Assignment Management Communication

Running Head: MANAGEMENT COMMUNICATION 1
Management Communication
Name
Institution

MANAGEMENT COMMUNICATION 2
An organization usually encourages teamwork amongst its employees to ensure collective
decision making, problem-solving and hence higher productivity. Where there is a group of
people working towards a common goal, conflicts and disagreements arise due to different
reasons. Every person has an idea or a particular perspective which differs from that of the other
team members. The way a manager would like to organize his team might not be pleased with
the individuals under him who might end up complaining about the strategies put in place
(Nahavandi, 2014). When different parties have varying approaches to a particular issue, then
conflict arises as they both want their ideas implemented. A conflicting situation cannot be
resolved by a single individual regardless of their position on the team. All the members have to
agree to be able to make a peaceful working condition between them all (Nahavandi, 2014). The
case study is of the workers in the sales and marketing department of a Global Patent and
Trademark Firm. It would be helpful for the team to solve their internal issues and sort their
disagreements as it helps them in dealing with clients and the external market.
The team at the firm mentioned above has undergone a few changes in the way the management
and other operations are carried out following a 26% loss in the department. Mr Tadokoro, the
managing director, was forced to make changes in his district by firing some of the employees
and make implementations to ensure that the team is set to rectify the situation (Nahavandi,
2014). However, the changes made the situation even worse as some marketing personnel’s were
given new positions that they did not like. Terry, Nashira and Narco were in charge of sub-
divisions before the reshuffling and now have to work under Mr Hans who was the business
director. The three individuals felt like they have been demoted and with less power to make
changes in their areas of specifications while Hans felt more dominant as he was controlling the
team (Doherty & Guyler, 2008).