Introduction The Latino engineering pvt. Ltd. company is dealing with the development plan for engineering equipment. The company is working for last 30 years in the development of engineering equipment. The profitability of the Latino engineering is the point of attraction for most of the investor. From the last 30 years, the owner of the company takes all the decision in the benefit of the enterprise. After the retirement of the owner, the company is going towards the degradation in the business activities platform. The stakeholders have many complaints with the working structure of the company such as delivery of defective equipment, designing of the equipment are not according to the customers requirement, improper communication for the management of customer services, packaging of wrong equipment for delivery, and many others. The declination in the quality of work is the major concern area for the top executives of the enterprise (Likker, 2012). The company has decided to analyse the root cause of the declination. In this paper, we are going to focus on the identification of the root cause for the declination of the quality of work and standard equipment provided to the customers. The analytical tools are used for identifying the root cause of the system failure. The efficiency of the developed plan depends on the contribution of the employees, development of the efficient risk mitigation strategies and functions, measurement of action plan, and other. The suggestion and recommendation should be provided to overcome the situation of quality declination and plays a key role in improving the quality of work provided to the customers. The purpose of this paper is to design a continuous improvement plan for identifying the key issues and risks associated with the working of the business activities and recommendation plan to resolve the scenario of risks and issues (Cole, 2014). The aim of this paper is to develop a continuous management program for the Latino engineering organization. The continuous improvement program is developed on the basis of learning earned in the past activity forum. It is the basic need of the planner to analyse the activity schedule and criteria which was deployed in the working environment of the company in the past years. The development of comparison table between the working style which was undertaken in the peak period and the declination period of the enterprise can give the reason of failure of the company. The organization is moving towards the continuous improvement plan to earn profitability in the coming future by overcoming the flaws of the working structure. The quality of equipment is the major concern area to improve the
working style because the delivery of defective equipment, designing of the equipment are not according to the customers requirement, improper communication for the management of customer services, packaging of wrong equipment for delivery, and many others raises the dissatisfaction in the associated regular customers. The purpose of this paper is to come up with the solution to improve the business incentives by providing fdrecommendation for improving the business processes. The quality of the equipment can be improved with the implementation of the continuous improvement techniques by analysing the flaws occurred in the past. Description: The innovative efforts help in improving the performance of the working employees. The mobilization of the working employees by changing the working structure and techniques helps in increasing the skills and expertise of the employees to give best output. The efforts can help in significantly improve the quality of the mechanical equipment developed by the enterprise. The step by step procedures should be followed for analysing the root cause of the failure of the project activities in developing good products with the completion of project activities. The business values can be retained with the deployment of management of risks and issues associated with the business processes. The communication standards should be followed for the management of coordination between the business activities, operations, and processes. The periodic changes should be undertaken for enhancing the working load of the enterprise. The background of the company helps in developing learning program for the basis of continuous improvement plan. The continuation of the processes generates new quality management program for increasing the efficiency of the good quality equipment. The continuous improvement program is developed on the basis of learning earned in the past activity forum (Liu, 2008). It is the basic need of the planner to analyse the activity schedule and criteria which was deployed in the working environment of the company in the past years. The promotional learning program helps in developing the problem solving architecture for improving the performance of the enterprise. The strategic and tactical decision creates an innovative program for the development of business forum. The competitive advantage can be created with the inclusion of sustainability program for transforming the organization culture and working structure of the Latino engineering company (Nataraj, 2011). The heterogeneous environment built the valuable learning model for the past flaws and obscure.
