The Impact of Motivation on Organizational Behavior

This assignment delves into the crucial relationship between motivation and organizational behavior. It examines various motivational theories, their impact on employee performance and commitment, and the role of ethical leadership in fostering a positive work environment. The assignment requires critical analysis of academic literature, including research articles and organizational behavior textbooks, to understand the complexities of this dynamic field.

Organisation and
Behaviour

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Compare different organisational culture and structure...................................................1
1.2 Relationship between organisation structure and culture impact on performance of
business...................................................................................................................................2
1.3 Explain factors influencing an individual behaviour at workplace..................................2
TASK 2............................................................................................................................................4
2.1 Effectiveness of various leadership styles........................................................................4
2.2 Explain organisation theory underpins the practices of management..............................4
2.3 Different approaches of management used by organisation.............................................5
TASK 3............................................................................................................................................6
Covered in PPT.......................................................................................................................6
TASK 4............................................................................................................................................6
4.1 Discuss nature of group and group behaviour in an organisation....................................6
4.2 Factors which promote the development of teamwork in firm........................................7
4.3 Impact of technology on functioning of team in company...............................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Organisation behaviour is the examination of that way in which people communicate
with other or in group. The organisation behaviour is scientific approach which can implement to
the management workers. This theory will used for human resource main motive which help in
maximise the output from a single team member. An enterprise need to organised and
maintained all the business structure whether it is small or large. This is also for the organisation
which has to maintain culture that is major responsibility of the company (Andersson, Jackson
and Russell, 2013). The culture of an enterprise consist of that way in which people properly
behave in the company, maintain beliefs, their habits etc. Organisation culture play an important
role for supervising healthy environment in the firm which can be maintained properly by
managers. This report is based on British airways is one of the leading organisation of the airline
field. On the other hand, for doing comparison Virgin Atlantic is the also airways company
which is situated in UK.
TASK 1
1.1 Compare different organisational culture and structure
British airways company will follow the hierarchical organisational structure which is
described the various layers and large number of jobs level within the firm. It is a big enterprise
so this is necessary for British airways is to follow hierarchy structure within an organisation in
proper manner. The major disadvantage for being hierarchical in nature are that all the important
decisions are taken by senior members and top management for the benefit of employees as well
as firm growth. But workers and other members are not participated at the time of decision
making. It is also necessary for the firm is to make fast decision because information are flow
from hierarchy structure are very slow process while delivering one message at different levels
of an organisation (Ashkanasy and Humphrey, 2011). The culture of British airways company is
totally based on organisational structure. The key values and beliefs of the firm are combination
of unity, transparency, customer satisfaction etc. The top management of British airline company
are involved with all workers for properly ensures that each employee will feel safe and secure
while doing work.
On the other hand, Virgin Atlantic has minimum layers for transferring information and
data from one person to another. The major source is communication which help in flowing
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information in easy and fast way. Company will treated all the people as equal and also give
them equal responsibility. The culture of work is considered that there is no space for lazy and
weak persons. The rewards and incentives are totally based on efforts of employees and in this
area competition is very high within an organisation (Avey, Palanski and Walumbwa, 2011). An
organisation will provide responsibility to the employees for taking decision which relates to the
benefit of the company.
1.2 Relationship between organisation structure and culture impact on performance of business
There are three level of management which are play an essential role in the effective
functioning of British airways. This is very necessary for the firm because they have more layers
so that they gain experience and maintain seniority in the firm will increasing workers benefits
for provide them promotions to high position. Organisation structure will determine how to flow
the accurate information from one level to another in the enterprise. Management making
decisions are flow from one top level to down level in different sides of firm in effective manner.
There are more and more job roles which are important for making differences between large
range of the firm. This is equally important for the firm is to make lower workforce who gain
majority of large number of people who feel valuable within an organisation.
Management will play an vital role for managing and controlling all business activities
and functions. The first most level of manager are supervisor who ensures that employees are
share all issue and problems with them and build relation in proper manner. The behaviour and
attachment among employees and managers assist them in encouraging towards work and they
do not feel alone at any time (Bolino and et. al., 2013). The organisation culture of British
airways will focus on that drawbacks in hierarchical structure which is reduces and maximise the
efficiency which can attain from the employees so that it will get accurate outcome of each
performance. Company culture always help in satisfy the employees and inspire them for
organising different training sessions for their workers in effective manner. It can assist firm for
make their employees effort less while doing work and also improve performance of workers
within an organisation.
