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Unit 16- Operations and Project Management

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Added on  2020-11-03

Unit 16- Operations and Project Management

   Added on 2020-11-03

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ASSIGNMENT 1 FRONT SHEETQualificationBTEC Level 5 HND Diploma in BusinessUnit number and titleUnit 16: Operations and Project Management (528) Submission date 10/9/2020Date received (1st submission)Re-submission dateDate received (2nd submission)Student name NGUYỄN PHAN HẠ HOÀNGLONGStudent ID GBS18630ClassGBS0710Assessor nameTuyetTAStudent declarationI certify that the assignment submission is entirely my own work and I fully understand the consequences of plagiarism. I understandthat making a false declaration is a form of malpractice.Student’s signature: Grading gridP1P2M1M2D1
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Summative Feedbacks: Resubmission Feedbacks:Grade:Assessor Signature:Date:Internal Verifier’s Comments:Signature & Date:
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Assignment Brief 1 (RQF)Higher National Certificate/Diploma in Business Student Name/IDNumber:Unit Number and Title:Unit 16: Operations and Project Management (528)Academic Year:2020Unit Assessor:Assignment Title:ASSIGNMENT 1 – Review and Critique of OperationsManagement Issue Date:Submission Date:Internal Verifier Name:Date:Submission Format:Format:This assignment is an Individual report. You must use font Calibri size 12, set number of the pages and use multiple linespacing at 1.5. Margins must be: left: 1.25 cm; right: 1 cm; top: 1 cm and bottom: 1cm.You should use in text references and a list of all cited sources at the end of the essayby applying Harvard referencing style.The recommended word limit is 3000 words (+/-10%), excluding the tables, graphs,diagrams, appendixes and references. You will not be penalized for exceeding the totalword limit. However, the report should be written in a concise, formal business style.The cover page of the report has to be the Assignment front sheet 1 (to be attached
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with this assignment brief).SubmissionStudents are compulsory to submit the assignment in due date (slot 20) and in a wayrequested by the Tutor. The form of submission will be a soft copy posted on http://cms.greenwich.edu.vn/.Remember to convert the word file into PDF file before the submission on CMS. Note: The individual Assignment must be your own work, and not copied by or from anotherstudent. If you use ideas, quotes or data (such as diagrams) from books, journals or othersources, you must reference your sources, using the Harvard Referencing System. Make sure that you understand and follow the guidelines to avoid plagiarism. Failureto comply this requirement will result in a failed assignment.Unit Learning Outcomes:LO1. Review and critique the effectiveness of operations management principles.LO2. Apply the concept of continuous improvement in an operational context.Assignment Brief and Guidance:*This assignment guidance is for reference only and can be customized by the tutor to meetspecific needsAssignment scenario. Assume that you are an operations assistant consultant working for Ernst & Young, one of thetop management consulting companies in the world. Currently, the managing director of areal company has asked your company for consultancy services in operations management.Specifically, he wants to be briefed comprehensively about all operations managementconcepts & processes and given recommendations on how to further improve the efficiencyand effectiveness of his company’s current operations so that the company can become more
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competitive in the market. You have been assigned to conduct a report to satisfy the client’srequirements.Note: You are free to choose a company (regardless the nationality) to be your clientcompany (so called the chosen company) within the industry suggested by yourtutor/lecturer.Structure of the Report:General introduction: Based on the scenario, briefly introduce the chosen company, mainpurposes and structure of the work. Main contents of the report:1.Conduct a review and critique of the key concepts of operation vs operationsmanagement. To be more specific:Define the key concepts: operations, operations management & operational functionsand explain the relationship between operations and other business functions in anorganization in general.2.Conduct a review & critique of the implementations of operations managementprocesses within an organizational context. To be more specific:
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Discuss the general operational process and the key approaches to operationsmanagement. Review and critically evaluate the advantages and disadvantages of Six Sigma andLean principles and explain how Six Sigma methodology and Lean principles aredifferent in the operations of a company.Discuss the development of operations management principles in modern context.3.Prepare a continuous improvement plan based on the review and critique ofoperations management principles for the chosen company. To be more specific:Explain the application of operation and operations management concepts at thechosen company, especially for the relevance of operations and other businessfunctions at the chosen company.Identify and discuss the current continuous improvement processes (e.g. Six Sigma,lean production, JIT, Kaizen) at the chosen company. Explain the roles of leanprinciples within the cycle of continuous improvement in the company.Identify and discuss the impact of process technology has had upon operationalfunctions and information flows of the company. (You may consider the use oftechnological tools, models, frameworks, and software systems in ERP, SCM, NPD &CRM,...)Differentiate the different operation approaches (e.g. TQM, Kaizen, process re-engineering,...) that a company can use to further improve quality of theproducts/services in general using appropriate theories, concepts, and/or models.Identify and discuss which operation approach(es) that the chosen company has beenusing and evaluate the advantages and disadvantages of that approach.4.Recommendations to achieve improved efficiencyBased on the review and evaluation of the current method(s) that the chosen
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company is using to improve the quality, make recommendations on how to furtherimprove the operation efficiency and effectiveness for the company.Some comparison with the methods of other companies in the same sector (better ifexamples in VN context are chosen) or application of appropriate theories, concepts,and/or models can be made to justify strategies of the continuous improvement plan/support your recommendations for achieving improved efficiencyA conclusion to summarize all the key findings and analysis should be presented. Plus, youcan also provide a critical self-criticism of your own report. Unit assessment criteriaPassMeritDistinctionLO1. Review and critique the effectiveness of operationsmanagement principlesLO 1&2D1.Apply appropriatetheories, conceptsand/or models tojustify strategies of acontinuousimprovement plan forachieving improvedefficiency.P1.Conduct a review andcritique of the implementationof operations managementprinciples within anorganizational context.M1.Review and critiquethe implementation ofoperations management inrelation to Six Sigmamethodology and LeanprinciplesLO2.Apply the concept of continuous improvement in anoperational contextP2.Prepare a continuousimprovement plan based on thereview and critique ofoperationsmanagementprinciples within anorganizational context.M2.Analyse theeffectiveness of acontinuous improvementplan using appropriatetheories, concepts and/ormodels.
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