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The root cause analysis process is undergone for analysing the issues associated with the failure in providing quality equipment to the customers (Ballard, 2013). The process of root cause analysis is composed of various step which are categorised as identification of the problem area, grasp situation responsible for the failure of the equipment, data collection and analysing regarding causes and issues, and others. In the given case study, it has been identified that the company is facing the problem and failure in developing quality products because of the following factors: ï‚·Inefficiency in the decision making capability of the new manger ï‚·Dissatisfaction in the working employees ï‚·Demotivated working employees ï‚·Chaotic environment at the working place ï‚·Roles and responsibilities are not divided according to the working ability of the employees. ï‚·Failure of the plan prepared for the development of the equipment The analytical tools are used for identifying the root cause of the system failure. The efficiency of the developed plan depends on the contribution of the employees, development of the efficient risk mitigation strategies and functions, measurement of action plan, and other (Mahto, 2008). The implementation of the root cause analysis process helps in identifying gaps and clear understanding of the failure of the project. The problem can be identified, recognized, and understand on the basis of information collected from different sources. The findings of the process are categorised as problem related with the development design of the equipment, problems related with the procedure undertaken, errors related with the personal attitude, inefficiency in the training and development program, external environment, government regulation, and problems related with the management practices (Soni, 2013). The tools which are used for identifying the root cause are cause and effect diagram, interrelationship diagram, current reality tree, event and causal factor analysis, and others (Duphily, 2014). The cause and effect diagram is used for identifying the problem area associated with the failure of the Lationo engineering. It has been found that the continuous improvement plan is required in the area of machinery, method, material, and manpower. The failure of quality control method in the area of designing procedures, policies, and equipment is the major concern area for the existing situation of the company. The interrelationship diagram helps in identifying the potential cause which are associated with the coordination
between the different processes laid down for completing the business activity. The cause and effects should be documented in the logical sequence for determining the actual cause for the degradation of the company’s reputation. Event and causal factor analysis is deployed and implemented in the working structure of the enterprise for analysing the step by step cause of the failure. The pareto chart is used for developing the bar chart of the issues which are identified for the failure of the process undertaken by the enterprise. The scatter chart helps in providing the numerical analysis of the relationship between the different activities of the enterprise. The stratification helps in managing relationship between the supply and demand of the resources used for carrying out the processes undertaken. It has been identified that The task of developing the quality equipment is not completed on time The deficiency of training and development program for enhancing the skills and expertise of the employees. Roles and responsibilities are not divided according to the capabilities of the employees Unavailability of sufficient fund to develop quality equipment Good quality raw material is not provided by the supplier. Inefficiency in the procedure undertaken and decision making capability of the project manager. The services and processes are used for improving the quality of the equipment. The complaints of the stakeholders such as delivery of defective equipment, designing of the equipment are not according to the customers requirement, improper communication for the management of customer services, packaging of wrong equipment for delivery, and many others should be undertaken for the designing of the activities for the deployment of the continuous improvement plan. The change management schemes should be undertaken for improving the product quality which helps in increasing the efficiency of the enterprise. The Plan-Do-Check-Act cycle is developed for changing the terminology and working structure of the Latino engineering. The new opportunities should be created for the employees to enhance their skills and expertise. The training and development program should be organized for changing the working style of the participants. The marketing strategies should be built up for increasing the investment of money by the recommended investors. The handsome amount of funds plays a vital role in acquiring quality of the product which is capable of satisfying the need of the customers. he monitoring of the working employees can be done with the deployment of performance appraisal schemes. These processes help in
motivating the employees towards their working curriculum. The required changes are implemented in the business operational platform. The matrix should be prepared for analysing and checking the changes done on the system are efficient in improving the quality of the product. This cycle helps in implementing the continuous improvement plan for the Latino engineering. The implementation of the quality improvement plan for getting long term success in the benefit of the enterprise involves to change the following terminology: ï‚·Focusing of the customer centric view: It is the vital role in satisfying the customers requirement by analysing their need and developing the design of the equipment according to the requirement specification plan set by the customers during the planning phase. It helps in improving the decision making capability of the working employees (Vatrapu, 2006). The loyalty program should be undertaken by the customers to recommend the actual requirement in the specification plan so that the designing of the component can be taken in the right direction. ï‚·Democratic style of leadership: The project manager of the company should change its leadership style from autocratic to the democratic leadership style. In the democratic leadership style the views, opinion, thoughts, vision, and ideas of the working employees should be undertaken for implementing any decision within the working curriculum of the enterprise. The feeling of oneness should be created in the participating units. ï‚·Process undertaken: It should be focused that the availability of the resources should be managed according to the demand and supply of the product to achieve the desired aim of the processes undertaken. ï‚·Process interrelationship: The interrelationship should be maintained in the prescribed processes such as planning, analysing, designing, managing quality, risk control, and others. ï‚·Quality management: The performance of the organization can be improved by improving the quality of the equipment which are designed for delivery them to the customers. ï‚·The decision making capability of the manager can be improved by designing the factual analysis of the designed equipment. The adequate amount of funds should be provided to the manager to decide the quality of the raw material which can be afford for the development of better design.
