Operations Management: Strategy and Implementation
Added on 2020-02-12
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MANAGEMENT ANDOPERATION1
TABLE OF CONTENTSTask 1.........................................................................................................................................3LO 1: Differentiating between role of leader and function of manager.....................................3LO 2: Applying the role of leader and functions of a manager in a given scenario...................4Task 2.........................................................................................................................................7LO 3: Demonstrating the role of leaders and functions of managers in the operationalmanagement of the company......................................................................................................7LO 4: Explaining the relation between leadership and function of management in a business..................................................................................................................................................11Reference List...........................................................................................................................152
Task 1LO 1: Differentiating between role of leader and function of managerAs per Adam Jr and Swamidass, (2015) leadership is a term that only suggests the level ofmotivation and skills used by the individual to take the company forward and achieve thedesired goals and objectives. Leadership is a dynamic duty that is not the capability of anyperson to implement readily. Managers come close to being a leader but their roles andfunctions suggest the dissimilarity between the two.LeadersManagersAccording to Angell and Klassen (2014), aleader is what a leader does. They innovatevarious operational strategies andprocedures that pave the way for thebusiness to achieve its objective.Arndt (2014) suggested that managers havethe duty and responsibility of managing theirteam and boosting teamwork. Unlike leadersthey do not engage in new strategydevelopment but focus on the performanceof the team and their approach towardscompany goals.Another characteristic that separates leadersfrom managers is the development of trustand confidence that they can instil amongworkers in the organisation. By verballymotivating the workers and through policymaking they can boost workers to strivetowards achieving the objectives, The manager’s role is to effectively conductthe various administrative functions andmonitor all the daily operational activities tounderstand daily progress made by thevarious departments.The vital role that a leader needs to fulfil isthe strategic vision of wanting to achievespecific long-term goals of the company.Keeping this in mind, various goals,strategy and policy making is carried on.Unlike leaders, the responsibility is limitedonly for the achievement of short-termobjectives of the company. They monitordaily progress and their decision making islimited to this extent.According to Coughlan and Coghlan(2014), leaders are supposed to take vitaland risky decisions for the benefit of thecompany.The role and function of a manager is tocarefully assess employee performance andgenerate necessary performance reviews thatcan help in showing the employee progressand performance evaluation can be initiated.Proactive nature is a characteristic thatevery leader possesses and this translatesautomatically in their policy makingstrategies.The decision making function of managers isrestricted to managing operational activitiesand improving existing policies. This allowsthem to change daily routines and way ofwork.The leaders must continually drive towardsthe creation of new business ideas andstrategies so that the company functions arenot hindered by the constant change inbusiness environment.As per Croxton et al. (2014), managers areresponsible for the operational activities thatare critical for the running of theorganisation. 3
Table 1: Differences between leaders and managersThe above table suggests how dissimilar the functions and roles of a manager and leader are.This difference is critical as it allows to understand the role which both a leader and amanager play in making the organisation run smoothly and on track to achieve the objectives.The distinctive approaches of both helps in understanding that they are critical in theirrespective functions and are irreplaceable from their functionality. A key point is the fact thatleaders cannot be made. The qualities required for leadership can be learnt to some extent,but some features remain inherent in the leaders and that makes them stand out from themanagers. The importance of both cannot be underestimated since both are good at what theydo. The prime importance of both their roles and functions is the fact that they help thecompany in staying organised through well planned strategies.As per Goodhue et al. (2014), the true test of both managers and leaders lies in the varioustraits and qualities that each possesses and implements for collectively working towardsmaking the company successful. Managers sometimes may have to bear the burden of illplanned objectives by leaders and it may also happen that well chalked out plans are notmonitored and administered properly by mangers. Both this situation leads to the badperformance of the company. Hence, in a way it can be stated that leaders need managers tocarry out their duties and managers need the guidance of leaders to implement strategies. Thisis a sign of a closely knit group who undoubtedly work as a unit to achieve the set objectivesboth in the short-term and in the long-run.LO 2: Applying the role of leader and functions of a manager in a given scenarioAccording to Kleindorfer et al. (2015), a leader is strategically opulent and manages to chalkout intricate strategies that not only help in boosting the policies, but in a way it assists theachievement of company targets. The leader is exclusively responsible for the manner inwhich they communicate and take decisions. If the business perspective of Tesco is taken intoperspective, the role of leaders and manager functions can be brought out clearly. Theleadership style that the company follows has direct consequences on the operations atmanagerial levels. Tesco very wisely utilises the management by objectives theory andsituational leadership style to produce strategies and plans that assist the business inachieving its desired goals.4
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