1.3 Explain factors influencing an individual behaviour at workplace
There are certain factors which mainly effect employees behaviour at British Airlines that
are discussed as under:
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 Communication- This is one of the leading factor which help in encouraging employees
and inspire them for achieve desired goals and objectives by using proper
communication. It does not means only interaction but this is being attachment and
knowing each other behaviour. Supervisor try to know each team members and also listen
their personal issue or problems which build strong among both of them (Carpenter,
Berry and Houston, 2014). This is the duty of managers is to be polite while
communicate with their employees and give respect to them. So that employees also
work with full efficiency and integrity for accomplish such targets which already set by
organisation.
 Fairness- It will play a crucial role in influencing behaviour of an individual. An
employees seek that manager will appreciate them for their work and give rewards and
incentives. There are no any other discrimination at the time of providing new
opportunities and this will maintaining fairness between employees and employers.
 Responsibilities- This is one of the major factor which motivates and demotivate
employee responsibility. All employee of the firm are help in developing skills when they
work for gaining benefits of the company. Workers expects that managers are given
proper decision making ability at certain time. British airways taken accurate decision by
senior people which are related to the business operations and its functions. Also they
will share all decisions before implemented in the firm. This will assist employees for
feel to motivate them while doing work.
 Leadership- Leaders and managers will play essential role in influencing individual
behaviour at the work place (Choi, 2011). This is major role and responsibility of the
leaders is to set correct direction and path for their team members. It is easily shown that
workers does not like to do work when they have any strict boss or supervisor. This is the
duty of leader is to guide their team members and assist them for operating business in
regular basis. Also this will help in gaining correct skills and knowledge in proper
manner. As became a leader he/she should be strong source for motivating their
subordinates.
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TASK 2
2.1 Effectiveness of various leadership styles
For becoming hierarchy in nature, British airways company will follow autocratic
leadership style and on the other side Virgin Atlantic are follow democratic leadership style. It is
necessary for British airways firm is to follow autocratic leadership style because it is complex
for large organisation for making accurate decisions in appropriate manner (Colquitt and et. al.,
2011). Employees who are involved in each level and take correct decisions of various people
views and opinions which mainly delay in the process of decision making. British airways
should also follow transformational leadership style which make proper changes within an
enterprise. Leader of cited firm is analyse that modification in firm is necessary and this is also
important for organisation is to change in their functions and activities. Transformational
leadership styles help in giving major importance for interacting with employees, offering them
financial and social requirements and perform good work and adopt that culture where
employees can comfortably work for achieving desired goals and objectives.
On the other side, Virgin Atlantic is adopt democratic leadership style in which
employees are take all decision for the welfare of firm. After this employees will suggested
decision which has to be taken for increasing growth and success of the company. This type of
leadership is also known as consultative democratic leadership style. When British airways face
difficult situation and transactional leadership style are used (Demir, 2011). There are certain
rules and regulations where employees should follow all these norms and rules. This style is
important when company required to run their business in smooth way and take risk for
increasing growth and profitability.
2.2 Explain organisation theory underpins the practices of management
British airways administration exercise are totally based on Max Weber's bureaucracy
theory. There are six main principles which are discussed as under:
There should be hierarchical structure within an organisation so there are various levels which
has to be controlled the level of both side such as below and above. Administration should laid
down different rules and regulations which has to be followed by employees of the firm.
According to the skills and abilities, managers are distribute all work among each employees.
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Teams and groups are made on the basis of knowledge and abilities and leaders should manage
all work with the help of company manager.
British airways mainly focus on their stakeholders, customers, suppliers, employees,
organisation authorities and various other social communities are provide benefits with day to
day functions and operations of the firm (Fisher and To, 2012). It is that kind of approach which
known as “up focused approach”. Transparency and fairness are one of the major essential
values and beliefs which are followed within British airways. This is important for an
organisation is to equally treated all the employees as well as customers and do not
discrimination between them. This will be mentioned that recruitment and selection process
should be done on the basis of technical methods. It will be analysed that British airways follows
all the six principles of Bureaucracy theory in day to day management practices.
