Construction Management - PDF

Added on - 21 Apr 2020

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Construction Management1CONSTRUCTION MANAGEMENTNameProfessorCourseUniversityCity/stateDate
Construction Management2Table of Contents1.Introduction.......................................................................................................................................32.Background........................................................................................................................................33.Discussion...........................................................................................................................................43.1.Culture of Retail Industry.........................................................................................................43.2.Management Style in Retail Industry.......................................................................................53.3.Culture of Built Environment Industry...................................................................................63.4.Managerial Style in Built Environment Industry....................................................................74.How to motivate staff in the Built Environment Industry..............................................................95.Conclusions......................................................................................................................................10References................................................................................................................................................11
Construction Management31.IntroductionLeadership or management styles have significant impacts on organizations in all industries.One of the main impacts is on the performance of employees[ CITATION Iqb15 \l 1033 ].It is alsoimportant to note that different industries require different management styles because of theculture of the industries and the nature of activities carried out. Some of the commonmanagement styles in different industries include: autocratic, authoritarian or dictatorial style,participative or democratic style, bureaucratic style and Laissez-faire style. Retail industry andbuilt environment industry have unique management needs because of the nature of businessactivities undertaken in this industries. In most cases, retail industry is characterized bypressurized work, physically hard work and low pay. These characteristics best fit a directive ordictatorial management style where the management tries to increase productivity of employeesby piling pressure on them, cracking the whip whenever they make a mistake and backing longworking hours.2.BackgroundThe main factors that has direct implications on the ability of a retail company to achieve itsgoals are the culture of the company, business strategy used and management style adopted. Fora retail business to be competitive and successful, it must have a strong culture where itsemployees understand their roles, company goals, are empowered to make the right decisionseven in conflict or critical circumstances and are confident of getting the management’s supportduring crisis situations. In retail industry, the management style used has significant impacts onthe culture of the company, its staffs and customers. Managers in this industry must balance twofundamental factors: providing task directions and managing people. The management style usedin retail industry should also be able to create an environment where change can be
Construction Management4accommodated. In most cases, it is change that drives success in retail industry because of theever changing and evolving customer wants and needs. Therefore, the retail manager shouldanticipate change, champion innovation, lead the team in solving problems, manage transitionand reduce opposition to change.3.Discussion3.1.Culture of Retail IndustryCulture is a very crucial factor in retail industry. This industry is known for high turnoverrates especially for hourly employees. Some of the factors contributing to the high turnover ratesin retail industry include: strenuous or physically hard work, low hourly wages, poor workingconditions, lack of motivation and long working hours, among others[ CITATION Boo07 \l 1033 ].However, it is difficult for managers to change some of these factors because of the nature ofwork in retail industry. The issue of culture also varies from one geographic location to another,making it more challenging for retails tore managers. This is in regard to shopping behaviors andpreferences of customers in different geographic location, which are affected by demographicssuch as age, gender, education, cultural factors, etc.[ CITATION Kha12 \l 1033 ]For instance, thekind of shopping experience or treatment that customers in region A want may be different fromthat of customers in region B. This makes it quite challenging for retail business managers todevelop common values and mission for the company and establish effective strategies ofachieving them.Another major cultural issue in retail industry is economic challenges, which usually result tolayoffs. Retail business is largely affected by market conditions. When market conditions are notfavorable, retail companies tend to lay off employees as a way of reducing operating costs. Thisalso makes it challenging for managers to maintain business equilibrium and profitability. Thus
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