communication which includes as policies, procedures, safety rules and other important
information so designed in that way to reducing language barrier. These strategies are important
because employees come from different background and culture so they face communication
problem which affect the activities and business function of an organisation.
Treat each employee as an individual-: These are second approach or solution to
managing diversified workforce in order to avoid these perspective when employees belongs
from different culture and background so the judge their performance on the basis of their
activities which are performed in an organisation. It is judging them on the basis of their skills,
knowledge and education not from background and culture (Goldberg and et. al., 2019). Encourage
and motivating employees to work in diverse groups-: in an organisation each and employees
comes from different background so mangers motivating to work in diversified groups and

developing team spirit between the employees. They conducting positive working environment
which helps to reducing conflicts and biased between the employees. Enhancing employees
engagement programmes which result as motivating and encouraging employees towards the
work and activities performed in effectively.
Set standard criteria-: It includes organisation set the rules, regulation and criteria which
essential to follow the all group of employees. It is essential because employees come from
different background and culture so they essential each and employees adhered to follow such
rules, regulations and guidelines and considered as discipline. It refers to employees treated
equally and they are not created differentiated among the employees (Booysen and et. al., 2018).
Be open minded-: HR managers hiring employees so they motivating and encouraging to
employees in order to developing own experience, background and culture are not value for
organisation so they creating good behaviour for each and every employees. It includes
managing diversified workforce at effectively and efficiently in order to achieving organisation
goal and objective of company. Managers used various function in order to acquire good talent
for future period of time.
Hiring-: HR managers recruiting person who have capable and able to performed the
organisation activities and task effectively which helps to enhancing profitability and
productivity of company. It includes building strong relationship with employees and employers
so they developing good and healthy working environment. It is hiring talent or valuable asset
for an organisation which not focusing on culture and backgrounds. It involves leadership
evaluating the work, talent and knowledge in order to performing work effectively and
efficiently. Organisation focusing on talent employees not from backgrounds and culture and
qualified people are opened minded they are not focusing on such concerns. There are ample
numbers of methods which are followed by organisation in order to recruiting employees at
workplace (Riccò, 2017).
 Establishing diversified interview panel which helps to ensure candidates are choosing
position which most suitable for that. It is the responsibility of managers they motivated
and train employees regarding interview questions. For example, it includes question
about an applicant personal life, background and culture.
 Recruiting department hiring those candidates which more creative and practical
personality which performed task in different manner so it is the best way to managing

diversified workforce. For example, if an organisation mostly hiring female candidates in
the engineering department due to professional groups carter to women in engineering
because they are more creative in order to performed the work various ways.
Therefore, it includes various tools and techniques in order to managing diversified
workforce at workplace. It involves organisation facing various challenges which adapting
effective techniques to minimizing such issues so find out the best solution in order to retaining
employees for longer period of time (Cho and et. al., 2017). It is responsibility of manager of
organisation they developing smooth flow of communication so employees effectively
performed activities. Most organisation followed hierarchical system which refers to information
flow from to bottom which result as eliminates conflicts, confusion and biases between the
employees and employers. It considers as solution which leaders to followed in order to
managing diversified workforce at workplace.
Recommendations
Manage diversity in the workplace
To manage diversity in the workplace must follow following recommendation
 Prioritize communication at work place to effective communication among employees.
 Give attention to each individual, encourage success of an individual without considering
his background.
 Work in diverse team, by this way employees start to value one another and breakdown
misunderstandings.
 Set a standard of rules.
 Open minded encourage employees to achieve their goals.
 Hiring recruit from different background.
 To appoint a diverse workforce, make a interview panel and select candidates according
to suitable position.
 Form effective policy to protect their rights.
 Documentation of policies, help to well communication and policies review on new
hiring and update policy. After that updated policy share with other employees.
 Follow code of conduct.
 Compensation and benefits policy.

 In zero tolerance policy, prohibit gender and sexual abuse. For this make a complaint
policy to report proper authority.
 Aware employees to coexist with diverse work force
 Follow diversity law resources like society of human resources management.
TASK 2
Covered in PPT
CONCLUSION
From the above report it has been concluded that, personal and managerial effectiveness
is wider and broader concept. It includes mainly HR activities which including Human resources
functions and HR mangers plays vital role in order to managing the diversified workforce at
workplace. It includes providing various training and seminar programmes to employee which
good for both organisation as well as employees because the exploit the new market opportunity.
Organisation used various tool and techniques which easily managing diversified workforce at
workplace. It includes various benefits which will managed the resource of an organisation it
helps to enhancing profitability and productivity of company. It considered as improving
effectiveness of organisation. There are included various solution and trends which utilizing by
company in order to reducing the conflicts and confusions between the employees and
employers. It refers to those establishing proper function and structure which manager easily
conducting activities in order to improving effectiveness of organisation. In addition to this, it
involves the various strategies and recommendation which utilizing by company improve the
performance and smoothly conducting business functions. It helps to developing the brand image
and goodwill at marketplace so easily attracting large numbers of customers.

REFERNCES
Books and Journals
Allen, B.J., 2017. Diversity. The International Encyclopedia of Organizational Communication,
pp.1-11.
Booysen, L.A., Bendl, R. and Pringle, J.K. eds., 2018. Handbook of research methods in
diversity management, equality and inclusion at work. Edward Elgar Publishing.
Caven, V. and Nachmias, S. eds., 2017. Hidden inequalities in the workplace: A guide to the
current challenges, issues and business solutions. Springer.
Cho, S., Kim, A. and Mor Barak, M.E., 2017. Does diversity matter? Exploring workforce
diversity, diversity management, and organizational performance in social
enterprises. Asian Social Work and Policy Review, 11(3), pp.193-204.
Conway, E. and Monks, K., 2017Hughes, C., 2018. The role of HRD in using diversity
intelligence to enhance leadership skill development and talent management
strategy. Advances in Developing Human Resources, 20(3), pp.259-262.
Goldberg, S.R., Kessler, L.L. and Govern, M., 2019. Fostering Diversity and Inclusion in the
Accounting Workplace. The CPA Journal, 89(12), pp.50-57.
Hamp, R., Ryan, D. and Carreras, P.E., 2020, November. The Practical Value of Workplace
Diversity and Inclusion in the Oil and Gas Sector. In SPE Asia Pacific Oil & Gas
Conference and Exhibition. Society of Petroleum Engineers.
Hight, D.L., 2017. Managing Workplace Diversity and Inclusion: A Psychological
Perspective. European Journal of Training and Development.
Howell, S.C., 2017. Managing urban diversity through differential inclusion in
Singapore. Environment and Planning D: Society and Space, 35(6), pp.1033-1052.
Kühlmann, T. and Heinz, R., 2017. Managing cultural diversity in small and medium-sized
organizations. Springer Fachmedien Wiesbaden.
Mercer, K.L., 2017. Roundtable—Workplace Diversity. Journal‐American Water Works
Association, 109(8), pp.56-63.

Riccò, R., 2017. Diversity Management: Bringing Equality, Equity, and Inclusion in the
Workplace. In Discrimination and Diversity: Concepts, Methodologies, Tools, and
Applications (pp. 1765-1790). IGI Global.