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Assignment On Apple & Samsung | Recruitment

   

Added on  2019-09-30

13 Pages3001 Words239 Views
ASSIGNMENT COVERSHEETASSIGNMENT COVERSHEETSTUDENT NAME: Yousef Al HammadiPROGRAMME START DATE:04/03/2018PROGRAMME TITLE: CHRPCOURSE LOCATION: AbuDahbiPERSONAL TUTOR: Carole CannasASSIGNMENT TITLE: 3RTOSUBMISSION: 1ST2ND Extension(delete)DATE OF SUBMISSION:23/06/2018Before submitting your work to www.bradfield.co.uk please read the following statements and tick the appropriate box to show that you have understood and completed what is required.1. I have read my work through and have checked it for spelling and grammatical errors using, where appropriate the spell and grammar checker on the computer.2. I have written my name at the top of each page of my work and have numberedeach page.3. I have read the definition of plagiarism. I realise that plagiarism is cheating and can confirm that the assignment I am submitting is my own work.The definition of plagiarism is given below. Read it carefully and note what it says.‘Plagiarism is the act of presenting the ideas or discoveries of another as one’s own. To copy sentences, phrases or even striking expressions without acknowledgement in a manner which may deceive the reader as to the source is plagiarism; to paraphrase in a manner which may deceive the reader is likewise plagiarism. Where such copying or close paraphrase has occurred the mere mention of the source in a bibliography will not be deemed sufficient acknowledgement; in each instance it must be referred specifically to its source.FOR OFFICE USE ONLYDate Received: Date sent for Assessment:

ASSIGNMENT COVERSHEETGroup Activity 1:a. There is now a vacancy for a receptionist in that organisation. Develop a job description and person specification the role of receptionist.Job: receptionistDepartment: costumer serviceDivision: costumer relationshipReporting to: costumer relationship division ManagerGrad: 8Job summaryServes guests by welcome, inviting, and guiding them properly; informs organization staff of guest arrival, keeps up security and telecommunications system .Job responsibility -Welcomes guests by welcome them, face to face or on the phone; noting or alluding request .Directs guests by maintaining employee and office directories; giving guidelines- .Keeps up security by following systems; monitoring logbook; issuing guest badges .-Keeps telecommunication system by following producer's guidelines for telephone and support task-Provides guests with information, for example, organization address, directions to the organization location, organization fax numbers, organization site and other related information.Keeps up safe and clean reception zone by complying to systems, principles, and regulations- .Contributes to team by achieving related outcomes as required .Skills: Time management, communications, problem solving, customer service Microsoft Office Skills, Listening, Organization, Professionalism, Informing Others, Phone Skills, Customer FocusWorkplace This activity works in a professional office environment. This part routinely uses standard office hardware, for example, PCs, telephones, printers, file organizers and fax machines.

ASSIGNMENT COVERSHEEThttps://hiring.monster.com/hr/hr-best-practices/recruiting-hiring-advice/job-descriptions/receptionist-job-description-sample.aspxhttps://resources.workable.com/receptionist-interview-questionsjob specificationMethod of selectionDesirableEssentialCriteriaCV, CertificatesDiploma in costumer servers, administration.QualificationsInterviewCommunicate with other faceto face, emailing, telephone.Communication skillsInterview, CertificatesProper treatment of their customers by focusing on their needs, quality, and problems.Costumer service :InterviewEnsuring that decisions are made based on policies, rulesand organizational directives and solving the emerging problemsProblem solving:Interviewworking with a team to helps the team to effectivelyTeamwork:CertificatesRelated companyTwo years of experience in related positionExperienceCertificates&testArabic languageEnglish languageLanguageInterviewFlexibilityAttitude

ASSIGNMENT COVERSHEETb.Select the most appropriate recruitment channel, and draft material to attract talented individuals to that role.I chose newspaper advertisement for the following reasons:1.Local reach2.Low price (CPM)3.Comfort and convenience:4.Longer LifeJob opportunitySalary8000AEDCar loansHousing allowanceair fair allowanceeducation allowance bunceMedical insuranceLocation : DubaiPosition : ReceptionistJob ID 251588Diploma in customer serviceAbility to deal with people friendly.Excellent communication and interpersonal skills.Please provide your CV by email: recruitment. Fly@emirates.com by maximum 20 may 2018

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