Patient Story Capturing System Use Case

This assignment delves into the design and functionality of a system dedicated to capturing patient narratives. The primary objective is to record patient responses to specific questions, creating a comprehensive patient story. The document details the system's interaction with patients and clinical teams, outlining preconditions for access, post-conditions for data storage, and potential exception scenarios.

Automated Information Recording System
Table of Contents
Introduction......................................................................................................................................3
Stakeholder Map..............................................................................................................................3
Stakeholder Interest in the Project...............................................................................................4
Questionnaire for the Stakeholders..................................................................................................6
Introduction Statement.................................................................................................................6
Case Workers & Clinical Team – List of Questions....................................................................6
Use Case Model...............................................................................................................................8
Use Case Description...................................................................................................................8
Fully Developed Use Case Description.....................................................................................10
References..................................................................................................................................12
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Automated Information Recording System
Introduction
A number of business sectors, industries and organizations have been set up in different parts of
the globe. The set of activities and business operations that are performed by these entities are
also different in terms of the area of operation, methodologies that are applied and the
information that is associated with it. Every country has some sectors and lines of businesses that
are present on a mandatory basis and healthcare is an example of the same. In the healthcare
sector, there are numerous tasks and operations that are carried out daily. There are various
activities that the organizations and agencies associated with this sector perform on a daily basis.
A share of $54 Million has been invested by the Australian Government in the National Youth
Mental Health Foundation. This programme was later renamed and popularized as Headspace. In
the recent years, there is a lot of youth that suffers from different medical problems and issues,
such as, anxiety, depression, mental health syndromes and many other conditions. It has become
required to provide the due care and attention to these patients so that their condition does not
worsen (Rhyous, 2011).
Headspace project is an initiative to provide the required care, treatment and support to the youth
suffering from any of the medical conditions and disorders. In order to accomplish the task, it is
required to investigate and gather the information from the patients. The patients share their
problems and issues in the form of a story which is stored in the information that is associated
with the case. However, there are not one but many workers that handle the case and it is
troublesome for the patients to share the same story with each of the worker again and again.
Due to the nature of the issues that are currently present in the system, it has been proposed to set
up and advanced and automated systems that will capture the patient story in the first go. The
system will record the information and will analyze the same.
Stakeholder Map
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Case Workers and
Clinical Team, Project
Team Members
Project Manager
and Leadership
Patient
Operational Executive
Internal
External

Automated Information Recording System
Stakeholder Interest in the Project
Name of the Stakeholder Type of the Stakeholder Stakeholder’s Interest
Patient – Customer External and Operational Customers are the patients that
will be utilizing the services
and the features that will be
implemented in the system.
The level of interest for the
patients will be high in this
case as the need to repeat their
responses and story will be
eliminated. There will be a
one-time discussion that will
take place and all the
necessary details will be
captured by the system.
Project Manager and
Leadership
Internal and Executive There are a lot of activities
that will be carried out by the
system in terms of information
recording and management.
The success of the project will
be beneficial for the project
management which will
enhance their level of interest
in the project (Bourne, 2016).
Project Team Members Internal and Operational There will be many members
that will be involved in the
project team such as project
developer, design,
implementation team and
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Suppliers and
Vendors, Headspace
Team - Sponsor

