This report analyzes the impact of organizational culture, politics, and power on individual and team performance within Google. It explores content and process theories of motivation, effective and ineffective teams, and concepts and philosophies of organizational behavior.
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ORGANISATION BEHAVIOUR
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Table of Contents INTRODUCTION...........................................................................................................................1 P1 An organisations culture, politics and power influence individual and team behaviour and performance.................................................................................................................................1 P2 Content and process theories of motivation and motivational techniques enable effective achievements of goals in Google................................................................................................3 P3 Effective team as opposed to an ineffective team................................................................5 P4 concepts and philosophies of organisational behaviour.........................................................6 CONCLUSION................................................................................................................................8 REFERENCES................................................................................................................................9
INTRODUCTION Organisational behaviour is relates to study of the human behaviour that how they interact with each others within groups. This study applied to achieve the more efficient business organisations. Main idea of the organisation behaviour study is that a scientific approach can apply on the workers of the organisations. This report summarized the influence of culture, politics and power on the behaviour of others in the Google, content and process theories of motivation and motivational techniques, factor that makes an effective team and ineffective team and concept and philosophies within an organisational context. P1 An organisations culture, politics and power influence individual and team behaviour and performance. BasisIndividualbehaviourand performance Teambehaviourand performance CultureOrganisation culture relate to theatmosphereofthe employee'sbeliefsand practicesincompany.A positivecultureofthe company help the employee's to engaged with company on longtermperiod.Where employee get the respect of his idea and work it will make him moreeffectiveandefficient. Google has a positive culture modelwheretheyallowthe employeeflexiblehours, embracescreativity.Itshelp thegooglebyprovidinga There are many organisations cultureintheorganisation. Some are make a positive and some make negative impact on theteambehaviourand performance.Apositive cultureofGooglehelpthe employee to working in team with collaboration and try to do something with creativity. Itshelptheemployeesto establishagoodrelationship amongtheemployees.A motivated and happy team will workveryeffectivelyand willingly.If company will not 1
work satisfied employees. On theotherhandanegative culture environment make the employee unhappy towards the work and they will not even be loyal to the company. able to make a positive culture of the company then there will be always conflict will create betweentheemployeesand management, they will never agreeontheeachothers thoughts and ideas so it would betoughfortheGoogleto achieve there objectives. PoliticsPolitics has play important role intheorganisationsfor individual. A positive political cultureencouragethe employeetobemore productive.Effectivepolitics isnotabouttoachievethe objectivesonanycostit's about to maintain the relation withthesituations.onthe otherhandorganizational politicsdon,thaveany significantimpactonthe employee performance. There isnegativeimpactthat organizational politics distract theemployeesfromtheir task(Christinaandet.al., 2014.). If the politics is not good in the organisation this will harm on the effectiveness on the team. Employees who are working in the team they have to deliver satisfying results in with the performance. A well politics in organisationgivemany benefits only if the employee understandthathowto navigatethepolitics.a negative politics impact on the problemsolving.Team members will not be able to find the solution of the time they will give much time to findouttheanswerofthe problems. PowerThere are many types of power in the organisations. A right Person who has the power they are very important people of 2
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useofthepowerhelpthe employeeoftheGoogleto workindependently.Power help to guide the employee to their task and how they can achieve that on time. in the organisationonlyfew individualhavethepower whichtheyusefordecision making,employeesbenefits andproduction.If managementoraperson misusing the power it effect the all organisation. Employee willnotengagewiththe company for long time. It also increasetheturnoverof employees. theorganisations.Theygive the decisions to theteam that what they have to do and how they have to do. Its help the teammembertounderstand their task. Power establish a good culture in the team. bit on the other side power also crate negative influence it force the employees to their work and employees don't have the right toexpresstheirviewsand ideas they have only option to follow the instructions which they not even want to follow. P2 Content and process theories of motivation and motivational techniques enable effective achievements of goals in Google. THE CONTENT THEORIES OF MOTIVATION Maslows Hierarchy of Needs This is known theory which given by the Abraham Maslow. Hierarchy of needs consist the 5 levels, these progress from lower level of needs to higher level needs. Physiological Needs-Physiological needs are relates to the basic human needs which are required for the life like Air, water, food, shelter and clothes. This is the initial needs of the human for survive in the world. Physiological needs are the universal human needs all the human 3
