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Desklib - Online Library for Study Material with Solved Assignments, Essays, Dissertations

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Added on  2019-10-18

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The article discusses the real-life situation of an employee who worked in the FMCG sector of Singapore and faced issues with the general manager's behavior. The article analyzes the situation using two theoretical frameworks, namely, the behavioral approach and team leadership theory.

Desklib - Online Library for Study Material with Solved Assignments, Essays, Dissertations

   Added on 2019-10-18

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Running Head: ASSIGNEMT TMA02ASSIGNMENT TMA02[Document subtitle]
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ASSIGNMENT TMA021PART 1:The below given story is a real-life situation of mine. I worked in the FMCG sector of the Singapore for three months in order to get some experience. I was supposed to work in a team which had five members. Similarly, four teams were also there in our department. We all were supposed to report to the general manager of the company. The company appointed him as a general manager because he was a very dedicated and hardworking employee. He became the general manager eight years ago. As an employee, his records showed that he benefited the company by his unique skills and talent. He helped the company in maximizing profitability to a great extent, and he was very friendly with his colleagues and was very helpful and always motivated his team to achieve the desired target. Because of his past records, the company decided to promote him to the post of general manager. After he had become the general manager, the things were not the same as earlier. He started dominating his employees; he was not treating his employees adequately. During my time in that company, I felt so much pressurized and demotivated because he used to find mistakes in my work all the time. Wheneverour team or the other teams perform effectively and efficiently, we never get appreciated. He used to scold his employees all the time. There was an incident, one of my team member was badly insulted in front of everyone because he was sick and needed half day and he was not evengranted leave. On the very next day, our team member gave the resignation and left the job. We complained to the top managers about the attitude of the general manager. But, the top managers said that the company is getting profits because of him and it also benefitting the stakeholders. The top management was not ready to take any action against him. But his attitude was not appreciated by the employees at all because he was not a good leader as he was treating the employees like machines, not humans. He was not friendly at all, and he was very rude all the
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ASSIGNMENT TMA022time. Employees were afraid to ask him anything because he used to scold them. The company was generating profits because of his way of working but his behavior, attitude and the quality ofleadership were not acceptable by the employees. This was the major reason for the growing rateof attrition. The company was not doing anything in order to retain the employees. I also left the company because of the bad attitude of the general manager.PART 2:The two theoretical frameworks have been used in order to analyze the above-given situation. The theories are as follows:Behavioral approach-This approach is related to the aspects of human behavior like observation and measurement, andif the behavior is not acceptable, then it will become unlearned. It has been assumed by the behaviorists that the things which are real can be easily observed and the things like we cannot read a mind, unconsciousness, etc. but we can easily observe the behavior of the people like the way they act and react (Chemers, M. 2014). The behaviorist focuses on the attitude of the person; they don't try to read the mind of the person. The behavioral approach is useful in order to treat the anxiety of a person (Chiu et al., 2016). The good point of the general manager who has been treated as the protagonist for this case is that he was only concerned about the work andmaximizing the profits in order to increase the business value. The bad point was that he was not treating his team in a good manner as his behavior was not appreciated by the employees becausehe was very rude and dominating. The decision which was made by the protagonist that he scolded one of my team members was not acceptable because he was very hardworking and punctual, he just needed half day because of his health issues. The protagonist would have
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