Australian Healthcare Case Study

Running head: AUSTRALIAN HEALTHCARE CASE STUDY
Foundation of Australian Healthcare System
Name of the Student
Name of the University
Author note

1AUSTRALIAN HEALTHCARE CASE STUDY
Executive Summary
The purpose of this proposal is to present a report offering a new business plan for
this care facility that will help them to serve the changing local population while maximising
the return on investment from the new extended facility. The increasing lifestyle expenses
and accommodation is lowering this community and weakening the labour resource. It has
been found that, in order to be aligned with these changes is local community and culture the
workforce selection process of Cabaramatta has to be more diverse, flexible and strategic. It
has been also found that appointing a liaison officer for recruitment and diversity
management in healthcare workforce can make some essential change in business.

2AUSTRALIAN HEALTHCARE CASE STUDY
Table of content
Introduction................................................................................................................................5
Literature review........................................................................................................................6
Aged healthcare system and emigrants..................................................................................6
Community and cultural factor in Cabramatta.......................................................................7
Roles and responsibilities of Liaison officer..........................................................................7
The Recommendation................................................................................................................8
Scope......................................................................................................................................8
Task of Consulting agency.....................................................................................................8
Methodology..........................................................................................................................9
Australian Health care system and the challenge brief............................................................10
Implication for indigenous health care.....................................................................................10
Benefits, risk and cost management.........................................................................................11
Conclusion................................................................................................................................11
Reference..................................................................................................................................13
Appendices:..............................................................................................................................15
Appendix A: Capability Statement Profile (Student’s part)................................................15
Appendix B: Stakeholder Assessment.................................................................................15
Appendix C: Insight Statements...........................................................................................15
Appendix D: HSM Assessment Cover Page Information (Student’s part)..........................15

3AUSTRALIAN HEALTHCARE CASE STUDY
Introduction
The old age care facility Cabramatta is in its process of expanding its facility with
new buildings comprised with 24 high care beds and 24 dementia care beds. At the same
time, the local community along with residents is changing that will have strong impact on
new workforce selection. In order to be aligned with these changes is local community and
culture the workforce selection process of Cabaramatta has to be more diverse, flexible and
strategic.
The purpose of this proposal is to present a report offering a new business plan for
this care facility that will help them to serve the changing local population while maximising
the return on investment from the new extended facility.
The social and cultural background of the local community is changing from Russian
or Slavic speaking to Vietnamese and Chinese. The lower income community is the
workforce base of this aged care facility (Thomson 2017). The increasing lifestyle expenses
and accommodation is lowering this community and weakening the labour resource.
Appointing a liaison officer for recruitment and diversity management in healthcare
workforce can make some essential change in business.
Project objectives are:
 Recruiting Liaison Officer for recruitment and diversity management
 Finding practical solution for the social and cultural changes
 Recruiting liable and adequate workforce for new extended facility
 Cost benefit analysis of potential applicable procedure
 Maintain the stable service quality while ensuring profitable ROI from new unit