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Attitude and Behaviors at Workplace | Assignment

   

Added on  2020-04-01

8 Pages2318 Words794 Views
Running head: ATTITUDES AND BEHAVIOURS AT WORKPLACEATTITUDES AND BEHAVIOURS AT WORKPLACEName of the student:Name of the university:Author note:

1ATTITUDES AND BEHAVIOURS AT WORKPLACEAttitude, in simple terms can be defined as the feeling or opinion about something orsomeone. An attitude can be defined as the ways a person responds to his or her environmentwhich may be either negatively or positively. Some attitudes are dangerous elements which whenexhibited by individuals may lead to affecting others performance while many be positive andinfluences other person to work in a better way (Young et al. 2015). Rosenberg as well asHovland had produced three component models to explain how attitudes are formed andinfluences the behaviour. Attitudes are made of three important components which are cognitive,affective and behavioral. The cognitive component is developed from values as well as beliefsand the second component is about how one feel about something as well as someone. Thirdcomponent is behavioral component which decides how we behave with others like towardsperson, object as well as place. Attitudes are infectious which affect any people who are near thatperson who is exhibiting a particular attitude. This in turn can influence their behaviour as well.Therefore it is often important for the every employee to understand different types of attitudesas well as their likely implications. This is useful as it helps in predicting the pattern about howdifferent individual’s patterns influence their behaviour (Christina et al. 2014). Daniel Katz hashelped in the identification of the four important attitudes which determine the type of formationof behaviors at workplace. These four categories are utilitarian, ego defensive, value expressiveas well as knowledge. Utilitarian may be defined as individual’s attitude which is mainly derivedby the individual form self or may be from community interest (Woodrow and Guest 2014).These can be explained with example where an individual gets a raise in his salary. This willhelp him develop a positive attitude which will positively affect his behaviour in somecircumstances and will make him more responsible for work. He next is knowledge which can belogical or rationalizing and this component of attitude can develop distinct behavior. For

2ATTITUDES AND BEHAVIOURS AT WORKPLACEexample, if an organization is developing new workplace strategies for performing a particulartask, individual should find the logic in the task which will help them to display a positivebehavior in workplace. If their attitude is negative towards the task due to the failure of gettingthe logic, it will lead to improper behaviour (Norton, Zacher and Askanasy 2014). Another is egodefensive where people have a tendency to support their ego to defend themselves which resultsin showing negative behaviour. There are certain an employee who cannot accept criticism frommanagers regarding their work and subsequently shows a negative attitude by stating that themanager is foolish and unnecessarily escalating his work. This leads to defensive behavior in theworkplace which affects his path in his career and never allows him to develop his skills as hisdefensive behavior does not allow him to strive for better. Another form of attitude is valueexpressive where people develop central values over time that becomes the foundation of theattitudes they exhibit. Personal values are people’s internal conception about what is beneficial,useful, desirable, important, and beautiful as well as constructive. Therefore the person who hasthe right values will show positive behavior and those with the negative values lead to negativebehavior. A positive attitude in workplace helps the employees to accomplish tasks much faster and in abetter manner. The performance of the employees mainly depends on the good relationship theyshare with other colleagues and this can be only established when employees have positiveattitude towards their colleagues and work. When a person shows positive energy, work becomespleasure which keeps the employees satisfied and they find it easier to reach goals. A positiveattitude can lead to much usefulness for an individual in an organization. One of them isexperiencing career success. A person with positive attitude will always think of strategies toaccomplish the work properly in a well defined manner in place of complaining as well as

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