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Australian Multicultural Community Services PDF

   

Added on  2021-04-24

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Running head: AUSTRALIAN MULTICULTURAL COMMUINITY SERVICES1Australian Multicultural Community ServicesName:Institution:Course Code:

AUSTRALIAN MULTICULTURAL COMMUNITY SERVICES2Australian Multicultural Community Services is a not for profit community service agency serving residents from Melbourne and Greater Geelong. It seeks to provide home care and other support services to older people and people with disabilities as well as those who take care of them.PURPOSEThe functioning purpose of Australian Multicultural Community Services is to work withmulticultural communities to provide services to the elderly. They provide support services, referral services, coordination and special care to more than 800 individuals weekly. Their main aim is to improve the well-being and lives of the elderly community from the multicultural community. With more than 85 workforces who speak different languages, this agency seeks to reach out to individuals from various diverse cultural backgrounds. In order to deliver fully, in providing care, 140 volunteers assist Australian multicultural community services in providingcare to seniors (Australian Multicultural Community Services, 2010).Having worked for over 30 years, this agency seeks to maintain high professionalism andtrusted care in delivering services to the elderly in Melbourne and Greater Geelong. It is a uniqueagency that focuses on continuous improvement in respecting cultural diversity. At the moment the primary focus is to personalize their services more and reach to more cultural diversities by overcoming communication barriers. Also, this community organization seeks to assist refugees and migrants from all over the world, who have settled in Victoria and Melbourne. At-large they attempt to provide the various needs of individuals from diverse cultures and linguistics background.

AUSTRALIAN MULTICULTURAL COMMUNITY SERVICES3Australian Multicultural Community Services is guided by various values that stipulate how the organization carries out its activities. i.QualityThe agency aims to achieve high-quality services to the clients. This value guides all individuals in the organization to work diligently towards achieving their goal.ii.Diversity and respectIntegrity is a major aspect that guides this organization. The belief is to accord respect and maintain high standards in diversity to the clients and all the concerned partners.iii.Client satisfactionThis organization believes in building client satisfaction to realize the needs of theindividual early enough and ensure high standards of client satisfaction.iv.ComplianceThis organization has ensured to comply with reasonable and legal procedures with the government. This value guides the organization in delivering services that are at per with legislative requirementsv.High performanceThis agency is guided by the need to have continuous improvement in their performance by seeking opportunities that seek to improve their service delivery.OBJECTIVES Australian Multicultural Community Services is one of the best community agency that targets to be able to provide funds to cater to the needs of their clients in providing support and

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