2.3 Different approaches of management used by organisation
There are various approaches which are used by an enterprise within the management in
proper manner. These are as follows: Decision theory approach- This theory will mainly focus on different procedures and an
individual make appropriate decisions. Decisions are totally based on several activities
and functions which can assist in bringing their efficient roles and responsibilities and
improve in communication level. The focus is too constrictive and could not think on the
various other management aspects. System approach- This is that approach in which organisation work as a group of
interrelated parts for the single purpose of maintaining balance in equal manner.
Approach is very useful for assimilating various parts of the firm and combine them for
the external environment. It can not be implemented in each condition and situation
properly. Socio-technical system approach- In this approach, it is realised that system of technical
and organisation will greatly influence on social system and their main focus on business
operations and production (French and Holden, 2012). Also they gave attention to
technical interaction and managed people. Another focus on low level of operational
work of an enterprise at the time of irrespective the high level in accurate manner.
 Contingency approach- This theory will try to adopt all management concepts and
theories with incorporated plans where company managers analysed that only one
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approach does not used for each situation in effectively and efficiently. The major benefit
of an organisation is to taken consideration of every limitation of the firm and HR
manager ability will help in identifying and evaluating accurate solution for the major
issues.
TASK 3
Covered in PPT
TASK 4
4.1 Discuss nature of group and group behaviour in an organisation
There are mainly two groups which are exist within an organisation such as formal and
informal groups. The major difference between these tow groups are: Formal groups are made by
business and management are based on person skills, experience and knowledge which are need
for specific job (Griffin and Moorhead, 2011). This group is well structured and well organised
by the company managers or leaders. Managers maintain employees working which performed
within the groups without any conflicts and issue arises and they are focused on achieving
desired goals and objectives in proper manner. This will help in providing high quality of
services and products.
Another kind of group is informal groups which are mainly formed by workers of the
firm when they share views and opinions in common purpose. For example, in UK based
organisation, British airways has appoint different employee union which checks that salaries are
distributed among each employees properly by an enterprise. They also ensures that union are
not exploitation by the firm so that work is based on accurate terms and conditions which
ordered down by employees. Work is totally group based activities and if an enterprise is to do
different functions so that it is required for developing good team work. Groups experts mainly
influence membership and company managers should use this for reaching the high standard of
work which increasing in effective manner. The groups members have common goal which are
fully interdependent with each other member (Kinicki and Kreitner, 2012). Human relation
approach of the management believe that the social concept which is major important factor for
the firm. Group pressure will accept all strong incentives and rewards which is more than real
salary.
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4.2 Factors which promote the development of teamwork in firm
There are certain factors which mainly promote effective functioning of teams within the
British airways. These are discussed as under: Leadership- The leader of British airways company are not only set accurate targets for
the teams. Leaders are those person who provides communication between teams or
groups, reduces conflicts and barriers, inspire each employee work hard in the team,
teach team members for benefit of working together which makes workers more efficient
for understanding desired goals and objectives and also they attain synergy for the team
members (Lazaroiu, 2015). Leadership absence in an organisation which will diversified
the teams that are present in British airways where high level of conflict are occurs due to
various similar interests are help in reaching the desired target goals for the teams. This is
the most important factor by which proper contribution of business functioning of the
leadership teams.
 Transparency- It is the essential factor in which employees work for the specific team or
group. This is necessary because transparency is maintained between teams and each
worker are given credit for the work in the team (Motivational Theories. 2017). This is
such kind of approach which increasing competition level among all team members that
help them in knowing the benefits for putting efforts in proper manner. Workers are feel
safe and secure for providing transparency outcome in fairness where all the employees
who involved in the team are given appropriate opportunities to show the skills and
abilities. There is a lack of transparency which provide results that includes demotivation
and insecurity among each employee. An individual lose interest when any other person
can give the approval for their work and also control teams performance.