Automated Information Recording System
likewise. These resources will
be accountable and
responsible for the project
activities and their success. It
will enhance their interest in
the project.
Case Workers and Clinical
Team
Internal and Operational The responsibility of the
diagnosis and treatment of the
medical conditions of the
patients will be on the clinical
team and the members
working on the case. The
system will provide them with
the ability to get rid of all the
issues that are present in the
current process. They will be
able to interact with the
patients in a better manner and
will be able to understand the
case details accurately. The
interest of these members will
therefore by high (Watt, 2016)
Headspace Team - Sponsor External and Executive The aim of the Australian
Government is to make sure
that the cases of mental health
conditions reduce and the ones
that are present are resolved in
a timely manner. The aim of
the sponsor will be realized
with this project which will
surely enhance their interest in
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Automated Information Recording System
the project (Walker, 2016)
Suppliers and Vendors External and Executive The completion of the project
activities will include a lot
many tools and equipment as
well, such as computer
systems, networking tools and
many more. These will be
provided by this group of
stakeholders and they will
receive their share of
payments in return. The same
will be the reason of their
interest in the project.
Questionnaire for the Stakeholders
Introduction Statement
Headspace project is an initiative to provide the required care, treatment and support to the youth
suffering from any of the medical conditions and disorders. In order to accomplish the task, it is
required to investigate and gather the information from the patients. Apart from the patients,
there are other stakeholders that are also involved in the project, such as the project sponsor,
clinical team, case workers, project team, project management and likewise. There will be
abundant information that will be available with all the stakeholders. Many of the techniques and
methods have been developed to make sure that the information that is gathered is relevant and
as per the requirement. Some of the investigation techniques that may be used for the purpose
include interviews, questionnaires, observations, and brainstorming sessions. Questionnaire
technique is used and applied to cover the details and requirements associated with the project.
Case Workers & Clinical Team – List of Questions
 What is the health information that you look out for while discussing the case with the
patients?
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Automated Information Recording System
 There must be multiple discussions that a patient needs to attend to convey all the
information related with his/her mental and health condition. What is the average number
of such discussions and meetings in a case?
 What are the major problems that are present in the system that is currently followed in
the process of information collection and storage?
 Do you classify the patient information as per the contents and protection criteria of the
information or is it treated as the case information as a whole?
 What are the data operations that you use and apply on the patient information? What are
the tools that are used for the purpose?
 What are the various platforms that you would prefer for accessing the system?
 What are the set of non-functional requirements that you would wish to be included in the
system?
 Is there any other automated application or system that is currently being used in the
project for the execution of the project activities?
 What is the technical expertise that you have in terms of understanding the flow of the
application and its features? Would you like to receive a training session as the first step
before the practical usage?
 Health information is considered as the sensitive information. What are the measures that
you and your team takes for the protection of the health information of the patient?
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Automated Information Recording System
Use Case Model
Use Case Model (Agilemodeling, 2016)
Use Case Description
 Access the Application
The customers, that is, the patients and the representatives from the clinical team and case
workers will be allowed to access the application. In order to gain entry to the
application, a unique id and a matching password will be necessary which will be
followed by a biometric identification. In such a manner, the application information will
be protected at all times.
 Provide Customer Data
The primary purpose of the application is to capture the patient story. The patient story
will be captured by the system in the form of the responses that will be provided by the
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Automated Information Recording System
patient to the questions that will be asked. This data will be recorded by the system and
will be stored by the id of the patient which will be a unique identifier.
 Manage the user and setting up of the privileges
The system administrator will have the ability to manage all the users that will be granted
the access to the system. The set of privileges and the operations that will be allowed to
be carried out by the users will be based upon the type of the user. Such settings and the
modifications in these settings will be allowed to be performed by the administrator only
(Fakhroutdinov, 2016).
 Analysis of the Data
The clinical team and the case workers currently make use of explicit tools and packages
for analyzing the data that is provided by the patients. There are also manual operations
that are currently involved in the process. However, the automated system will integrate
the data analytics tools that will analyze the patient story and will highlight the results.
These results will assist the clinical team and case workers in the development of the
measures for the treatment of the patients.
 Feedback and Medical reports
The clinical team will provide the case workers with their analysis reports in the form of
the medical feedback along with the medical documents. These reports and documents
will be uploaded by the clinical team members on the system and the case workers will
be allowed to access and download the same by making use of a valid set of credentials.
 Development of the solution
The responsibility of the development of the source code for the system will be on the
project developer. There will be a front end that will be developed comprising of all the
system functional requirements and specifications. This front end will then be connected
with the database that will be the back-end of the system. The project developer will be
required to come up with the source code and will also be required to perform a unit
testing of the code to ensure that there are no bugs and faults present in the code (Wick,
2016).
 Equipment for the Project
The patients will be notified about their diagnosis results and the need to provide further
responses by creating alerts and reminders for them regarding the upcoming sessions.
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Automated Information Recording System
The completion of the project activities will include a lot many tools and equipment as
well, such as computer systems, networking tools and many more. These will be provided
by the service providers, that is, the suppliers and the vendors and they will receive their
share of payments in return.
Fully Developed Use Case Description
Use Case Name Provide Customer Data
Use Case Scenario The patients will provide and share their story in the form of the
response that will be given to the questions and queries.
Trigger event The case worker/clinical team member will start the session by
asking the questions to the patients
Brief description of
the use case
The primary purpose of the application is to capture the patient
story. The patient story will be captured by the system in the form
of the responses that will be provided by the patient to the
questions that will be asked. This data will be recorded by the
system and will be stored by the id of the patient which will be a
unique identifier.
Related use cases Analysis of the Data
Actors Patient,
Stakeholders Patient and Clinical Team
Pre-conditions The clinical team member or the case worker shall have the set of
the credentials to make sure that they can enter the application
and begin recording the same
Post-conditions The system must capture the information that is provided by the
patients.
Flow of activities Actor System
Input the id and password for
the system
The primary screen shall come
up
Insert the patient id The case information
associated with the patient must
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Automated Information Recording System
appear.
Record the patient story The information shall be stored
in the system.
Exception conditions The credentials that are entered by the user are not correct.
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Automated Information Recording System
References
Agilemodeling,. (2016). UML 2 Use Case Diagramming Guidelines. Agilemodeling.com.
Retrieved 04 September 2017, from http://agilemodeling.com/style/useCaseDiagram.htm
Bourne, L. (2016). Stakeholder Relationship Management. Retrieved 04 September 2017, from
http://www.mosaicprojects.com.au/PDF_Papers/P128b_Stakeholder_Relationship_Manage
ment.pdf
Fakhroutdinov, K. (2016). UML actor is a role played by a human user of the designed system,
some other system or hardware that interacts with the subject by using services of the
subject.. Uml-diagrams.org. Retrieved 04 September 2017, from http://www.uml-
diagrams.org/use-case-actor.html
Rhyous,. (2011). The 8 Types of Technical Documentation and Why Each Is Important. Rhyous.
Retrieved 04 September 2017, from https://www.rhyous.com/2011/07/21/the-different-
types-of-technical-documentation-for-software-and-why-each-is-important/
Walker, D. (2016). Influence, Stakeholder Mapping and Visualisation. Retrieved 04 September
2017, from
https://mosaicprojects.com.au/PDF_Papers/P062_Influence_Stakeholder_Mapping_and_Vi
sualisation.pdf
Watt, A. (2016). 5. Stakeholder Management | Project Management. Opentextbc.ca. Retrieved
04 September 2017, from https://opentextbc.ca/projectmanagement/chapter/chapter-5-
project-stakeholders-project-management/
Wick, S. (2016). User Stories and Use Cases - Don’t Use Both!. Batimes.com. Retrieved 04
September 2017, from https://www.batimes.com/articles/user-stories-and-use-cases-dont-
use-both.html
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