Assignments | Business Communication Skills
Added on 2020-10-22
8 Pages2009 Words176 Views
BUSINESSCOMMUNICATION
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1LITERATURE REVIEW................................................................................................................11). The principle and purpose of HR director would need to consider in communicationstrategy...................................................................................................................................12). General characteristics of participants must have to be effective listeners and speakersduring meetings......................................................................................................................23). Evaluation of own strength and weakness in terms of oral and written communication inbusiness context......................................................................................................................3ANALYSIS AND DISCUSSION...................................................................................................3CONCLUSION................................................................................................................................4REFERENCE LIST.........................................................................................................................6
INTRODUCTIONBusiness communication is a method of exchanging formal, informal messages withinorganizations. It is the most necessary process of business environment to overcome the issueslike misunderstanding, conflicts and other related organizational dealings (Besley, Dudo andYuan, 2018). This report will include “Sports Love” which is a business centre of sports inLondon to accomplish the given tasks. It will include a report for HR director to explain his/herrole in the process of communication. It will also highlight the characteristics of effectivelisteners and speakers. LITERATURE REVIEW1). The principle and purpose of HR director would need to consider in communication strategyPrinciple of communication strategy:According to Stein and Ramaseshan (2016), HR management of organizations mustinvolve following general principles for effective and positive impact on audience andparticipants. Communication strategy must be based on the principles of clarity, consistency,sufficiency and time frame. The conveyed messages/information within the employees must beclear and uninterrupted. Speaker must ask the participants to clear their doubts without anyhesitation during the communication session itself. As per the view of Reed and et.al., (2016), the content of communication strategy mustbe consistent. It must be related to organizational plans, policies and objectives. Informationmust be delivered completely by directors/speakers to reduce the chances of confusions aftermeetings/sessions. Communication process must have some set time frame for its completion. Atime consuming communication process reduces its impact and create a sense of frustrationsamong participants.Purpose of communication strategy:According to Liontas and Siegel (2018), HR director or HR personnel play a vital role inthe implementation of communication plan or strategy. The contents of communication must beframed in way of delivering appropriate message within the organization and employees. Itsfundamental purpose is to convey minute details regarding organization smoothly.Communication strategy in any organisation basically have a purpose of proper explanation oforganizational needs to the employees, so that they can perform accordingly. It tends to utilizethe most suitable and feasible tools and technologies for communicating within a functional area.1
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