4.3 Impact of technology on functioning of team in company
In current time, technology is one of the leading forces of the modern world. In these
days, company will try to incorporated new and increasing technology in the business which
have competitive advantage against their competitors. British airplays are depend upon high
technology and methods (Lu, 2014). Some time, there is a lack of techniques and infrastructure
which are used by firm. There are various factors which are usage of latest technology and its
complete impact on the working of the team. The growing technology help in providing different
scientific methods and techniques which are formed for providing facility of journey for the
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working team members. There are various tools and techniques that includes video conferencing
which gives power of time and place issue that will take down the team work in a little bit more
effectively. The major impact of technology which created upon team work that has been noticed
after doing innovation in software such as work place (Luthans, Luthans and Luthans, 2015).
This will assist team members for exchanging their ideas and thoughts for making correct
decisions team members are also play an important role for developing accurate decision for the
benefit of the company.
CONCLUSION
As per the above mentioned report it can be concluded that Organisation behaviour is the
examination of that way in which people communicate with other or in group. It has been
defines that hierarchy structure of the firm, its department, structure, employees, workers etc. An
enterprise need to organised and maintained all the business structure whether it is small or large.
British airways company will follow the hierarchy organisation structure which is described the
various layers and large number of jobs level within the firm. Organisation structure will
determine how to flow the accurate information from one level to another in the enterprise.
British airways company will follow autocratic leadership style and on the other side Virgin
Atlantic are follow democratic leadership style. There are various approaches which are used by
an enterprise within the management in proper manner such as decision making, system,
contingency theory. There are mainly two groups which are exist within an organisation such as
formal and informal groups.
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REFERENCES
Books and journals
Andersson, L., Jackson, S. E. and Russell, S. V., (2013). Greening organizational behavior: An
introduction to the special issue. Journal of Organizational Behavior. 34(2). pp.151-
155.
Ashkanasy, N. M. and Humphrey, R. H., (2011). Current emotion research in organizational
behavior. Emotion Review. 3(2). pp.214-224.
Avey, J. B., Palanski, M. E. and Walumbwa, F. O., (2011). When leadership goes unnoticed: The
moderating role of follower self-esteem on the relationship between ethical leadership
and follower behavior. Journal of Business Ethics. 98(4). pp.573-582.
Bolino, M. C. and et. al., (2013). Exploring the dark side of organizational citizenship behavior.
Journal of Organizational Behavior. 34(4). pp.542-559.
Carpenter, N. C., Berry, C. M. and Houston, L., (2014). A meta‐analytic comparison of self‐
reported and other‐reported organizational citizenship behavior. Journal of
Organizational Behavior. 35(4). pp.547-574.
Choi, M., (2011). Employees' attitudes toward organizational change: A literature review. Human
Resource Management. 50(4). pp.479-500.
Colquitt, J. and et. al., (2011). Organizational behavior: Improving performance and
commitment in the workplace. McGraw-Hill Irwin.
Demir, M., (2011). Effects of organizational justice, trust and commitment on employees' deviant
behavior. Anatolia. 22(2). pp.204-221.
Fisher, C. D. and To, M. L., (2012). Using experience sampling methodology in organizational
behavior. Journal of Organizational Behavior. 33(7). pp.865-877.
French, S. L. and Holden, T. Q., (2012). Positive organizational behavior: A buffer for bad news.
Business Communication Quarterly. 75(2). pp.208-220.
Griffin, R. W. and Moorhead, G., (2011). Organizational behavior. Cengage Learning.
Kinicki, A. and Kreitner, R., (2012). Organizational behavior: Key concepts, skills & best
practices. McGraw-Hill Irwin.
Lazaroiu, G., (2015). Work Motivation and Organizational Behavior. Contemporary Readings in
Law and Social Justice. 7(2). p.66.
Lu, X., (2014). Ethical leadership and organizational citizenship behavior: The mediating roles of
cognitive and affective trust. Social Behavior and Personality: an international journal.
42(3). pp.379-389.
Luthans, F., Luthans, B. C. and Luthans, K. W., (2015). Organizational behavior: An evidence-
based approach. IAP.
Online
Motivational Theories. 2017. [Online]. Available through: <https://contactzilla.com/blog/5-
psychological-theories-motivation-increase-productivity/>.
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