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From the research, it has been analysed that the continuous improvement plan should be upgraded periodically with the association of data collection and analysis process which helps in identifying the areas where the improvement is required such as changing the traditional machinery with the new innovative machinery. The execution and evaluation of the design concepts helps in developing good quality equipment. The corrective action should be taken for the risks identified which are associated with the deployment processes. The priority should be set for the regulatory compliance of the government which are undertaken for the completion of the management process. The privilege and priority should be given to the handling of customer complaints. It motivates the employees and customer to be actively participating in the continuous improvement plan. The threats associated with the company reputation should be solved with the mitigation plan at first hand because the ignorance can affect the good will of the enterprise which in turn affects the interest of the investor to provide sufficient fund to carry over the required task. The global trends and innovation should be adopted in the working platform of the Latino engineering company (Ashworth, 2014). The good and healthy relationship should be developed with the supplier to manage the good quality raw material for the increasing efficiency of the firm. The verification and validation process for determining the quality of the product plays a key role in improving the performance of the enterprise. It is recommended that the key performance indicators should be set for the working employees. It helps in improving the performance, skills and expertise of the participants to give best throughput of their working curriculum. The monitoring of the working employees can be done with the deployment of performance appraisal schemes. These processes help in motivating the employees towards their working curriculum (Fursule, 2012). The implementation of the continuous improvement plan helps in reducing the risks associated with the failure of the processes undertaken, the quality of the equipment can be improved, the level of satisfaction in the customers can be improved, overcoming the problem of potential failure associated with the development process of the product, helps in reducing the cost associated with the resources used, developing the supply of equipment within the prescribed deadline and the budget. The awareness of the flaws and obscure helps in reducing the risks associated with the development processes proactively in the early stages of the equipment development process. The handling of the critical issues involves the deployment of risk mitigation plan (Singh, 2015). The risk mitigation plan is comprised of activities like procedure undertaken for preventing data loss, increasing efficiency of the labour by
rewarding with the incentives for their good work, designing of alternative plan, managing demand and supply of the resources, identifying the routine problems and associated countermeasures undertaken. The imagination of the proficiency helps in resolving the challenges faced by the working employees in deploying their best practices. It is recommended that the new tools and technologies should be deployed within the working curriculum of the enterprise because it motivates the employees to actively participate in completing the business operation (Ronald, 2015). The review of cost should be done for formulating the plan which helps in reducing the cost associated with the deployed resources and the business processes. The training and development program should be organized for changing the working style of the participants. The matrix should be prepared for checking the difference in performance of the existing working structure with the working structure after the deployment of continuous improvement plan. The focus should be given on the processes and the significant changes which should be undertaken in the designing processes. Conclusion: With the analysis of Latino engineering company scenario we have concluded that the change management plan should be undertaken for improving the quality of the equipment developed by the enterprise. The background of the company helps in developing learning program for the basis of continuous improvement plan. The Plan-Do-Check-Act cycle is developed for changing the terminology and working structure of the Latino engineering. The new opportunities should be created for the employees to enhance their skills and expertise. The handling of the critical issues involves the deployment of risk mitigation plan. The privilege and priority should be given to the handling of customer complaints. It motivates the employees and customer to be actively participating in the continuous improvement plan. The analytical tools are used for identifying the root cause of the system failure. The efficiency of the developed plan depends on the contribution of the employees, development of the efficient risk mitigation strategies and functions, measurement of action plan, and other. The suggestion and recommendation helps in overcoming the situation of quality declination and plays a key role in improving the quality of work provided to the customers.
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Singh, J. (2015).Continuous improvement philosophy- literature review and direction. 1st ed. [ebook]. [Accessed 29 Sep. 2017]. Appendix A: POTI Diagram:
Appendix B: The following diagram shows the process undertaken for completing the root cause analysis on the Latino engineering company: