Motivation and Leadership in CST

The assignment discusses the importance of managing people and teams in an organization, with a focus on motivation and leadership. It explores various theories such as Maslow's hierarchy of needs, equity theory, and expectancy theory, and how they can be applied to understand employee needs and expectations. The report also highlights the significance of effective leadership power, including reward power, to influence worker behavior and achieve organizational goals.

Management, People
and Teams

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
1 Motivation which consists on the behaviour of each employee ..............................................1
2. How to motivate workers by using content and process theory .............................................1
3. What are the leadership power must be applied in the company ............................................3
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................5

INTRODUCTION
To manage the people is the requirement of organisation and it is the responsibility of
management to manage the team and the persons who work in the firm so that objectives and
goals can be accomplish. To better this concept CST has been chosen which is a multinational
communication & system developer. In this report there are following topics are covered such as:
motivation which consist on the behaviour, content theory & process theory and leadership
powers.
MAIN BODY
1 Motivation which consists on the behaviour of each employee
Motivation is the technique which is used by the management to encourage the
employees so that they can perform better as per the requirement of company. It consist the
behaviour of employees who work in the corporation. As the behaviours of staffs in workplace
are directly associated with the business activities, operations and growth. As professional
behaviour is helpful to maximize the productivity as well as efficiency. As employees of CST
company have to do more mental work because it is communication & system developer
organisation and those persons can work in this corporation which are skilled, focused and those
who have patience to handle the complex situations which arise at workplace. So behaviour of
employees are required to be positive and to motivate the workers organisation can make an
action plan and incentives and rewards can be given. It is the responsibility of management to
provide healthy working conditions so that workers can work effectively and achieve the goals of
company (Markaki and Chadjipantelis, 2012).
2. How to motivate workers by using content and process theory
Content theory involves:
Maslow's theory- This module studies the psychological needs of individual and their
key role in the motivation. The different stages of this theory are as follows:
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Psychological needs- These are concerned with the biological needs of humans like
food, shelter, sleep, breathe etc.
Safety needs- Human's wants security from issues that can affect their physical as well as
mental health (Levasseur, 2012).
Self belonging- As humans live in society they feel strong desire to have relationships
and friendship in order to fulfil the need of belongingness.
Self esteem- These needs are associated with satisfying one's ego and self esteem needs,
an individual wants to attain respect in the form of recognition.
Self actualisation needs- These are concerned with person determining their true
potential and putting complete focus in order to accomplish those goals.
CST a multinational company is facing failures due to issues in the management of
workforce this needs to be applied by the company to understand the needs and expectations of
employees for motivating them.
Process theory involves expectancy and equity
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Illustration 1: (Source: Maslow theory, 2019)

Equity theory focuses on what is fair and responsible as employees need a fair balance
among what they put into their job & what they get in return from it. The outputs like financial
rewards and incentives can motivate the employees to perform better. As expectancy theory
refers that staffs will act only when they have a responsible expectation that their performance is
helpful to achieve required results. CST can encourage the employees to perform better and get
benefits which are associated to salary and incentives.
3. What are the leadership power must be applied in the company
Leadership shows the ability of a leader that how it lead and influence workers in order to
achieve the goals of company. It is important for the management of CST to use effective
leadership power which support the attitude and behaviours of workers and it involves reward
power: to influence the behaviour of workers leader can use this power and provide rewards and
incentives to employees so that they put maximum efforts in order to achieve the goals of
company. It includes both monetary and non monetary rearwards. As a result staffs feel satisfied
and perform their task effectively which helps to maximize the productivity and corporation can
achieve the targets. It is also helpful to enhance the performance of workers (Dorairaj and Allan ,
2013).
CONCLUSION
As from the above report, it has been concluded that it is required for the management of
company to manage the team and people so that they can work effectively. Motivation theories
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are helpful to encourage and satisfy the desires of employees and leadership power is useful to
influence the behaviour of workers so that they can perform better.
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REFERENCES
Books and Journals
Dorairaj, S., Noble, J. and Allan, G., 2013, August. Agile software development with distributed
teams: Senior management support. In 2013 IEEE 8th International Conference on
Global Software Engineering (pp. 197-205). IEEE.
Levasseur, R. E., 2012. People skills: Leading virtual teams—A change management perspective.
Interfaces.42(2). pp.213-216.
Markaki, E. N., Sakas, D. P. and Chadjipantelis, T., 2012. Selecting the project teams’ members.
A challenging human resources management process for laboratory research. In Key
Engineering Materials (Vol. 495, pp. 159-162). Trans Tech Publications.
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