who are living on the earth they need to complete this needs for survival(Karnatovskaiaand et.al., 2015.). Safety Needs-when a person satisfied his physiological needs then he has to fill up his safety needs, Safety needs includeto the physical, environmental and emotional safety and protection. Safety needs are- Job security, health security, family security, financial security etc. safety and security needs are about keeping ourself from any danger and harm. is it not that important in compare to the physiological needs. A person only seek higher level of needs after satisfy his safety needs. Social needs-social needs include friendship, love, family, care, belongingness. Human needs the love and be loved by others, this needs relate to the emotional attachments. Human needs the social environment to keep his self from the loneliness, social anxiety and clinical depression. This needs come after the physiological and safety needs. Esteem needs-there are two types of the esteem needs (1) Internal esteem needs (2) external esteem needs. Internal esteem needs include the self respect, confidence, competence, achievements. External needs include the power, status, attention and recognition. This activity helps the person to create the value, low value people always seek for the respect from the others . Self actualization-this needs include the urge to become what the potential we have to become. This include need for growth, gain more knowledge. This needs are never full y satisfied human has a nature to gain more and more(D’Innocenzo, Mathieu and Kukenberger 2016.). Porter and Lawler model of motivation it is the complete model of the motivation this model also applied in study of managers. This model explain the relationship of job attitudes and job performance. Elements of these model are below- Effort-Efforts relate to the energy which is contributes by the person on this job. Value of reward-Every people have different type of needs so people try to figure out the rewards that be received from doing a job. If rewards meet with the needs of employee then he will put more efforts to perform the job. 4
Perceived efforts Reward Probability-Before doing any task or job people determine the energy which they want to applied on task, it's depend on the reward which they will get the completion of that task. On the basis of this reward people decide to put level of work effort. Performance-Performance depend on the amount of efforts and also knowledge, skills and capacity to perform the job. People perceive their role differently. People will perform well if they perceive their job which is define by the organisations when they put good effort. Rewards-Rewards are two types extrinsic rewards and intrinsic rewards. Extrinsic rewards relate to that rewards which are given by the others in organization in the form of money or other. Intrinsic rewards relate to internal feeling when they do a good job. Satisfaction- satisfaction is relates to the rewards which are getting from the efforts which are putting in the job(Kitchin, 2017.). P3 Effective team as opposed to an ineffective team Effective team-team is made up of two or more people work together to achieve the same objectives. Effective team is that team which is done their work in effective way and on time. All the members have mutual understanding and they support each other in need. They give the chance to each members to express their thoughts and ideas. A effective team is selfless they think of each member of team they also focus for the growth of each other. FACTOR THAT MAKES AN EFFECTIVE TEAM Cohesive –How team members are bonded with each other it is important factor for the effective team. A effective team has a trust on each other they work together and equally participate in group discussions. They avoid the working individual and in subgroups. It is important factor to make a effective team. Communication-communication has very important for the effective team, It help to build the good relation in between the team members. communicating play an important role in themotivationofthestaff,organizingthem.Communicationhelptocreateaworking environment in the company. Group thinking –group thinking is important for the decision making, every people have their own perception and ideas. It is not always possible that all the ideas are perfect to implement some time there is error in that, group thinking help to sort out the problems and make a common decision of the problem. Its help to exchange the knowledge. Every member in 5
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a team is expert in some area, it is very important they share their thoughts to other its help each individual as well as help to effectiveness of work(Bolman and Deal, 2017.). Fair pay-team member will work effectively if they feel that they are treated fairly. Equitable salary also help to make a successful team. Salary of the employee should be equal according to their experience and achievements. Workers should not feel like they're paid less than the other employees. Ineffective team-ineffective teams are that teams which do not understand the each others ideas and they have the lack of unity in work. They are never work in a team and always try to work on their personal goals . Organisations objectives are not their priority. FACTOR THAT MAKE AN INEFFECTIVE TEAM Lack of cohesion-they do not understand each other and they never want accept each other idea and thoughts. They all the members need to overcome from this factor to work effectively. Demotivation-team management never appreciate the achievements of the employee which they don't like. They treated as a looser by the management. Its demotivate the employees who is working well. This behaviour make them feel useless. Unequal response-when employees is not getting the fair and equal feedback from the management it makes the employee demotivated. If other members of team is not supporting the employees its make a distance in them and they also become the selfish and try to achieve their personal goals. These are the factor which make an ineffective team and its create the negative thoughtsintheirmindanditisdecreasetheproductivityandeffectiveness(Leary,and Baumeister, 2017.). Team focus-if a team did not set the common objectives and goals they will become the ineffective team. All the employees will work on their own way. They set their own goals and targets that will be different from the each other. Effective team and ineffective teams are the part of the organisations this both can be find in the organisations. Management are the responsible to create them. Only effective team can achieve the company's goals and targets. P4 concepts and philosophies of organisational behaviour The concept of the organisation behaviour is based on the two elements (1)Nature of people 6
(2)Nature of the organisations Nature of people Nature of the people relate to the basic qualities of a person that personifies an individual they can be unique or same here are some major factors that affect the nature of people in organisations. Individual difference-it is the managerial approach towards the employee of the organisations, that management should not have to do the partiality in between the employees. Manager don't have to judge the employee on any other factor apart from their work. Manager should treat each employee equally(Miner, 2015.). Perception-it is relates to the persons own thought and views on particular things. It is believing our senses. All the people have different mind set and idea on the same topic. Many people have their own different perception on different situations. In other words perception relate to interpret things and have our own points. A whole person-as we all know we employee a whole person its not possible to employed a person skill and brain separately. Experience and knowledge improve the skills. So our work life is not totally separated from our personal work life. So people functioning is the functioning of a total human being not a feature of human being. Motivated behaviour-An individual has to fulfil many needs and desire that he want to fulfil at any cost.Google motivate the staff for well performance to achieve their requirements and goals. There two types of motivated employees- one are the positive motivated and other one is negative motivated. Positive motivated employees encourage other to do good work and negative motivated employees forcing other to change their behaviour. Value of person- employees wants to get appreciation on their work a skilled and abilities help the employees to develop themselves. Philosophy of organisation behaviour Philosophy is may be one or a small set of the values there are many values in the organisationwhichareimportantbutphilosophyisthatvaluethatarefundamental, distinguishing and enduring to the organisations.Over the years that it has been essential and core to the character of the organisations. A personality or character of the organisation is 7
philosophy. From the founder of the organisations or the principles and ideals this character is derived from there. Purpose is the heart of organisations there philosophy is soul. There are various models in Google to operate business development process which are helpful to for handle the business performance and task. Autocratic model-autocratic model help the management process to mange business entity this model will rely on the power of authority who are responsible for employee,s performance. Supportive model- it is help the leadership quality in the organisation which beneficial for their followers its help the employees to develop anew product or service which are helpful for the company. System model-this management helpful for the overall organisations structure and team management. Its help to create the strong partnership with managers and staff of the company. Collegial model-this mode help to develop the individual skills like research and developments. It is help them to improve their performance towards their work and they make efforts to achieve the company's objectives(Kanfer and Chen, 2016.). CONCLUSION The above report discussed about the impact of culture, power and politics on individual and teams performance. This show the value of individual and organisational. To encourage the employee's organisation take many steps. They always work hard and smartly to accomplished the objectives of the company employees are motivated they will work with the willing l if they are not motivated towards the work they will think to achieve their own goals. 8
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Leary, M.R. and Baumeister, R.F., 2017. REFERENCES Books and Journals Christina, S. and et.al., 2014. How organisational behaviour and attitudes can impact building energy use in the UK retail environment: a theoretical framework.Architectural Engineering and Design Management.10(1-2). pp.164-179. Kitchin, D., 2017.An introduction to organisational behaviour for managers and engineers: A group and multicultural approach. Routledge. D’Innocenzo, L., Mathieu, J.E. and Kukenberger, M.R., 2016. A meta-analysis of different forms of shared leadership–team performance relations.Journal of Management.42(7). pp.1964-1991. Bolman, L.G. and Deal, T.E., 2017.Reframing organizations: Artistry, choice, and leadership. John Wiley & Sons. Leary,M.R.andBaumeister,R.F.,2017.Theneedtobelong:Desireforinterpersonal attachments as a fundamental human motivation. InInterpersonal Development(pp. 57-89). Routledge. Karnatovskaia, L. V., and et.al., 2015. A holistic approach to the critically ill and Maslow's hierarchy.Journal of critical care.30(1). pp.210-211. Miner, J. B., 2015.Organizational behavior 1: Essential theories of motivation and leadership. Routledge. Kanfer, R. and Chen, G., 2016. Motivation in organizational behavior: History, advances and prospects.Organizational Behavior and Human Decision Processes.136.pp.6-19. 9